Home buying process was smooth. Communication was easily available, any questions or concerns were answered immediately. I definitely recommend.
Very professional, and fast
The staff was helpful and professional throughout the process. Whenever I had difficulty, they took the time to explain and or walk me through the process.
Walk the Walk ! Talk the Talk !
Walk in my shoes !
We are here for You the Veteran!
We have an Army of professionals with skills to take the reins of Achieving "Your" dream of becoming a Home Owner.
We are here for you working behind the scenes tackiling issues that seem to just smooth out and solved Every Step of the way.
Constant communications via text,email and telephonic updates and answers to ease the mind n stress levels caused by the home buying process.
We Got Your Back ! Not just a phrase but backed up with action.
I felt like a General and VIP during this Important like changing event "Home Sweet Home.
Heidi and her team of behind the scenes Professionals are an asset i would Hire and use their skills to tackle future Soldiers home buying Expierence and make our Dream Home come true.
"We Got Your Back" !!!
A Hug and Salute to those behind the scenes at Veterans United.
Thank You Heidi ?
I will spread the word of my sucess in achieving my Dream.
Having practiced law for over 50 years specifically focusing on residential and commercial loan closings as high as $45,000,000, and having successfully closed over 4,000 loans without any complaints or grievances, my standards for processing our loan of $150,000 with a loan to value ratio of only 46%, were admittedly high. Where I practiced law and represented 2 of the 3 major banks, I was requested by the director of banking and insurance to draft the exam to be administered to people applying for the position of licensed loan originator. I respectfully say that the loan originator and his team would not have passed the exam if a practice loan had been a requirement. Having criticized the loan originator and his team in our loan process, I will say further that I believe this was an isolated case, as our realtor indicated that he had been involved in many, many loans with VU and the process was never a “drop the ball” situation. I will not delineate all the reasons that this loan process was inordinately protracted or painful, because I know that the loan originator realizes the mistakes made and has already rectified them. I only wish the V U team all the best in the future.

Eric and Yohannes were amazing.
I am so blessed to be in touch with this beautiful people!! They made my dreams a reality and didn’t let me settle for less!! Amazing team Mary and Madi along with my real estate Jeremiah did me justice!!!!
Joseph and Alyssa were so very helpful navigating my wife and I through the complex process of securing and closing our loan. We couldn't have done it without them.
Yes and this is my personal issues:
1. We dealt with far too many "experts"...so it became challenging to say the least...depending on who we spoke with what was being asked of us.
2. Too many requests for information...it was never laid out what kind of information we would be required to provide...and it (information requirements) kept changing depending on who we spoke to
Toby and Donna were awesome in solving all problems and different issues that came up in past 5 months.
Joseph Sepulveda and his entire team made the homebuying process, from start to finish, as smooth and stress free as possible for my wife and me. They were always available to answer our questions, provided countless resources, and went above and beyond to make sure we were prepared for our new home.What really stood out was how personal the experience felt. Joseph took the time to get to know me and my family and showed genuine interest in understanding what we wanted and needed in a home. It never felt like we were just another transaction. His team even went the extra mile by sending us a goodie basket for our pets, which was such a thoughtful and unexpected gesture!The realtor they recommended, Jane Vallarta, and her team were equally amazing. Jane genuinely cared about my family, was there to guide us throughout the process, and played a huge part in helping us close on a wonderful home.We couldn’t be happier with our experience with Veterans United. Between Joseph’s team and Jane’s team, we felt supported, valued, and taken care of every step of the way. I would absolutely recommend Veterans United, Joseph Sepulveda, and Jane Vallarta to anyone looking to purchase a home. Thank you all for helping make this milestone such a positive experience for our family!
So quick and communication during the whole time was top notch.
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Would have just liked more help when it came to utilities. I saw the to-do list for those way after I needed them.
They helped us every way possible. We appreciate their efforts very much.
Super professional and always available to give guidance and assistance. If you cant reach your party and leave a message they will call you back guaranteed
All I have to say is the under writers should really look at the info they have been given before requesting for the same info again prolonging the buying process.


