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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,618

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,855
4
14,806
3
2,195
2
999
1
763

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Showing all 10,482 home purchase loan reviews from Texas

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5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Veterans United is very professional I recommend them to a body buying a home

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

I feel very blessed to have had the type of teamwork Anne, Brooke provided.

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey W.

Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.

Loan Officer: Billy Watkins

NMLS# 384700

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

It was a long road but my loan team did it. They worked hard all the way to closing but most importantly, they were honest about everything.

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

I started my new home buying experience with veterans United and the first loan officer team i had led me to seek other loan options else where. But after careful thinking and considerations from my first buying experience with you all I decided to come back and try again with a different loan team and I’m grateful that I got Stuart and Lauren. Together as a team both of them made this and extremely easy and enjoyable process and put my faith back into veterans United with the service they provided and i knew your company excelled at. If I have to go through this process again I would deffinetly come back and personally request Stuart and Lauren again thank you.

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

A good experience that went smoothly and in a timely manner!

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

The entire team that worked with us at VU was amazing. Kaylee and Julia consistently answered questions I didn't even realize I had and kept me abreast of progress throughout the process. Thank you so much to my VU team for making this process quick and painless!

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Great experience. I will definitely use Veterans United again.

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
Photo submission from Thomas A.

I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

4 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

My VU team worked and communicated well with all parties involved and I was able to close earlier than expected.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
Photo submission from Monica S.

I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Loan Officer: Morgan Evans

NMLS# 844090

4 out of 5 Stars
Would Recommend

Watch the helpful videos about the loan process that are on the VU website. And start collecting your proof documents early. Be prepared/expect frustrations - in our case, we put 20%+ down but still had to go through all the steps as if we were putting 0% down. Also, be prepared to follow up, frequently. In the end, like anything else, you are your own advocate so if you want to close on a certain date, you'll need to not only submit all your documents early/on-time (like we did) but follow-up on and "encourage" the process to move forward.

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

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See all 135,618 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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