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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

118,968

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
102,187
4
13,241
3
1,981
2
888
1
671

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Showing all 5,434 reviews from Tennessee

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5 out of 5 Stars
Would Recommend

Heather and Jennifer were great to work with. They always worked to get the answer to any question I threw their way. Excellent customer service.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

My wife and I couldn't be happier at how thoroughyou guys were in helping us get our home.

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

All Agencies that Andrea and her staff have contacted for me have nothing but praise for her and for her staff.

Loan Officer: Andrea Thames

NMLS# 1145502

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
Photo submission from Andrew A.

Highly impressed throughout my entire loan process. The most competitive interest rate that I could find, and probably the best service I could ask for. The team that worked on my loan handled everything in a timely manner, and ensured all issues that arose were handled efficiently and promptly.

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

EVERYTHING WAS GREAT.

Loan Officer: Brenda Mertz

NMLS# 1654336

4.5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

It was super smooth and quick. No wonder we got referred by a friend.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

I would specifically recommend Brenda Mertz. She deserves a promotion. She was truly a blessing to work with.

Loan Officer: Brenda Mertz

NMLS# 1654336

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Andera and Kristin were very professional and easy to work with. Whenever I had a questions it was answered almost immediately. I will recommend Veterans United, Andera, and Kristin to anybody I hear of looking to do a VA home loan.

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

4 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

4.5 out of 5 Stars
Would Recommend

Everything went smooth and fast. I am very satisfied.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend
Photo submission from Van W.

Both gentlemen, Matt and Derek, made our loan process as smooth as possible and never gave up on this VETERAN and I would strongly recommend all my Veteran friends to Veterans United Home Loans.Thank you booth for all your support in Limestone, Tennessee. – Van and Terri Woody, Vietnam/Johnston Island SURVIVOR.

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Outstanding support from start to finish!!

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Neal Roeder was absolutely amazing. He was very patient with me and took care of me.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Everyone at Veterans United was absolutely awesome to work with

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars
Would Recommend

I had a great experience thru this home buying process.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

The entire team worked hard to ensure our success and kept us informed and up to date as the process went along. They were always professional, friendly and very up front and kind about everything.

Production Manager: Heather Damer

NMLS# 12449

4 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
Photo submission from Alan F.

Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

At the beginning I was very nervous because I was going in blind. You always hear about people being scammed and I was skeptical. Once they reassured me that this was real, the emails are real, the phone number and etc. I was at ease. Once I started getting all of the documents together and calling the personnel that sent me the emails'; it was smooth sailing after that. I'm so glad that I went through the process, now I can refer my colleagues and subordinates with pleasure.

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Simple process in which you are gently guided throughout the process.

Loan Officer: Andrea Thames

NMLS# 1145502

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bryant

NMLS# 1362262

4 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

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See all 118,968 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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