Everyone on the team were very helpful helping me throw the systems.
For my first time buying a home, this was a seamless process. I was really impressed how smooth this went. Everyone here was great. Really quick to answer any questions I had and my wife and I are incredibly grateful for this entire team that made it such a smooth and easy process. Thank you, y'all did a great job.
Thank you Veterans United for taking care of us and making my first time home buyer experience smooth. I appreciate y'all.
Corey was great to work with. He was thorough and straight forward at every turn.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
The team at veterans united are great!
Jake Mkay was amazing!! Give him a raise!!!
My experience with veterans united has been a very productive and successful awesome experience i can't say enough about the dream come true home ownership status thank you Billy Jonathan and Dk it all started with lupe such an awesome lady couldn't have done it without these team players my sincerest thanks gratitude and forever grateful to the whole team for making my dream come true Thanks a mil and may God keep and bless each and every one of you all ... always .. Daniel Rangel.
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Everyone from accounting team to the loan team have been outstanding. Have no complaints. Worked with me at every step.
Veterans United throughout the process helped me to get my home and ensured I understood every step. Dylan, Evan and their team kept me informed, my stress not so high, kept me in the loop, and didnt hide anything from me as well as answered any and all questions I had. This made my process smoother and I was able to keep mostly calm. They didnt push the envelope nor try to get me to go over my comfortable amount. Really appreciate what they have and continue to do for me in purchasing and even refinancing.
Veterans United staff was couteous, kind, efficient and very diligent about all they did. We greatly appreciate their service and would highly recommend Veterans United, especially Phil Smyser, Loan Officer and Tyler Meyer, Loan Coordinator. TY you all!
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
You really kept me up to date on what documents were needed and what inspections and insurance was needed. Thank you for helping me purchase a new home.
A+++ Justin and his team at Veterans United communicated very well every step of the way, answered all of our questions promptly, and did a phenomenal job to ensure we met the closing date in a very short time frame. I would definitely trust Veterans United again if I was making another home purchase.
Best experience (4th time buying a house).....the team moved like a well trained military unit. I sincerely appreciate the professionalism, competence and level of integrity exemplified by each team member I worked with in this process. Also impressed with the diversity of the team and how well they worked with each other. I really don't have the words to express my gratitude as I have had many issues in the past with professionals in the home buying process....Big Thank you to Blake and Katie sincerely appreciate all of there efforts and patience in answering my many questions.
- Incredible Experience!!!- Jason, Megan, Crosby, Katie, Garrett- were there every step of the way; if I had a ?, and there were many- Jason- more than most, would get back to me, if not, then Megan would be next to back up, Jason....Went Beyond means to assist/help myself with my dumb and reoccurring same questions...(lol)- Crosby- Wow, Crazy, Wow, would keep checking, and sending info to help with move with her leading the charge of conceige...- Katie n Garrett- were the Introductary stage, if I remember and they assisted.. I don't remember much influences,but definitely reached out, if needed..- The VA United Team got to know me and sent a Home Welcome Package- to the Family, even down to the dog cat, and tortorise....
Aaron, Dennis, Ashley, Michelle, Lindsey, Tere’sa - the full team were amazing from beginning to end! After so many horror stories from friends about the home-buying process had us anxious but between the task lists, continuous follow-ups, and communication - this was one of the easiest processes my wife and I have experienced! No words describe how grateful we are for the team that helped us find our dream forever home! Thank you!
I had a real great experience with Veterans United they assisted me with the purchase of a home in a little over a month time we were closing my team helped me all the way till the end I was very impressed with them, and strongly recommend them.
Disgusted by how everything ended up at the end. Ive explained myself.
Response from Veterans United
Hi Manuel,
I’m really sorry to hear how everything ended and how strongly you’re feeling about it. That’s not the experience I want anyone to walk away with.
If you’re open to it, I’d appreciate the chance to talk through what happened and review your concerns personally. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we typically respond the next business day if contacted after hours.
Sincerely,
Claire S., Client Relations Manager
The process was very easy. Definitely easier than what I was expecting. They work with you every part of the process, so you know what to except.
Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!
I gave it a 9 because when I became eligible for the IRRRL, Veterans United didn’t contact me until another company requested my loan balance. That’s when they were willing to match their offer.
Josh J. and the team were all amazing. They made getting the home so easy and quick. Josh was always available for questions and quick with answers.
Hunter was absolutely beyond exceptional. I had a million questions along my 6 month process of looking into buying a property. He was extremely patient, attentive, and knowledgeable. If he didn’t have an answer he was honest and looked into it for me. I would absolutely recommend working with him if you ever have the chance. Hunter is the sole reason I stuck with veterans united during the process.
