Greetings,I went from renting on bad credit to becoming a proud homeowner with the help of Veterans United.
From the very beginning to the closing everything went great. Most documents were online and easy to complete and made the experience excellent. Every person that helped us were very professional and knew exactly how to plan everything and execute it every step of the way. Thank you all!!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Communication slacked off at the end and instructions were clearly provided so that I went to closing with the understanding that I would do wire transfer at the time of settlement. Unfortunately, it was not clearly explained to me that I was to do wire transfer the day before. I had to leave settlement to go to my bank. Ended up getting certified check instead. It was very frustrating.
My loan team was extremely knowledgeable and patient with all of my first time home buying questions and issues. I couldn’t have asked for a better team. They even remembered that me and my family love to travel and sent me a personal gift after closing!
They were quick and efficient. They were always able to answer any questions I had.
Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
Easy as always
Ben, Caytlyn and the rest of the team were amazing. I stressed a lot but they helped calm me down and walk me through the process.
Great to work with. Always answered questions without hesitation. Made himself available when needed to speak with him.
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Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.
Everyone was helpful,knowledgeable,polite and informative
Chase Lyles and Abby Storck we're the best. They worked efficiently and diligently to help us get our new house. I strongly recommend VU!
