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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,152 reviews
771 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,152 reviews from Tennessee

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5 out of 5 Stars

I appreciate Ms Amanda, Dylan,Scott and Kim
The team was awesome! Positive, helpful and professional. They made our first time home buying memorable and pleasant!
Even the people at the title company were great!
Great job everyone! Thanks a bunch for all the hard work and kindness!!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Wonderful experience. App is so easy to use and provided all the information needed and the ability to upload all my documents. Everyone involved was very helpful. Thank you

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars

We have done business with Sam and his team for many years for all of our homes. UV team make buying/selling so efficient and easy it makes it enjoyable to work with them. We cannot say enough on there outstanding customer service and caring.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

It’s a very smooth process and understanding with them knowing the difficulties of being in the military. It helps a lot that you have all your stuff squared away and ready for them.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

We cannot say enough wonderful things about Lisa and the incredible job she did helping us purchase our new home. From the very beginning, Lisa was knowledgeable, responsive, and genuinely invested in helping our family navigate what was a major relocation and home purchase.Moving from Florida to Tennessee came with its share of complexities, and there were several moments throughout the underwriting process where Lisa's expertise, persistence, and problem-solving skills made all the difference. She consistently stayed one step ahead, kept us informed, and found solutions whenever challenges arose. Her communication was exceptional—we always knew where we stood and what to expect next.What truly sets Lisa apart is how much she cares about her clients. She took the time to explain every detail, answered countless questions with patience, and made what could have been an overwhelming experience feel manageable and even exciting. We never felt like just another loan file; we felt supported every step of the way.Thanks to Lisa's dedication, professionalism, and hard work, we successfully closed on our dream home and are beginning an exciting new chapter in Tennessee. If you're looking for a lender who is knowledgeable, trustworthy, responsive, and willing to go above and beyond for her clients, look no further than Lisa. We would recommend her without hesitation to anyone purchasing a home.Thank you, Lisa, for helping make our dream a reality!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

1 out of 5 Stars

It was not a good experience. Everything was late and constantly sending more and more online forms. When you call them you will not reach them. You have to wait for them to call you and many times are realtor would have to hunt them down.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Robert was very responsive when I had questions and made the buying process extremely smooth.

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

Matt and the team were awesome. We are first home buyers and Matt made us fell like we had family help us every step of the way. 5 Star ⭐⭐⭐⭐⭐.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Amanda and her crew are phenomenal to work with. They made the financing process as smooth as possible.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Lindsey was great. It took us over a year to find the right house. Thank you all.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

3.5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

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5 out of 5 Stars

Exceptional customer service and very responsive to my questions and needs

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Kaleb, Brendan and Joe absolutely nailed it. It was so easy and effortless to close on our house. Even though it was effortless for us, I know they were working tirelessly to make the home buying happen for us. Thank you so much gentleman l!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

The entire process was smooth and communications were sufficient to keep me informed.

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

Veterans United was with me step by step the team made shear that I stayed on track. Great job 👏

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

3.5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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