The VAU team, was so helpful, knowledgeable from inception to end. We went into this process thinking this would be the hardest thing. But with the help of Ryan and his team they made it very smooth.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
As far as everybody being nice and working their tail off, I had a pretty good experience with Veterans United.
Robert, Melissa, and Joedi assisted me very well and diligently thought out the entire home buying process. Highly recommended
Very organized
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Our refinance was quick and easy. Happy with the rate and service.
MY assigned team was extremely helpful and transparent. I spoke with most of them often and at the various phases of the time buying process. I had a wonderful team!
As a first-time home buyer, I was overwhelmed with the information and paperwork, but I received proper help every time I called one of the agents. They were patient and understanding, not rushing me to make any decisions but providing all the facts I needed to make an informed choice.
I have used Veterans United for two home loans and one refi over twenty years, all three were exceptional in both value and ease of completion.The primary representative for all three was Kyle Baker, a senior Veterans United agent, who through sharing his knowledge by answering questions, and offering suggestions to improve my home buyer experience was exceptional.Working with Kyle was VU load coordinator Abigail Sturmer, who made all phases of applying for, and finalizing my new home loan a breeze. Thanks to her and Kyle, application to approval took less than a month.
My son and I got into our new home in time for Halloween!
Paul Grise was our home loan officer, and he was outstanding throughout the entire process. He was very personable, easy to work with, and extremely helpful in every aspect of the loan. His communication was excellent and he kept us informed and made sure we understood each step along the way. I would highly recommend Paul to family and friends without hesitation.
I enjoyed the contacts and conversations with my VA Home Loan team. I really felt they were on my side to make the process as smooth as possible.
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Robert was so helpful and made the process so easy!
Collin and his team communicated quickly and professionally to all my needs and questions. It made my experience much less stressful...well done.
I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!
Every experience with Veterans United has been extremely positive. They walk you through the process, answer every question, and keep you informed as you progress. Grateful for their assistance.
Working with Mrs Dusenberry and her team was a dream come true! They handled every step of the way and we never felt in the dark. I got calls and updates frequently, and the convenience of using their portal to handle all documents made us feel at ease. Communication was beyond expectations! We will use Veterans United again in the future for sure.
Drew and Susanne made the impossible happen and made me the happiest guy in the world. Professional and friendly
