I accidently started the loan process earlier than I intended to. My loan officer reached out very quickly after I signed up, and even though i was not ready to purchase a house, she didn't close my case, but instead got a few preliminarry thiungs out of the way and then very patiently waited for me to be in a position to purchase a home. The whole process was very smooth, communication was clear and quick, and the online portal was very helpful to use. Overall, I am not sure I could have had a better home buying experience, and for a first time home buyer it meant a lot to me how much my team was willing to work with me and help me through the entire home buying process. Would absolutely reccomend to anyone seeking a home loan.
Exceptional service! Closed very timely! Overall customer service was a 10 out of 10!!!
This team is absolutely amazing! They helped me close on my house 3 weeks early from my original close date on 31 July. All while Amanda was planning/having her wedding. Scott and Amanda are the most caring team. They make you feel like family from start to beginning and listen to every need. I can not say enough how great this process was and seamless.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Karol Hart and the Veterans United team I worked with kept me informed, on track, and lessen the stress of home buying process. I am very grateful for their dedication and professionalism.
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Our experience with the entire team was flawless. Paul and Melissa kept us informed of every step and the portal was extremely helpful. It was so quick and painless all the way to closing.
The gift they provided after we closed was so thoughtful. I'm so pleased with the entire experience.
Brett did everything in his power to make sure this difficult process went as smoothly as possible, and I appreciate that
I would and will remain a loyal customer because of this team.Thank you all
The Rudicel Family
My son and I got into our new home in time for Halloween!
They worked with me through everything and made sure I understood everything I am very happy I chose veterans
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Travis and his team were amazing from start to finish! — flexible and adaptable, and able to meet my needs.
Before I say anything else… if you’re buying a home, CALL MATT!!I seriously cannot recommend Matt Rice enough. Buying a house is stressful, confusing, and honestly a little overwhelming, but Matt made the entire process so much easier. He is one of the kindest, most patient people I’ve met, and I genuinely don’t know how he put up with us sometimes 😂My husband had approximately 5,000 questions about every single little detail, and I was constantly thinking of random questions at the worst times. We’d call Matt out of nowhere, and somehow he ALWAYS picked up. I actually started feeling bad because I swear a couple of times it sounded like we interrupted him in the middle of eating! But not once did he make us feel like we were bothering him. He would stop what he was doing, answer every question, explain everything in a way that made sense, and never rushed us off the phone. That level of dedication is so hard to find these days.What really stood out to me wasn’t just how knowledgeable he is. It was how much he genuinely cared. We never felt like “just another client.” He wanted us to understand everything, make the right decisions for us, and feel confident every step of the way. You can tell he truly loves what he does and wants the best for the people he works with.By the end of the process, Matt didn’t even feel like our realtor anymore. He felt like a friend. That’s probably the biggest compliment I can give someone. Once we’re completely settled into our new home later this year, I would absolutely love to have him and his absolutely stunning wife over because they’re just genuinely wonderful people.Matt, thank you for answering every random phone call, every text, every “one more question” (which somehow turned into ten 😂), and for making one of the biggest milestones of our lives such a positive experience. We couldn’t have asked for anyone better. If you’re even considering working with Matt, do it!! You won’t regret it.
A+ in the home loan process. By far.
They help me with everything all through process. They communicate with me all the way. Help when I needed it . I was first timr buyer so everything was new for me. I recommend to any home buyers to use your services.
I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!
Lisa made this process absolutely seamless and easy.
Working with veterans united for a home loan was a great experience. The app is great. As a first home buyer with traumatic brain injuries it was cool working with Adam. He’s a good guy you should put him in for a navy achievement medal. All people were very quick and professional as far as answering questions or explaining to me the process and making things make sense along the way with no delay at all. I asked Adam the same question 5 times because my memories bad but he never got annoyed or rude he was very professional insightful understanding and expert level, as were Sarah and Kylie and everyone else. The house is sweet and I like the area
