It was a smooth process buying a home while on active duty.
The only reason this wasn't a 10 was because of the Loan Coordinator, Shawn Glover. She repeatedly would leave me out of emails with my agent which left me in the dark. My closing date was pushed back a week because of her lack of of communication with my agent on what was needed. With me being left out of her emails, I had absolutely no clue as to why my closing date was being continuously pushed back.
I've lived in tents in peoples yards, then renting out rooms and finally got an apartment in a less than nice neighborhood.Thanks to you all I finally own a home, with a yard.
Without Justin and Britney’s help I don’t think I would’ve been able to obtain the home, they were very patient with me even when I was frustrated and helped me through the whole loan process,. They answered my questions every step of the way and they were never in any doubt that I could close on this home.. Any veteran that has the doubt if they can buy a house needs to contact veterans United they are incredible and I would recommend them to anyone. Thanks for your time and consideration
The process was long but worth it in the end. The guys that were on my team seem to really care about the clients which is a huge plus in buying a home.
I feel like I made the right decision with Veterans United.
Clayton and Jordan are AWESOME!!! True professionals that went above what I thought a home buying experience would be!!!! Excellence!!! Wonderful TEAM
The entire team has been AMAZING!!!
I have had a less than smooth experience working up to closing with the seller.
Joshua and his team on the other hand were outstanding!!! Joshua and his team kept me up to date as to what was happening, and what to expect next. I even called Joshua and his team with what I thought were stupid questions and was met with the upmost professionalism from Joshua each and every member of his team.
I would most certainly recomend not only Veterans United but also tell everyone that they will be missing out on AMAZING customer service if the were not working with Joshua and his team.
Sydney McFall, and her team, were A+ to work with. She kept in constant contact, and made sure I was taken care of. If she ever missed my call, she returned them ASAP. I couldn't of asked for a better experience going through the process. Their customer service was like night and day compared to the other people I considered going through.
The care and understanding of the men and women at Veterans United provided me with an experience that I can only describe as outstanding and very satisfying. As a veteran, it is a good feeling to know that there really is an organization dedicated to helping me and not just talking about it. Excellent, absolutely excellent.
Outstanding service, and very professional. It made it such an easy process. Very grateful for having Carl and Jason as my agents.