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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
39,805 reviews
766 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 39,805 reviews from Texas

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5 out of 5 Stars

Colin and his team are so awesome, super informative throughout the whole process and supportive. The team was super accessible and friendly. I would absolutely recommend veterans united.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

4.5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

4.5 out of 5 Stars

It was an overall great experience with the exception of the confusion around the land we own. We have two separate lots for which one has a loan and the other is owned wholly by us. There was repeated confusion between the lots with the wrong lot being referenced for the loan. The confusion continued even after we provided documentation that firmly outlined the differences. Up until the very last day before we closed, our last set of documents that we had to e-sign still referenced the wrong lot number. I had to reject signing and wait for it to get corrected.

headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

The who experience was great. Any questions I had were answered quickly. I never had to wait long before getting a response from my calls or emails.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

Fast easy process, great communication, friendly, and fast.

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of Kaci Kauzlarich

Loan Officer: Kaci Kauzlarich

NMLS# 1878981

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5 out of 5 Stars
headshot image of Joseph Sepulveda

Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

Michelle and her team were truly awesome. This was a great experience to be stress free in buying a new home. I will definitely recommend, or use them in the near future.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Always on top of it. You can try other lenders, but nobody offers the transparency and protection that these guys do. Straight forward, high communicative and will help you get the best deal without any pressuring to make a decision. 10/10.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Aaron and Eric were great to work with. They made the process easy and painless. They were both always just a phone call away. I’d recommend them to anyone

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Ryan was great and responsive. When I had questions, he would not only provide answers, but he would also reach out and talk to me to see how I was doing with everything and if I needed anything. I will definitely recommend my friends and family to work with Ryan when they are looking for a new home loan.

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars

Joseph Sepulveda and the supporting team were very corteous, proactive, and exeeded all expectations by a long shot. It is refreshing to see such an important process as buyingva home treated with all the professionalism and enthusiasm displayed by team VU. The app was an invaluable tool to map out the process, maintain situational awareness, and submit deliverables anytime anyplace. Thank you very much, Veterans United. Team San Antonio is representing you amazingly well.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

This company was honestly extremely good at fighting for my business and made it very easy to side with them compared to other companies. Mr. Aaron has been fighting for my business since my time getting out the army when I thought I wanted a house and then backed out two times and when we finally wanted to make the decision, Aaron was fully prepared and the fastest at responding to email, questions, and anything I needed help with. He was true to about the entire process, and I would actually do business with him again by far one of the most professional loan officer I’ve ever worked with and I can’t wait to do business again with him in the future. Let it be known. He was very quick to beat other people’s rates and actually offered me better rates to start off.
Other companies cannot compete with this manWhen someone else tried to beat his rate this man said “Who decided that” and swept it away with a better rate -joke

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

Ready to see for yourself?

Experience first-hand why 371,977 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Aaron Esterle and his team are awesome

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Our home buying experience was outstanding. Although we encountered stressful moments, Kenny's professional advice and clear instructions helped us navigate the process. If the need arises, we would certainly seek Kenny's assistance again. We appreciate having had him as a valuable member of our buying team.

headshot image of Kenny Ashton

Loan Officer: Kenny Ashton

NMLS# 1294914

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Ken, Gavin, and Matthew were fantastic. Thank you all and GOD bless!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

Ben Choi was amazing! He communicated well and made the process so simple! I highly recommend him!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

Everyone was extremely helpful during our process, Candy was awesome, gave us guidance and kept us updated through all the process.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

4.5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

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