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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

142,901

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
123,482
4
15,328
3
2,268
2
1,038
1
785

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Showing all 6,517 reviews from Tennessee

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5 out of 5 Stars
Would Recommend

Veterans United made our first time home buying experience simple and enjoyable. After applying online, we were quickly set up with Zachary Roberts and team, who we would absolutely recommend! We were given an easy to understand checklist of items to get us started and pre-approved. We believe this checklist made our experience easier than other VA home buyers we know, who used a different company. Once we chose a home, our team worked so hard to make sure we closed on time and always kept us updated with where we were at in the process. We have loved using Veterans United and would definitely recommend them to anyone looking for a VA lender!

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Home purchases can be stressful. I learned with trial and error. We are on our 4th purchase. If you are thinking of buying Get your credit score right and find a great lendor like Veterans United that makes the process really stress free.

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

Both Craig and Rain were amazing to work with. My experience surpassed any expectation I may have had. I will definitely recommend VU you to other vets especially Craig as their representative. VU really make the process effortless.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

The whole team was a great help with our many questions. We would recommend them to any and everyone.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
Photo submission from Jude L.

The process has a lot of steps but it's less stressful with Veterans United.

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Great overall experience and I recommend you using Kelly Foote. She has a lot of connections and can really help with getting you the right realtor for you along with the right insurance company as well.

Loan Officer: Kelly Foote

NMLS# 295074

0.5 out of 5 Stars

At the end of the experience we were still able to close because of additional hoops that were unnecessary. We almost lost the house multiple times because of the agent messing up the paper work. Communication was horrible and I hated every second of this process. If we didn’t fall in love with a home I would have pulled out. I hate that we will forever associate both the realtor and the loan agent with our forever home.

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

I could not believe how easy my team made it possible for me to own my home. I highly recommend Adrienne and Josh for thier work

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Our loan specialist, Karol Hart was knowledgeable and professional. Went out of her way to ensure all of our questions were answered and our concerns were addressed.

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
Photo submission from Chase B.

They were awesome to work with and were very timely in all responses.

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

I have purchased five primary residences in my life, and had multiple mortgages in most of those. Veterans United is the best I have ever dealt with. They provided better service during a blizzard at the home offices than my previous mortgage companies provide on their best day! They leverage the technology to electronically sign and notify, but back it up with people that are accessible and that care. With one click, I could see every person in the team working on my mortgage.

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

I was a bit reluctant to use an online company.However, from the initial phone call with Mike Cecero up until the closing, I was highly impressed with the entire team. There professionalism was second to none. By phone or email, I always received a quick response to my questions or concerns.I would recommend them for any Veteran looking to purchase or refinance.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

My husband and I highly recommend VU. The team assigned to us wereProfessional. Caring. On top of things.Kept us updated daily/email or phone Everyone had a great personality and easy to work with. Love the VU portal. Easy. User friendly.

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

We recommend Veterans United Home Loans (especially Charlotte McClellan in the Clarksville, TN area) to any veterans. These are caring and very capable individuals who will walk you through all the steps of attaining your new home and do it with a minimum of fuss. This would be very valuable to the first time buyer.

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Veterans United was and easy and very pleasant lender to go through. They helped us every step of the way and always kept us informed and was there whenever we had any question. I would recognize any veteran to use them!

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Very good very professional would use them again in a heartbeat the best place ever to work with first time home buyer was worried to death first time ever using My va excellent job made it very smooth definitely would use again

Loan Officer: Tim Shipman

NMLS# 1783430

5 out of 5 Stars
Would Recommend

To my brother veterans looking to purchase a home using your given VA loan benefits. Please look no further because Veterans United WILL get it done in a timely, professional manner with very little hassle to you. It is as simple as giving them some paperwork then look for a home then a quick closing. Veterans United cares about the Veterans they are helping 100%!!!

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
Photo submission from Andrew A.

Highly impressed throughout my entire loan process. The most competitive interest rate that I could find, and probably the best service I could ask for. The team that worked on my loan handled everything in a timely manner, and ensured all issues that arose were handled efficiently and promptly.

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

USE THEM THEY ARE THE GREATEST

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

This was the best experience in buying a home that I have ever had. This is my fifth home purchase and the team of Veterans United went way beyond my expectations. I would recomend them to anyone purchasing a home. I have already told family members about them.

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

3.5 out of 5 Stars

Production Manager: Darrick Brown

NMLS# 44323

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See all 142,901 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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