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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,452 reviews
781 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,452 reviews from Tennessee

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5 out of 5 Stars

They were very helpful and explained everything. If I was unclear on something they explained it so I understood everything. Very personable and friendly. Will definitely recommend them to everyone I know and tell people I don’t know about them.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

4.5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

They made it very easy while we had to be mostly remote

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

The help provided by Alberto, Andrew, Jenny, Kohlie, and the Veterans United insurance department was outstanding, they made the home buying process much simpler and were always available to help, I could not remember them more!

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

Amazing, for my first time buying a home and using the VA home loan program I was a bit nervous at first but Steve and his team were perfect and answering my questions and making sure we had everything we needed when we needed it.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars

Working with Veterans United and Denise Stroud has been an incredible experience. First and foremost, Denise is exceptionally competent. She has handled four loans for our family now, and every single one has been delivered right on time and perfectly within the provided estimates. She truly understands the ins and outs of the VA process, and she excels at partnering with attorneys, title companies, and everyone else involved in the home-closing journey to get the best results. The absolute best moment from this recent loan came when our closing team hit a major roadblock. Instead of letting things stall, Denise stepped in and simply asked, 'How can I help?' Her proactive support completely turned things around and ensured we were successful.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

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5 out of 5 Stars

Aaron Rand and his team were phenomenal! We had a quick turn around to close to secure the home we wanted and Aaron and his team got it done! They were super helpful every step of the way and made the process as efficient and stress free as possible. Couldn’t recommend them any more highly.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Veterans United is the best. Matt and his team are awesome. Thank you for everything. We just love, love our new home.

headshot image of Matt Fischer

Loan Officer: Matt Fischer

NMLS# 1862265

5 out of 5 Stars
headshot image of Megan Geier

Loan Officer: Megan Geier

NMLS# 2082937

5 out of 5 Stars

Great team, outstanding customer service from start to finish. Karol and her team checked on me often, communicated well with my agent to make sure all needs are met. Seamlessly coordination.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Everything was great !!!

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

4 out of 5 Stars

This is my 5th or 6th transaction with Veterans United. This was by far the pickiest and most drawn out the process has ever been. That being said, Mark and his team were still pleasant to work with and we crossed the finish line. Had this been my first experience, especially with underwriting, I probably would not have been a return customer.

headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Veterans United help make buying our dream home a reality. They answered all our questions, and there were a ton. They were responsive and great at communicating and keeping us informed. I seriously could mot have asked for better service.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Veterans United made the process as stress free as possible. The team I had was very knowledgeable and were quick to respond to any questions or concerns that I had. Any time I needed clarification on anything someone from the team was available to make sure I understood.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

My team worked fast, answered all my questions, and made a hard situation a little bit easier. Thank you!

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

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5 out of 5 Stars

When ever I had a question I would call and if not at there phone they would call me back as soon as they could.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Veterans United was great!

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
headshot image of Shelby Carder

Loan Officer: Shelby Carder

NMLS# 2798724

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

Tyson and Cole are an awesome team!

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Lisa Durand was fantastic to work with! Very attentive and always made herself available for questions. Closing was the smoothest closing I've ever had!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

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