Did not have any issues working with Veterans United, it was very nice having a local office available for face to face conversation.
Jake was professional and I was comfortable with him. He made the process understandable with timely facts and information. He provide statements with complicated information which was explained clearly. I was informed at every stage of the loan process. The loan went smoothly. I gave a 10 which I hardly ever do because I always find fault. NO fault.
I want to give a very special thanks to my loan team, Jake and Natascha!From the very beginning, Jake always came across as someone who was honest, trustworthy, and genuinely committed to helping us. He was always willing to make time to answer my questions and explain things along the way. As a first-time homebuyer, there was so much I didn’t understand about the process, but Jake took the time to break everything down in a way that was easy for me to understand. His patience, knowledge, and guidance gave me confidence throughout the entire process.Natascha was equally amazing and was always there to make sure we stayed on track for closing. She went above and beyond to find solutions and help process documents that were challenging for us to obtain. Thank you, Natascha, for your patience, persistence, and dedication in helping us get across the finish line!I truly cannot say enough about these two incredible professionals. Jake and Natascha played such an important role in helping us achieve one of my proudest moments—becoming a homeowner.Thank you, Jake and Natascha, for everything you did for us. We are incredibly grateful to have had you both on our team!
The entire staff is amazing my entire process was seemless and stress free
The team I worked with communicated very effectively and efficiently, they explained every option available to me. As a first time home buyer I couldn’t have asked for a better experience.
We have used VU several times to purchase and/or refinance our houses. Jason has always been so helpful and patient with our questions and concerns. VU is a top-notch company and always shows concern and care in their assistance and performance their duties. We have, and will continue to recommend, VU to our friends and family!
Ben and his team were absolutely stellar! The process was so easy and smooth. It was our first home buying experience, and Ben and his team were so helpful that it took so much stress out of an already stressful process. Highly highly recommended!!
I would not recommend Veterans United to support Veterans with a home loan. The underwriter took the longest and I do have regrets going through Veterans United who was recommended to me from another Veteran.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Very kind, patient, and helpful. Will recommend you to other veterans. 100 percent satisfied.
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They did an outstanding job.Danny and Adriana were very great to work with. They helped me with everything I needed to complete the closing of my house and answer every question that I had.
Veteran’s United paved the way for our growing family to finally find and support our home!
I had a good experience with VU had a rough real estate agent and first but switched me over to Sidney and it was smooth sailing. Great agent that took care of just about everything.
