Great service. I was informed step by step.
The entire staff is amazing my entire process was seemless and stress free
My loan officer Brice and loan coordinator Tyler were fantastic. Brice did his research to give me the correct answers, not the easy answers. Then Brice and Tyler worked hard to push through the loan to meet a very tight timeline so that I could take advantage of lower interest rates. Throughout the process they diligently worked to keep the refinancing cost to a minimum. I would definitely recommend them to friends and family.
The overall process was streamlined and easy, and the app was convenient to follow along with document requirements and where we were on the timeline. Zack, Thomas, Chance, and the rest of our team were always available for a quick chat or questions we needed explained to us. We trust VU for our home loan needs.
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Miguel, Keagen, and the whole team at Veterans United were the very best. The whole homebuying process/experience was smooth from start to finish. From the first call to their office, Miguel didn't just answer our questions, he explained it in detail. Then as the to-do list started coming along, Keagen would personally check-in with us to keep us updated on what was happening next, and also ask how we were doing throughout the whole process. They will definitely be our first (and only) recommendation to anyone looking for a lender.
I would like to thank Ken, John and all the people who reached out to me through this entire process. It took us awhile to get through with this new build, but all in all I am greatly appreciate all the hard work you all put into your customers.
Everything was great, kept us in the loop at all times, and continued to guide us thru the proper channels. Made it easier
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Working with Kyle has been phenomenal! He was able to thoroughly explain every category and provide sufficient information. Every question we had, was answered immediately. Even when he was not available, the VU team was able to assist us. Closing day was perfect, being able to laugh and joke around with Kyle made the entirety of closing on our first home seamless. Even through the laughs, Kyle was able to answer the questions we had. Thank you for making everything easy, we plan to work with you again in the near future. We would also like to thank Alyssa for being exceptional during the time Kyle was out. Alyssa was prompt efficient, ans she was able to handle every task sent her way and we loved working with you. Thank you to everyone at VU!
It was a very smooth and quick process!
I have attempted to work with Veterans United before and I have to say this experience was vastly different. Ryan and his team made this experience a breeze. They were knowledgeable, answered my questions in a timely fashion and were very competent on the process.
It was the worst experience I have been through in my adult life. After submitting a requested document, a couple of days would go by and they would ask for a different document. Closing date didn't matter to VU, absolutely awful. And they just said it is normal (and it it probably is to them because they are so bad).
The Loan officers are not truthful and more interested in self then helping you
Veteran’s United paved the way for our growing family to finally find and support our home!
The entire Loan Team were just fantastic. Horace, Adam, Alex, Missy and the entire team were always up and beyond their call. When things got tough they made sure to put the right people in place to help with any problems that might pop up. Thanks Team for a job well done.
