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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
19,650 reviews
759 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 19,650 reviews from Tennessee

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5 out of 5 Stars

Nick was an amazing Loan Officer! We couldn’t ask for better! We were referred to veterans United by our daughter and veterans United was exactly the great company my daughter said it was! Nick took care of us from start to finish! And we were not the easiest to deal with. lol

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

3 out of 5 Stars

It started out great but just got more and more stressful and felt more difficult to get answers/communication. Things ended up getting confused and we struggled to find who to speak with and what next steps were. At the end, things felt rushed and chaotic. It felt as though we were constantly having to validate ourselves throughout the process and a lot of tedious work that we have never had to prove before...this was our third time buying a home and the process seemed much more convoluted than before.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars

Matt and the entire VU staff assisted with every step. Whether the communication was text, call, or through the app, the process could not have gone any smoother.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Karol and Amanda were amazong with helping us through this process.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

I going to say the process takes a bit but they have been very nice.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Paul is the man. He’s outstanding. The to do list is also great. It really kept me on track as a first time home buyer. Give Paul a raise and I didn’t forget a Melissa. She’s great as well. I appreciate the amazing service

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

To Joey at Veterans United , I want to sincerely thank you for your incredible help from the very beginning.
Even though I didn't have all the qualifications, Joey believed in me and guided me on how to improve my situation in order to get approved. I am very grateful for the support and professionalism. Highly recommended!

headshot image of Joey Philpot

Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars

Veterans United made purchasing my first home an incredibly smooth experience. I was honestly a little nervous going into the process, but Paul and his team made everything easy, exciting, and kept me informed every step of the way.Since leaving the military and working in business management, I’ve dealt with many companies, and I can confidently say the professionalism and humility from this team was second to none. Along with our realtors Heather and Lorane, they helped us find the perfect home, get approved quickly, and we even closed a week and a half early.They also worked with me to secure an amazing interest rate and get my mortgage payment exactly where I needed it to be.If you’re using a VA loan and looking to buy a home, I highly recommend Veterans United. They truly make the process stress free!My family and I will be forever grateful, thank you!

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

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4.5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Greg was more than helpful during all hours. He went above and beyond.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

The entire staff from the mortgage lender to the concierge worked diligently and thoughtfully to make the process as easy as it could be. Even under the tight time constraints so this could happen prior to my retirement from federal service..

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars

Amanda and her team are wonderful.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

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Experience first-hand why 362,228 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

Corey Burns, Becca Terry, and Veteran's United were helpful, professional, and did an excellent job getting me into my very first home. I am truly grateful and happy to be a new home owner.

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Great experience, definitely will recommend Veterans United!

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars

I had two or three people working with me at every step of this process of buying my first new home. I’m sure without their help I would not be able to do it all along so thank you for all the help I received and I will tell all of Veterans about my experience with you guys.. thank you

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

I am beyond impressed with the care and consistency from my VU team! As a first time home buyer I my worries were swept away with the support and timely responses!

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

We have purchased many homes over the years and working with Veterans United was really the most smooth loan process we had.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

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