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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,823

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,690
4
13,520
3
2,015
2
909
1
689

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Showing all 2,777 reviews from South Carolina

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5 out of 5 Stars
Would Recommend

Mike and Erin were a pleasure to work with!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

The Veterans United team was always quick to answer questions and help through any concerns I may have had. They made the process of home buying much easier than expected. It was truly a pleasure working with their team.

Loan Officer: Doug Lippmann

NMLS# 310771

1.5 out of 5 Stars

Our loan was pulled out of underwriting twice because they needed additional documentation that was never asked for. We also received a notice of incompleteness saying we were missing things that were never asked for or on our to do list and said we were at risk of losing our loan. Overall it seemed our loan officer had no understanding how the military works, especially with fixing debts. I was overpaid and dfas was taking the money back, she wanted me to relieve the debt in less than a week before closing. Debts are taken out of income and it can take weeks/months to get the paperwork approved to pay it off from a checking account. The day before we were driving down we were asked to print and sign a hold harmless, something the lawyer at the title company asked to review. We received multiple phone calls as we were packing about how important it was. It definitely did not seem like the loan officer and underwriter knew what they were doing.

Response from Veterans United

Hello Matthew, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing the ways a similar client experience may be avoided in the future is part of our commitment to deliver outstanding service.

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
Photo submission from Kamehsa A.

Veterans United has been a pleasure to work with. I am still in awe at how smooth the process has been. Starting from my home loan consultant Mr. Brian Schmidt, who made this process possible to my talented home loan team. This organization is a true blessing. The ability to be able to keep track of the status of your loan online, professionals with military background and knowledge is an added plus.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Ford

NMLS# 1599245

5 out of 5 Stars
Would Recommend

Thoroughly professional experience end-to-end

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

4 out of 5 Stars
Would Recommend

I feel that the team worked hard and kept me informed very well.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Bill and his team were absolutely amazing. The care they took with my first home buying experience was beyond exceptional. Allie did a tremendous job with responding to my questions and concerns. There were times when everything went haywire, but I never lost faith that Bill and VU would take care of me and they did. They're like family to me now.

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
Would Recommend

Everyone was very helpful and friendly

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

The whole team was awesome. They were all on the same page, so I was able to speak to whomever was available and they knew just what I needed. Jake Kraft and Nick Gemming are awesome!

Loan Officer: Jake Kraft

NMLS# 1223553

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

4.5 out of 5 Stars
Would Recommend

Good communication throughout!

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend
Photo submission from Michael H.

Bryant Chambly and his team are outstanding. Professional, caring, efficient and knowledgeable; they have it all and do it all for their customers. Easiest home loan I've ever had!

Thank you, Mike Hutson

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

We closed in 43 days. Glenn and the team we’re extemely responsive within hours if not minutes to my emails and calls. The process was so smooth and simple.

Loan Officer: Debbie Rau

NMLS# 308629

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

The folks at Veterans United Home Loans work very hard to get u the best possible deal and they where very nice , friendly, and helpful ,,,,,,,thank you guys and gals so much it

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

This was one of the most pleasant home buying experiences that I ever had due to the extreme professionalism of by my Veterans United Home Loan Team!!!

Loan Officer: Jonathan Lucas

NMLS# 43401

3 out of 5 Stars
Would Recommend

Loan Officer: Tim Overshiner

NMLS# 1161593

5 out of 5 Stars
Would Recommend

No realtor was needed they made the process so simple and easy to walk through. Monday morning updates and online document loading made the experience that much better. I always new where I was in the process.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Donna Roof

NMLS# 467080

4 out of 5 Stars
Would Recommend

it wasa good experience never really had any issues or questions that weren't handled in a timely and efficient manner

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
Photo submission from Charles E.

Mary, Amy, and Chris were very helpful though the whole process. I know they put in so many extra hours and extra sweat with our loan. Mr. Barrett would be proud of your total dedication and professionalism.

Loan Officer: Mary Jacobi

NMLS# 840760

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

User friendly website interface.

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

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See all 121,823 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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