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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,431 reviews
660 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,431 reviews from Tennessee

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5 out of 5 Stars
headshot image of Shelby Carder

Loan Officer: Shelby Carder

NMLS# 2798724

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Tyson and Cole are an awesome team!

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Lisa Durand was fantastic to work with! Very attentive and always made herself available for questions. Closing was the smoothest closing I've ever had!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Buying a house is not as easy as it seems, well at least for me it wasn't. However, I am so grateful to have had Trevor and his team in my corner. My loan process was quite tedious and involved a lot of moving parts, but Trevor and Jennifer never wavered. They were patient, kind, and incredibly supportive throughout the entire ordeal. They didn’t just process paperwork; they acted as true partners, guiding me through every challenge with clear communication and expert advice. I honestly wish I could give a higher score than 10 because Trevor and Jennifer deserves more! Thank you both for making my dream of homeownership a reality!

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars

Great people Fantastic Service ❤️

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

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5 out of 5 Stars

I have the loan officer

headshot image of Joey Philpot

Senior Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars

Jeff Gordon is the best to deal with! He and
I worked together on two homes and will call him back for the next one. He is excellent at what he does on his end, but also made what I had to do very easy. We stuck by each other through a difficult process (my unique situation) and made it happen! I would recommend Jeff to anyone looking to purchase a home. He’s a true professional, yet still just a great human being. I hope I have found my forever home, but he will be the only guy I call if I buy another! Thank you so much, Jeff! You really are the best!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Extremely easy to work with Christopher!

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars

I have and will continue to recommend Veterans United to fellow Veterans. Being a first time home buyer they made the process simple and painless.

headshot image of Todd Baldwin

Loan Officer: Todd Baldwin

NMLS# 2736700

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Veterans United came through for me in many ways. The team they hooked me up with took care of me every step of the way, right up to closing, and they continue to be there for me. My family is grateful for their help in obtaining a new home.

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars

Karol Hart is a star. She helped us with our first house, the process was smooth, and transparent. We went back to her for our 2nd house purchase and the process was as smooth as the first time around. Keep up the good work.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

The process with veterans united was seamless, streamlined, and awesome!

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

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Experience first-hand why 378,318 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

I think the entire Veterans United team did an outstanding job and I couldn't be more pleased. I was guided every step of the way and it was a very pleasant experience.
Bravo to the entire team of professionals.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

Aaron was absolutely amazing throughout our entire home-buying process. His patience, professionalism, and willingness to answer every question meant so much to us. Even when I was anxious or had a million questions, Aaron never made me feel like I was a bother and always took the time to make sure I understood what was happening.There were definitely stressful moments along the way, but he always reassured us and kept everything moving forward. We are incredibly grateful for all of his hard work and dedication in helping our family become homeowners. Thank you, Aaron, for being there every step of the way and for helping make this such a special moment for our family. We truly appreciate everything you did for us!

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

4 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

2.5 out of 5 Stars

The realtor that was assigned to my team was really bad. It seemed like I was expected to do everything to find a home on my own. He was unprofessional. In regards to the paperwork near the closing, the ball was really dropped. My closing had to be delayed 2 hours because the paperwork was not at the title company. I ended up having to call senior management 40 minutes before the delayed appointment to get the paperwork there. No one on my team were answering their phones during this time either. I had the inspections scheduled within a week of the purchase agreement. It felt like the wait for the appraisal was excessive and the appraisal along with the final paperwork was left to the last minute. I wasn't given proper time to go over any of the paperwork at the end. There also seemed to be a disconnect between my realtor and my team about closing costs.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

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