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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,504 reviews
226 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,504 reviews from Tennessee

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5 out of 5 Stars

They helped with everything I ever need and answered all my questions that I had

headshot image of Anna Provin

Loan Officer: Anna Provin

NMLS# 2736701

4.5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars

We could not have asked for better people to work with. They answered all our questions in depth. Very knowledgeable and willing to help
Considering the at times I was very confused on updating things on the site for our to-do list. But it all worked out, and it's all thanks to all of you.!
Kept us up-to-date on everything that was happening with our loan. Just all around, great bunch of people, jason megan and Julie were just all round. Great people.
No doubt about it.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Photo submission from Lindsay D.

Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Lisa Durand was amazing! So attentive to our questions and helpful throughout the home buying journey

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Heather made this entire process easy. She came to our closing, was responsive to our questions and laid out many different options so we could use our money wisely. I would highly recommend VU.

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars

I’m so glad we decided on working with Veterans United as our Lender. Their team was knowledgeable, responsive and went the extra mile to ensure that we received the most competitive rate for our home loan. I was easily able to track where I was in the purchase process through the portal and I received regular updates via text and calls. Seriously the best communication and most thorough no matter the time of day, my questions/concerns were answered. Thank you so much Lisa, Melissa, Gavin and Dylan for taking the stress out of purchasing a home you all are amazing ❤️✨

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Joey Philpot is the reason I would/will be sending everyone I know to VU

headshot image of Joey Philpot

Senior Loan Officer : Joey Philpot

NMLS# 345832

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Experience first-hand why 380,093 homeowners give us a perfect score!

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4 out of 5 Stars

Loan officer was great. On occasion, it was difficult to know which of the other 4 individuals I needed to contact.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

Timing and task managing was impeccable. Kept us organized and on time. No mystery here. We were guided with care every step of the way. Such an easy close. What a wonderful team we had!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Special care thru the entire process.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Daniel Gray

Loan Officer: Daniel Gray

NMLS# 858463

4.5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

Ready to see for yourself?

Experience first-hand why 380,093 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Anne and Caitlin were awesome! I highly recommend Veterans United.

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Shaun Hanson

Loan Officer: Shaun Hanson

NMLS# 2799013

5 out of 5 Stars

Veteran's United was most professional and helpful every step of the way.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

Worked with me but was not annoying.!

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

4.5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Prompt, paperwork was simple, great to work with

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

It took me two years to find a house. Dustin stayed with me. He followed up with me. He checked in on me. He was the best ever. I felt like it was an old friend looking after me.

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

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