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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,168 reviews
737 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,168 reviews from Tennessee

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5 out of 5 Stars

Chelsea, Doug, Anthony, and all who helped me get the home loan did an excellent job. Every thing was done on time and answered every question I had.Thank you guys!

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

I would really recommend Veterans United to any and all. They made it so easy to buy my home.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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5 out of 5 Stars

These guys helped me out, they made it very easy and stress free, kept me updated along the way of everything. They also showed genuine care for our first newborn, and at times seemed like they were just as excited as us. I would recommend using veterans united they really do care about you and want to help us veterans get into our homes. Thank you all

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars

⭐⭐⭐⭐⭐ (10/10)Veterans United made our first home-buying experience smooth, stress-free, and exciting. The entire team was professional, responsive, and always willing to answer our questions throughout the process. We felt supported every step of the way and never left wondering what came next.We are incredibly grateful for everyone involved in helping us achieve homeownership. Their dedication, communication, and commitment to serving veterans and their families truly stood out. We highly recommend Veterans United to anyone looking to purchase a home. Thank you for helping make our dream of becoming homeowners a reality!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

The best in the business! I will always come back and I recommend you reach out to her! You will find NO ONE better than her and her team!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

I appreciate Ms Amanda, Dylan,Scott and Kim
The team was awesome! Positive, helpful and professional. They made our first time home buying memorable and pleasant!
Even the people at the title company were great!
Great job everyone! Thanks a bunch for all the hard work and kindness!!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Wonderful experience. App is so easy to use and provided all the information needed and the ability to upload all my documents. Everyone involved was very helpful. Thank you

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars

We have done business with Sam and his team for many years for all of our homes. UV team make buying/selling so efficient and easy it makes it enjoyable to work with them. We cannot say enough on there outstanding customer service and caring.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

It’s a very smooth process and understanding with them knowing the difficulties of being in the military. It helps a lot that you have all your stuff squared away and ready for them.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

We cannot say enough wonderful things about Lisa and the incredible job she did helping us purchase our new home. From the very beginning, Lisa was knowledgeable, responsive, and genuinely invested in helping our family navigate what was a major relocation and home purchase.Moving from Florida to Tennessee came with its share of complexities, and there were several moments throughout the underwriting process where Lisa's expertise, persistence, and problem-solving skills made all the difference. She consistently stayed one step ahead, kept us informed, and found solutions whenever challenges arose. Her communication was exceptional—we always knew where we stood and what to expect next.What truly sets Lisa apart is how much she cares about her clients. She took the time to explain every detail, answered countless questions with patience, and made what could have been an overwhelming experience feel manageable and even exciting. We never felt like just another loan file; we felt supported every step of the way.Thanks to Lisa's dedication, professionalism, and hard work, we successfully closed on our dream home and are beginning an exciting new chapter in Tennessee. If you're looking for a lender who is knowledgeable, trustworthy, responsive, and willing to go above and beyond for her clients, look no further than Lisa. We would recommend her without hesitation to anyone purchasing a home.Thank you, Lisa, for helping make our dream a reality!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

1 out of 5 Stars

It was not a good experience. Everything was late and constantly sending more and more online forms. When you call them you will not reach them. You have to wait for them to call you and many times are realtor would have to hunt them down.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Robert was very responsive when I had questions and made the buying process extremely smooth.

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

Matt and the team were awesome. We are first home buyers and Matt made us fell like we had family help us every step of the way. 5 Star ⭐⭐⭐⭐⭐.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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