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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,261 reviews
734 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,261 reviews from Tennessee

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5 out of 5 Stars

I cannot say enough great things about Eric Johnson and his entire team. From start to finish, they provided exceptional service, clear communication, and outstanding professionalism throughout the home loan process.What truly amazed me was their ability to get my loan processed and closed in just 17 days! They made what could have been a stressful experience feel smooth and manageable every step of the way. Eric was always available to answer questions, explain the process, and ensure everything stayed on track.His dedication, expertise, and commitment to customer service exceeded my expectations. I always felt like a priority, and their attention to detail gave me confidence that my loan was in good hands.Thanks to Eric Johnson and his team, I am now happily settled into my new home. I highly recommend them to anyone looking for a knowledgeable, trustworthy, and hardworking mortgage team. If you're looking for a lender who delivers results and genuinely cares about their clients, Eric Johnson and his team are the people to call!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Chase Noonan, Natascha and their whole staff helped us from the beginning to the end and treated us as part of a family. We can’t speak highly enough of these great people.This is our second home with Veterans United.Thank you all so very much.My wife says 10 stars and I agree with her.

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

I really enjoyed and appreciated the personal message included with the coffee cup and Roosevelt coffee which is quite good by the way. I couldn’t be happier with the attention to detail because I definitely mentioned drinking and buying this house for my son and I(his mom is coming too now :)) and it really just speaks to the gregarious and friendly spirit of your employees, all of which were great. I will say though that Ellis was the first I talked to when I called last year late 2025 and yeah he’s great and I would definitely utilize your company again and/or refer other potential home buyers to your service.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

3.5 out of 5 Stars

Started out great, but then communication was kind of difficult. Would not get through by phone and emails were unanswered. Overall though, good experience.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

Awesome the two times I have used Veterans United

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Everyone did an exceptional job. They kept us continually informed throughout the process and were ready and willing to answer our questions and gave us suggestions on ensuring that we had everything we needed to close the deal and move in.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

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5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Amy and Melany have been such a wonderful team and made this so easy for me. I’ve purchased and sold homes before but it’s never been this easy and stress free!!! Thank you!!!!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Heather and Sarah are absolutely amazing. This is my second home purchase through Veterans United and I have always had a very professional and seamless transaction with Heather. You are informed of everything you need up front and no last minute critical documents have to be submitted at the ninth hour. She explains everything in detail and always leaves the door open for any questions or concerns that you may have. I would absolutely highly recommend Heather and Veterans U.nited

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars

Everyone we worked with at Veterans United was wonderful! The team was honest, helpful, and worked to get us a competitive offer and every penny they could toward closing.

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars

I couldn’t have asked for a more better experience with the whole home buying process. The team were on top of all the paperwork and they kept me informed every step of the way. Would definitely recommend them to everyone.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

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Experience first-hand why 374,446 homeowners give us a perfect score!

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5 out of 5 Stars

Amanda helped me with every step. Super easy. Highly recommend! Whenever the day comes I know where im going! VU!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Karol Hart, Amanda G., and the rest of the team were absolutely amazing from start to finish! They were very communicative, never hesitated to answer my questions or clarify things, clearly outlined the process and responsibilities of their side and mine, and fought for me when other entities were subpar. Additionally, they were kind, funny, and incredibly easy to work with. I’ve already referred a couple people to them since I closed a few weeks ago and I’ll continue doing so without hesitation!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Matt was helpful from the beginning! He did a great job at keeping us informed every step of the day. Any time we had a question, he was a phone call away. Everything was straight forward and a simple process.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Amanda and Dylan are a great team and made our refinance easy.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Flawless work. Couldn't have gone any better.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

My team was with me all the way, couldn’t be happier:)

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Streamlined, seamless experience working with Paul

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

3.5 out of 5 Stars

I did not receive any options to get my mortgage to my desired need. I had to research options to get my mortgage close to what I desired. Lender officer went on vacation towards the end offer making it hard to trust the companies concerns of my needs to meet the loan payment for the future..

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

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