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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,251 reviews
681 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,251 reviews from Tennessee

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5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Amy and Melany have been such a wonderful team and made this so easy for me. I’ve purchased and sold homes before but it’s never been this easy and stress free!!! Thank you!!!!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Heather and Sarah are absolutely amazing. This is my second home purchase through Veterans United and I have always had a very professional and seamless transaction with Heather. You are informed of everything you need up front and no last minute critical documents have to be submitted at the ninth hour. She explains everything in detail and always leaves the door open for any questions or concerns that you may have. I would absolutely highly recommend Heather and Veterans U.nited

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars

Everyone we worked with at Veterans United was wonderful! The team was honest, helpful, and worked to get us a competitive offer and every penny they could toward closing.

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars

I couldn’t have asked for a more better experience with the whole home buying process. The team were on top of all the paperwork and they kept me informed every step of the way. Would definitely recommend them to everyone.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

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5 out of 5 Stars

Amanda helped me with every step. Super easy. Highly recommend! Whenever the day comes I know where im going! VU!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Karol Hart, Amanda G., and the rest of the team were absolutely amazing from start to finish! They were very communicative, never hesitated to answer my questions or clarify things, clearly outlined the process and responsibilities of their side and mine, and fought for me when other entities were subpar. Additionally, they were kind, funny, and incredibly easy to work with. I’ve already referred a couple people to them since I closed a few weeks ago and I’ll continue doing so without hesitation!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Matt was helpful from the beginning! He did a great job at keeping us informed every step of the day. Any time we had a question, he was a phone call away. Everything was straight forward and a simple process.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Amanda and Dylan are a great team and made our refinance easy.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Flawless work. Couldn't have gone any better.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

My team was with me all the way, couldn’t be happier:)

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Streamlined, seamless experience working with Paul

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

3.5 out of 5 Stars

I did not receive any options to get my mortgage to my desired need. I had to research options to get my mortgage close to what I desired. Lender officer went on vacation towards the end offer making it hard to trust the companies concerns of my needs to meet the loan payment for the future..

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

Ready to see for yourself?

Experience first-hand why 374,206 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The best home buying experience I have ever had. The best team I have worked with.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Everyone was amazing and made the home buying process super easy and relaxing Trevor was the best alongside with Tanya Shannon !

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

I wanted to give an shoutout to Amanda at Veterans United. She was absolutely outstanding throughout our entire home buying process. She went above and beyond to make sure we understood every step of the loan process, answered all of our questions with patience, and made what could have been a stressful experience feel smooth and straightforward. She is incredibly knowledgeable, professional, and genuinely cares about her clients.A special thank you to her son, Dylan, who was also extremely helpful throughout the process. Together, they made an amazing team and were always there when we needed guidance or reassurance.I highly recommend Amanda and Veterans United to anyone looking to buy a home. If you want someone who is honest, responsive, and truly invested in helping you succeed, Amanda is the person to call. Thank you both for making our dream of homeownership a reality!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

Ellis Carter and the entire team at Veterans United Loans made my home-buying experience pleasant and far less stressful. This is my third home purchase—and hopefully my last. Moving and packing can be extremely taxing, especially for an elderly person, but I felt supported throughout the entire process. Although I am exhausted, I am also excited. Every team member helped me with care and professionalism throughout this journey. I have no regrets; in fact, I am truly delighted to have worked closely with Ellis Carter and VA loan associates.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Matt and Courtney were awesome! Kept me informed every step of the way. Made everything very easy during a stressful time

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

Great experience. The whole team was helpful and quick to respond.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

My wife and I had an outstanding experience with Veterans United. Jerry and Julie were incredible throughout the entire home-buying process. They were always quick to respond, answered every question we had, and made sure we understood each step along the way. Buying a home can be stressful, but they made the process feel personal and took the time to make us feel like we were more than just another customer.Their communication, professionalism, and genuine care gave us confidence from start to finish. We always felt supported, and it was clear they truly wanted the best outcome for our family. We couldn’t have asked for a better team and would absolutely recommend Veterans United, especially Jerry and Julie, to anyone looking to buy a home. Thank you both for making such an important milestone a great experience!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

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