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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
19,394 reviews
493 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 19,394 reviews from Tennessee

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5 out of 5 Stars

Excellent service by Ty and his team! I was impressed.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

Veterans United provided an amazing house purchasing experience. Great communication and quick responses to all my questions. I will definitely use them in the future.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Always available to answer questions and the process was easy and faster then expected.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

The is our second experience with Veterans United and both times have been a breeze. They are very knowledgeable and helpful. You’ll have one agent but a few helpful faces will also reach out to ensure you are happy with your service and see if you need anything at all.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Everyone was so helpful thanks ladies.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

4.5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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Experience first-hand why 356,351 homeowners give us a perfect score!

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5 out of 5 Stars

I cannot say enough good things about Veterans United. Amanda Dusenberry and her team (Dylan, Scott, and the rest of the crew) were absolutely outstanding through the entire process. Their communication was top-tier—quick responses, clear explanations, and constant support. They were not only professional but genuinely kind and personable, which made a huge difference in what can normally be a stressful experience.The online portal deserves special recognition too—hands down the easiest, most convenient way to stay on top of everything. It kept the process organized, transparent, and stress-free from start to finish.This was the smoothest and best home buying experience I’ve ever had, and it’s entirely because of the level of care and customer service this team provides. If you're on the fence, don’t be—Veterans United is the real deal.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

The process towards buying my new home started with selling my old one. The sale took much longer than I anticipated which delayed my purchase. The purchase date was very close to the end of my company's relocation period and Veterans United worked diligently with everyone involved around the Christmas Holiday to get me an early close and meet my timeliness. They were beyond courteous helpful every step of the way.

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars

Working with Jeremy and Felicia made our experience worth purchasing a new home. They were there for us every step of the way and went above and beyond any expectations.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

The entire process was very well handled, no issues was always kept informed of any changes or anything i needed to complete.

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

This has been the most stress free experience I’ve ever had. It seems like I was in and out in seconds, completely hassle free!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

VA United helped me out every step of the way. They were very helpful to me and my wife. We got through all our steps and asked all the questions we could.
Everyone we talked to really got us through the process as quickly as they could.
I never thought I would be in a home this fast and I am so happy.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

Ready to see for yourself?

Experience first-hand why 356,351 homeowners give us a perfect score!

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5 out of 5 Stars

The veterans united team are the cream of the crop! I have purchased three homes using their services, agents and resources. Honestly if you are not using veterans united, you are not getting the best rate, the best customer service and the best out come in buying your home. Fast, efficient, kind and friendly. My wife and I consider them part of our family.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

4.5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4.5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Great service!!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Matt and his team were absolutely amazing. This being the third home I have bought was truly the easiest because of Matt and his team assisting us every step of the way and being available at all hours. There are not enough good things I could say about them.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

4.5 out of 5 Stars
Photo submission from Shatria C.

2023 is our Year! God has blessed us with a beautiful home! And we are overjoyed! We couldn’t have done with Brian Nelson, Raven Henderson, Stephanie Sanders, & Hazel Folkerts! Thank you all for making two Army Veterans dreams come true! “Go Veterans United” “Go Army” & “God Bless us All”

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

Loan depot 5th 3rd bank and Navy Federal credit union turned me down after PROMISING me a 20 year Army retired veteran a home loan and DIDN'T

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Derek, Anna and team are highly effective with quick turn around times and clear communication. They made every effort to get me the lowest rate snd make the deal happen in our benefit. Thanks!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Steve, our Loan Officer was awesome. App and website are very user friendly and make it easy to do things virtually.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4.5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

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