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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,317 reviews
757 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,317 reviews from Tennessee

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5 out of 5 Stars

Our experience with the entire team was flawless. Paul and Melissa kept us informed of every step and the portal was extremely helpful. It was so quick and painless all the way to closing.
The gift they provided after we closed was so thoughtful. I'm so pleased with the entire experience.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

Brett did everything in his power to make sure this difficult process went as smoothly as possible, and I appreciate that

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

I would and will remain a loyal customer because of this team.Thank you all
The Rudicel Family

headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

They worked with me through everything and made sure I understood everything I am very happy I chose veterans

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars

Travis and his team were amazing from start to finish! — flexible and adaptable, and able to meet my needs.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

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5 out of 5 Stars

Before I say anything else… if you’re buying a home, CALL MATT!!I seriously cannot recommend Matt Rice enough. Buying a house is stressful, confusing, and honestly a little overwhelming, but Matt made the entire process so much easier. He is one of the kindest, most patient people I’ve met, and I genuinely don’t know how he put up with us sometimes 😂My husband had approximately 5,000 questions about every single little detail, and I was constantly thinking of random questions at the worst times. We’d call Matt out of nowhere, and somehow he ALWAYS picked up. I actually started feeling bad because I swear a couple of times it sounded like we interrupted him in the middle of eating! But not once did he make us feel like we were bothering him. He would stop what he was doing, answer every question, explain everything in a way that made sense, and never rushed us off the phone. That level of dedication is so hard to find these days.What really stood out to me wasn’t just how knowledgeable he is. It was how much he genuinely cared. We never felt like “just another client.” He wanted us to understand everything, make the right decisions for us, and feel confident every step of the way. You can tell he truly loves what he does and wants the best for the people he works with.By the end of the process, Matt didn’t even feel like our realtor anymore. He felt like a friend. That’s probably the biggest compliment I can give someone. Once we’re completely settled into our new home later this year, I would absolutely love to have him and his absolutely stunning wife over because they’re just genuinely wonderful people.Matt, thank you for answering every random phone call, every text, every “one more question” (which somehow turned into ten 😂), and for making one of the biggest milestones of our lives such a positive experience. We couldn’t have asked for anyone better. If you’re even considering working with Matt, do it!! You won’t regret it.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

A+ in the home loan process. By far.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

They help me with everything all through process. They communicate with me all the way. Help when I needed it . I was first timr buyer so everything was new for me. I recommend to any home buyers to use your services.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

4.5 out of 5 Stars
headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Lisa made this process absolutely seamless and easy.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Working with veterans united for a home loan was a great experience. The app is great. As a first home buyer with traumatic brain injuries it was cool working with Adam. He’s a good guy you should put him in for a navy achievement medal. All people were very quick and professional as far as answering questions or explaining to me the process and making things make sense along the way with no delay at all. I asked Adam the same question 5 times because my memories bad but he never got annoyed or rude he was very professional insightful understanding and expert level, as were Sarah and Kylie and everyone else. The house is sweet and I like the area

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Home buying made easy.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

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Experience first-hand why 375,568 homeowners give us a perfect score!

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5 out of 5 Stars

Nick and my loan team was great.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

I would recommend veterans united homes loans to anyone that I knew qualified for va loan the team that help me was Riley lyons and Lynn heath if it weren’t for those two I wouldn’t be in my home I am so grateful to you for helping me overcome every obstacle I will never forget what you have done for me which have gave me peace and pure happiness

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Alberto and his team were awesome to work with. They made the entire home buying process very smooth. From the on-line check list to emails and phone calls to make sure everything was on track. Not too many of either, but enough that nothing went without an answer.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Daniel and his team worked hard to get approved for a VA condo waiver. We appreciate all the support.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Each individual I had business with was very nice. Stephanie Snow, from start to finish (after completion of loan) was awesome to help and answer all my questions. She is such a kind, caring woman who goes above and beyond her duties to assist in any question or concern I had. She really is a tremendous asset to the Veterans United Vompany.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4 out of 5 Stars

The team was quick to answer any questions and would return a call or text promptly

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

My experience with Veterans United was incredible. From the first day they reached out and introduced their team to me. The app was easy to navigate and follow a to-do list kept everything very transparent. My experience with another mortgage company prior to this was inadequate to say the least. I will tell every Veteran I know about this and be highly recommending my team for sure.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

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