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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,239 reviews
456 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,239 reviews from Tennessee

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5 out of 5 Stars

Matt was helpful from the beginning! He did a great job at keeping us informed every step of the day. Any time we had a question, he was a phone call away. Everything was straight forward and a simple process.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Amanda and Dylan are a great team and made our refinance easy.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Flawless work. Couldn't have gone any better.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

My team was with me all the way, couldn’t be happier:)

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Streamlined, seamless experience working with Paul

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

3.5 out of 5 Stars

I did not receive any options to get my mortgage to my desired need. I had to research options to get my mortgage close to what I desired. Lender officer went on vacation towards the end offer making it hard to trust the companies concerns of my needs to meet the loan payment for the future..

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

The best home buying experience I have ever had. The best team I have worked with.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

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5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Everyone was amazing and made the home buying process super easy and relaxing Trevor was the best alongside with Tanya Shannon !

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

I wanted to give an shoutout to Amanda at Veterans United. She was absolutely outstanding throughout our entire home buying process. She went above and beyond to make sure we understood every step of the loan process, answered all of our questions with patience, and made what could have been a stressful experience feel smooth and straightforward. She is incredibly knowledgeable, professional, and genuinely cares about her clients.A special thank you to her son, Dylan, who was also extremely helpful throughout the process. Together, they made an amazing team and were always there when we needed guidance or reassurance.I highly recommend Amanda and Veterans United to anyone looking to buy a home. If you want someone who is honest, responsive, and truly invested in helping you succeed, Amanda is the person to call. Thank you both for making our dream of homeownership a reality!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Ellis Carter and the entire team at Veterans United Loans made my home-buying experience pleasant and far less stressful. This is my third home purchase—and hopefully my last. Moving and packing can be extremely taxing, especially for an elderly person, but I felt supported throughout the entire process. Although I am exhausted, I am also excited. Every team member helped me with care and professionalism throughout this journey. I have no regrets; in fact, I am truly delighted to have worked closely with Ellis Carter and VA loan associates.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Matt and Courtney were awesome! Kept me informed every step of the way. Made everything very easy during a stressful time

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

Great experience. The whole team was helpful and quick to respond.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

My wife and I had an outstanding experience with Veterans United. Jerry and Julie were incredible throughout the entire home-buying process. They were always quick to respond, answered every question we had, and made sure we understood each step along the way. Buying a home can be stressful, but they made the process feel personal and took the time to make us feel like we were more than just another customer.Their communication, professionalism, and genuine care gave us confidence from start to finish. We always felt supported, and it was clear they truly wanted the best outcome for our family. We couldn’t have asked for a better team and would absolutely recommend Veterans United, especially Jerry and Julie, to anyone looking to buy a home. Thank you both for making such an important milestone a great experience!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

Everyone that I dealt with during the loan process was amazing and very helpful! This is not my first loan with you guys and if I end up moving again in a few years I’ll still use you guys because of how amazing everyone has been!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

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Experience first-hand why 373,954 homeowners give us a perfect score!

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5 out of 5 Stars

Smooth and easy process. Veterans United team made sure I was always an informed and set me up with everything I needed for the new house and land. Would highly recommend. The team treats you like family. 10/10 experience and would highly recommend. Jeff Gordon was a pleasure to work with. Outstanding guy!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Thanks to Trevor thanks to Amanda and that whole team they made the process the best experience ever and will definitely use them again in the future for friends and family!!! Thanks!!!

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

4.5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

So easy to work with. Went out of their way to be sure we had understood the entire process. Now we own our home and from application to close was less than a month. Would highly recommend

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars

The team at VU is very knowledgeable and patient. I had multiple setbacks that caused delays but they helped me work through every little thing. They made the entire process extremely easy.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

Absolutely the easiest mortgage loan we have ever had. We have moved about 14 times and Veterans United was the easiest ever! Communication was quick and very easy! 🙏 thank you so much

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Tim, Melanie and Gabby were great to work with. Best lender team ever.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

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