Hands down the best company and team. I definitely recommend if you are looking to by a house.
I also want to thank Tim, and Michael for them contributions as well!!!Everyone was helpful and welcoming!! Their team deserves a 20/10 for excellence!!! They all worked well with each other, and that eased a lot of anxiety I had during the mortgage process. I would 100% recommend Veterans United for other Veteran's and their families!!! My family is appreciative for your team!!!
It was good working with Veteransunited. They were committed to the date and Helped all the way.Thanks to Lisa Durand & Melissa Hodges.
My son and I got into our new home in time for Halloween!
I could not be happier with the service I received from them. The hole team was outstanding and very professional.
I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!
The loan team was amazing! Both Nicks on my team were super helpful and understand. Arlem helped the underwriting. Thank you guys so much
We hit the jackpot with our lender team, Nick, Sarah and the rest were helpful and available anytime we had questions. They chose the perfect realtor for us, she understood what we were looking for and never suggested a home outside of our wishlist. She is the reason the home we fell in love with is our's today. Our entire team was top notch!
I also have to mention Thomas. He was tenacious through this process, totally focused and it seemed as if he was just as excited as I was once we were cleared to close.I’d like to thank this entire team, Kellen, Thomas, Holli, and Pam ( my realtor). You are a highly effective team and I’m honored to call you my friends. I am lucky to have you all in my corner. So grateful to you all.
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I'm sure all VU workers are great, but it would be hard to top the effort put forth by my team! They were amazing!!!
2023 is our Year! God has blessed us with a beautiful home! And we are overjoyed! We couldn’t have done with Brian Nelson, Raven Henderson, Stephanie Sanders, & Hazel Folkerts! Thank you all for making two Army Veterans dreams come true! “Go Veterans United” “Go Army” & “God Bless us All”
Seamless service for closing on our house
Michael & Mallory were absolutely amazing during our refinance process. They returned our calls promptly and answered any questions that we had. A big thank you to both of them and the entire Veterans United Home Loans team.~John & Jill Taylor
By far the worst experience buying a home. They are not up front about anything as far as what will be needed and required to get to closing. On 4 or 5 different occasions they would say I just need this one more thing and we'll be good to go...oh we just need this one more thing and just one more thing, and then the day before your scheduled to close they say hey we need one more thing, but that thing takes a week and you're closing date gets pushed back for the 3rd time. These people are a bunch of idiots that don't care about veterans or there families. I do not recommend them to anyone and never will!!
Response from Veterans United
Hi Aaron,
I'm really sorry to hear about your frustrating experience with the homebuying process. It sounds like the constant requests for additional documents and delays were incredibly stressful, and I'm sorry we didn’t provide the clarity and support you needed.
Your experience is definitely not in line with the standards we strive for, especially when working with veterans and their families. I’d like to understand more about what happened and see how we can make things right. Could you reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com? We're in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but please feel free to reach out anytime, and we’ll get back to you as soon as we can.
Thank you for bringing this to our attention, and I apologize for the inconvenience and frustration this caused.
