Good customer service, everyone was nice and helpful. This was my first time buying a home and they were all outstanding in helping and explaining things to me. Would 100% recommend any day
Great experience with Veterans United! Communication was excellent throughout the entire process, and everything was handled quickly and professionally. Fast, friendly service and a smooth experience from start to finish. Highly recommend!
We had an outstanding experience with Veterans United Home Mortgage from start to finish. Buying a home can be stressful, especially with all the moving pieces involved, but their team made the entire process feel as smooth as possible, organized, and manageable.
Everyone we worked with was knowledgeable, responsive, and genuinely cared about helping us reach the finish line. They took the time to answer every question, explain each step, and made sure we always knew what was happening. Their attention to detail and commitment to veterans and their families truly stood out.
We are incredibly grateful for the support, professionalism, and kindness we received. Veterans United helped make our dream of purchasing our home a reality, and we would recommend them without hesitation!
From day 1, when I met David Fields, he's been instrumental during the entire process. He told me then, and continued to tell me, "if there's anything you need or questions you need answered, call me anytime". True to his word he was. Called several times after hours and even the holidays, but it was by accident due to the time zones and I work 2 weeks straight and get lost with, "is it Monday or Saturday", type thing.
But yes, I couldn't have done it without the assistance of this great team. A truly collaborative team.
One thing is to have tools readily accessible as an employee, and another is mastering these assets that have been provided to the team. One can really notice the streamline program that has been developed for customers like me. But ince again, I bring it back to the professional that masters their craft. This entire team are truly masters of their craft.
So YES, I would highly share my experience with anyone and definitely recommend Veterans United.!!
The entire staff is amazing my entire process was seemless and stress free
Aaron and his great team of Kaylyn and ShaNiece stayed on top of all my beds and were very responsive to any needs that I had.
My team, was so great and so responsive! 10/10 recommend
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Veterans United was fantastic through the entire process.
They explained everything in clear terms and answered every question I had. Their team was very proactive and professional. From the time I chose a house to closing only took about 3 weeks!
Excellent service
Issue #1) Problems (plumbing) were discovered during the initial inspection of the house. We asked that the plumbing be fixed before we buy the house. The home inspector told our realtor that the plumbing was fixed (corrected). The realtor didn’t do a follow up to confirm the problem was fixed. When we moved in, we discovered that the problem was not fixed. (It was still the same, no attempt to fix it) We are still trying to get the problem fixed but running into dead ends.
Issue #2) We were told that the standing grey water (2-3 inches deep) approximately 12-15 feet in diameter over the septic tank was normal. Come to find out that’s not true. Also, according to the next-door neighbors, the previous owners had a septic truck come out and do some work on the tank about 10-14 days before we moved in. This was not relayed to us or anyone else. Multiple people (neighbors, yard maintenance and handyman) have told us there is a problem with the septic tank. So no assistance with that currently.
Buying a home as a surviving spouse using a VA loan felt overwhelming, but the Veterans United team made the entire journey so much easier. Michael, Jared, Brett, Abby, Ryan, and everyone behind the scenes treated me with kindness, patience, and genuine care every step of the way.
Whenever questions or unexpected hurdles came up, they took the time to explain everything and helped me feel confident moving forward. Thanks to their dedication and support, I'm now a homeowner, and I couldn't be more grateful.
If you're looking for a team that truly cares about the people they serve, I highly recommend Veterans United! Thank you VU team!
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
They took all the stress out of the equation.
Mason made it super easy and straight forward with me and was already answering my questions before I had to ask. Michel was super helpful with giving me resources and providing me with information for the move. Drew was super proficient with timing and the tasks needed for closing. All 3 of them made it a wonderful experience.
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Everyone on the team was extremely helpful and made the process very easy!!
They were amazing, even through some major headaches and problems
Veteran’s United paved the way for our growing family to finally find and support our home!
I will recommend any and everyone to veterans united. They were very responsive and gave me an easy path to better credit to get approved for the home. They offer a lot of things that will benefit everyone!
Our experience with veterans united was outstanding, with a very professional and knowledgeable staff. They made our
home buying process smooth and easy.
Anna was so helpful throughout our home buying process! She always answered every question and walked us through each step! I would highly recommend Anna to anyone choosing Veterans United!
