Had a great experience overall. Kelly made a very overwhelming process easy to do and answered any and all questions I had.
OMG!!! The experience I had with Veterans United and my Loan officer Mr. Steve was an amazing experience. From the time I got pre-approved to my closing date I never felt I was alone in the process. I was made to feel like I was my loan officer and Real Estate Agents only customers. No questions that I had went unanswered. I would recommend my entire team to anybody. The whole process was just too easy to be true to me at times. I'm grateful for ALL the hard work that was put in to ensure that I got into my dream home.
We was late on closing but we had some paperwork issues that needed to be resolved. I'm not sure if a communication breakdown happened within the team. The original person we was dealing with left and we had to change up in the middle of everything. In the end we received our loan and we are in our new house. I got frustrated at times trying to get a hold of someone but I eventually got through or I was called back.
The people here are very professional and knowledgeable. They treated us like we were their own family members. Highly recommend them to anyone who is looking to purchase a home. They made our transition very smooth and stress-free.
We will definitely work with the company again in the future.
The Veterans United Team we worked with were so great. We were so blessed to have Jake and Beth work with us to get our loan. They were both so responsive and kind to both my wife and I. The professionalism and maturity of Veterans United was great to experience, and will recommend to everybody.
Everyone was polite, informative, understanding, and efficient!
I would recommend VU to anyone buying a house They are the best!
Heather and her staff are A1!!