The Veterans United portal and app were both very easy to use and made all of the paper easy to sign. Paul's team was great to work with and was quick to respond to any of our questions. They worked well with us while we juggled multiple life transitions at once.
Trevor is the best!
There are no words to express how grateful we are for India. We were nervous about purchasing a home from Pennsylvania to Tennessee and not being able to do an actual walk through. She was so patient and looked out for us. I will highly recommend India
Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!
It went great up until a week before closing. It seemed like there were all kinds of issues that last week that should have been seen and handled way before then.
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The concierge folks were extremely helpful with home security, insurance, etc. All of the loan folks kept us updated and gave us opportunities to ask questions. Their responses were timely.
Heather D. was amazing! We're 100% grateful with her patience and commitment with us. She did an amazing job with such a short period of time. We're forever grateful 🤍
Colin was fantastic from start to finish. I originally planned on going with another lender, but Colin’s responsiveness, availability for questions and communication between Colin and both myself and my realtor separated Veterans United as the lender that earned my business 10/10 would recommend Colin and Veterans United to any veteran looking to buy a home.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Keeping the buyer more in the loop, there was a couple small things that where asked about in the beginning, that weren't addressed causing a weeks delay and extra $1,300 investment fast to get the water to pass . If it would of been addressed in the beginning there wouldn't of been a delay and the extra $1,300 may of been substantially less, being able to do it myself...
Overall the experience cradle to grave to take out a remodel mortgage with Veterans United and with Ted and team was wonderful, easier than I expected
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Outstanding customer service. Great communication and seamless technology from start to finish. Very happy with our lender experience.
My team did a great job helping me with every question I had and made my home buying experience go smoothly.
My son and I got into our new home in time for Halloween!
They helped with everything I ever need and answered all my questions that I had
