From day 1, when I met David Fields, he's been instrumental during the entire process. He told me then, and continued to tell me, "if there's anything you need or questions you need answered, call me anytime". True to his word he was. Called several times after hours and even the holidays, but it was by accident due to the time zones and I work 2 weeks straight and get lost with, "is it Monday or Saturday", type thing.
But yes, I couldn't have done it without the assistance of this great team. A truly collaborative team.
One thing is to have tools readily accessible as an employee, and another is mastering these assets that have been provided to the team. One can really notice the streamline program that has been developed for customers like me. But ince again, I bring it back to the professional that masters their craft. This entire team are truly masters of their craft.
So YES, I would highly share my experience with anyone and definitely recommend Veterans United.!!
Aaron and his great team of Kaylyn and ShaNiece stayed on top of all my beds and were very responsive to any needs that I had.
The entire staff is amazing my entire process was seemless and stress free
My team, was so great and so responsive! 10/10 recommend
Veterans United was fantastic through the entire process.
They explained everything in clear terms and answered every question I had. Their team was very proactive and professional. From the time I chose a house to closing only took about 3 weeks!
Excellent service
Issue #1) Problems (plumbing) were discovered during the initial inspection of the house. We asked that the plumbing be fixed before we buy the house. The home inspector told our realtor that the plumbing was fixed (corrected). The realtor didn’t do a follow up to confirm the problem was fixed. When we moved in, we discovered that the problem was not fixed. (It was still the same, no attempt to fix it) We are still trying to get the problem fixed but running into dead ends.
Issue #2) We were told that the standing grey water (2-3 inches deep) approximately 12-15 feet in diameter over the septic tank was normal. Come to find out that’s not true. Also, according to the next-door neighbors, the previous owners had a septic truck come out and do some work on the tank about 10-14 days before we moved in. This was not relayed to us or anyone else. Multiple people (neighbors, yard maintenance and handyman) have told us there is a problem with the septic tank. So no assistance with that currently.
Buying a home as a surviving spouse using a VA loan felt overwhelming, but the Veterans United team made the entire journey so much easier. Michael, Jared, Brett, Abby, Ryan, and everyone behind the scenes treated me with kindness, patience, and genuine care every step of the way.
Whenever questions or unexpected hurdles came up, they took the time to explain everything and helped me feel confident moving forward. Thanks to their dedication and support, I'm now a homeowner, and I couldn't be more grateful.
If you're looking for a team that truly cares about the people they serve, I highly recommend Veterans United! Thank you VU team!
They took all the stress out of the equation.
Mason made it super easy and straight forward with me and was already answering my questions before I had to ask. Michel was super helpful with giving me resources and providing me with information for the move. Drew was super proficient with timing and the tasks needed for closing. All 3 of them made it a wonderful experience.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Everyone on the team was extremely helpful and made the process very easy!!
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They were amazing, even through some major headaches and problems
I will recommend any and everyone to veterans united. They were very responsive and gave me an easy path to better credit to get approved for the home. They offer a lot of things that will benefit everyone!
Our experience with veterans united was outstanding, with a very professional and knowledgeable staff. They made our
home buying process smooth and easy.
Veteran’s United paved the way for our growing family to finally find and support our home!
Anna was so helpful throughout our home buying process! She always answered every question and walked us through each step! I would highly recommend Anna to anyone choosing Veterans United!
Veterans United mad the whole process a snap! If we ever had a question, they were Johnny on the spot to answer it. If there was an issue, they were all over it and went out of their way to fix it!
Everyone had been so wonderful and helpful. Even when we were panicking, you kept us calm. Thank you all so very much. Wish you could all come to the BBQ housewarming.
Outstanding service from start to finish. Michael reached out to me right after I created a Veterans United account and helped us throughout our first home buying experience..There was a period of time that he went on vacation and let me know beforehand, but he continued to check up on us and ensured the electronic paperwork was being tracked. He was never pushy, was patient as we were initially looking from out of state and I cannot say enough good things about him. Top notch customer service and I wouldn’t hesitate to recommend Veterans United.
