I absolutely cannot express how much my team at Veterans United means to me. I was a first time homebuyer and the process went incredibly smooth and fast. I have nothing but great things to say about them. They played a huge role in making my dreams happen and I am forever grateful. Thank you Devin, Donna, Callie, and Jonathan. Love you guys!!!
I want to express my gratitude to Torri for her invaluable assistance throughout the process. She was consistently available and promptly responded to my inquiries. Her proactive approach ensured that I was well-informed and that we worked collaboratively to expedite the closing process. Thank you, Torri.
It was a pleasure working with Rob. Everyone on the team was very helpful and responsive. Thanks you all.
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
My experience was 10/10, would recommend! The whole team went above and beyond to make my first home buying experience a great one.
I can't even begin to explain how awesome our team was! From Montgomery as our loan officer, to Erin as our underwriter. They walked us through the entire process and where incredibly diligent. We have experience purchasing a home with a different lender prior, and it was nowhere near as amazing and simple as VU made it. 100/10 recommend.
Sara and Danielle have become huge names in our NEW home. Unforgettable and personal in the best way possible. The endless phone calls, updates, requests, questions, etc and they were there with us every step of the way. Never made us feel like we were burdens or undeserving of a home. They really were our voices in getting this approval and I couldn’t have asked for a better team.
Outstanding all the way through the process of helping me with my purchase of my home.
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Great to work with
Great team - very professional
Predatory pricing practices and extremely poor communication throughout the loan process.I made it clear to my loan officer multiple times that I did not want points and that any remaining lender credit should instead be applied toward reducing a car loan obligation. Despite those instructions, the credit was used for a rate buy-down against my wishes. This was addressed so late in the process that it was presented as though there was no realistic opportunity to correct it before closing.Another major issue was our rate lock expiration, which resulted from an unavoidable probate delay after one of the sellers unexpectedly passed away. This circumstance was entirely outside of our control, yet Veterans United refused to reasonably accommodate or waive the rate lock extension despite the extenuating circumstances.Communication throughout the transaction was consistently frustrating. I repeatedly had to follow up for updates, ask for explanations when issues arose, and push for clarity regarding my own loan file. Instead of being proactively guided through the process, I often felt left in the dark until I persistently checked in myself.Much of this frustration could have been avoided with proper communication, transparency, and timely explanations. Instead, we lost thousands of dollars at closing and were forced to advocate for ourselves at nearly every stage of the transaction.This was my second loan with Veterans United, and after this experience, I would not use them again. Unfortunately, I would strongly encourage other veterans and military families to carefully consider alternative lenders.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Everyone at Veterans United were great,Shane,Spencer,Andrew, Nick, Tech support! They know what their doing and do it well! I closed on a house in about one month,excellent! Thank you all!
Everyone was very helpful and kept me on track for my May 20th closing.
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Experience first-hand why 369,353 homeowners give us a perfect score!
I don't think I'd have succeeded in getting my home without them.
They were quick with response time, helped with everything possible, and handled every situation perfectly.The whole team was hands down great!
Our experience with Veterans United was amazing. We have bought several homes with our VA loan and they are the best at what they do!! Ryan Kilwaske and his team were with us every step of the way. Every member of the team were helping and answered all our questions. They were very knowledgeable with the VA loan process. They even helped us with information to make our move from Mississippi to Texas easier. We highly recommend Veteran United. So call Ryan and get started!!
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
Met all expectations and made first time home buying a breeze. Also, great recommendation to Mary Repka as our realtor.
The home buying team I had the pleasure of working with was professional, reachable and incredibly supportive. They really helped move things along and kept my home-buying experience stress free. I couldn't recommend a greater group of people. What really stood out to me was their ability to effectively communicate and explain the different parts of the process, ensuring I always understood where we were at and aware of what was going on.
Team was great and very thorough, transparent and timely in their handling of our loan. We were engaged and wish they had mentioned that only the veteran could be on the deed, prior to marriage. This was only mentioned to us after we had gotten the clear to close, which caused us to renegotiate insurance as well, which increased our insurance rates. We also wish they had been available during closing, but we understand things happen. Overall we had a very good experience with them. Stephanie and Kayla are very kind, genuine people who truly care about their work and its impact.
This company one above and beyond. They made everything so easy in smooth. It is a wonderful experience.I would highly recommend to anybody!
