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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

101,209

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
86,373
4
11,675
3
1,789
2
783
1
589

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Showing all 4,554 reviews from Tennessee

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4.5 out of 5 Stars
Would Recommend

I have little to compare it to, but it was great for me. Simple, web friendly, great service, great communication.

Production Manager: Heather Damer

NMLS# 12449

3.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

As a first time buyer Jennifer and Melissa we’re EXTREMELY helpful and they went above and beyond to make sure we felt comfortable and understood every step of the process fully.

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Kelly our loan advisor was amaziing she would answer any and all questions day or night.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

I had the best team helping us. Thanks to Bill Musick and Alycea. They have help us to buy our home, refinance to pay off debt and refinance to get a better loan rate. Thanks for looking out for my family so that we may have a trusting relationship with Veterans United.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
Photo submission from Alan F.

Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Amazing!

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Julia Ash

NMLS# 1313061

5 out of 5 Stars
Would Recommend

Today we sent the first mortgage payment for our home. Thank you, Brandon Brown and the team at Veterans United for the service and surport. VU is outstanding.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Our experience was amazing, I have referred friends already! Kiera was amazing made this painless as possible I am so glad I made this choice!

Loan Officer: Kiara Hughes

NMLS# 1585661

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Beth Bergen and Karol Heart did a great job. Regular communication and excellent customer service.

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend
Photo submission from Jose T.

Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.

Loan Officer: Kelly Foote

NMLS# 295074

3.5 out of 5 Stars

I felt like you all worked in behalf of the seller rather than myself. I was told by my realtor that the closing costs would be $10,000, You all estimated $5,000 which was 3,000 off the actual number. If you do this for a living I wouldn't expect your figures to be that far from the actual number.

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Professional, informative, and excellent customer service.

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Jason Brown was outstanding, always got back to me as quick as possible and was very friendly and polite, He also answered every question I had for him, he was a pleasure to work with.

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Loan Officer: Cole Simmons

NMLS# 1127011

5 out of 5 Stars
Would Recommend

Very smooth process, Tim and his team walked us through all the way. They were always available to answer any questions.

Loan Officer: Tim Langdon

NMLS# 610467

4 out of 5 Stars
Would Recommend

A little lack of communication during the process, but overall a good experience

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

4 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Great communication with Amanda and DeAnna.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
Justin C

Mike and his team took the time to always respond quickly to any questions we had and was always willing to give us advice that could help us throughout the home loan process.

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Very friendly and helpful.

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

It was great!!

Branch Manager: Amanda Dusenberry

NMLS# 12419

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See all 101,209 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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