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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
40,601 reviews
543 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 40,601 reviews from Texas

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5 out of 5 Stars

I want to give a very special thanks to my loan team, Jake and Natascha!From the very beginning, Jake always came across as someone who was honest, trustworthy, and genuinely committed to helping us. He was always willing to make time to answer my questions and explain things along the way. As a first-time homebuyer, there was so much I didn’t understand about the process, but Jake took the time to break everything down in a way that was easy for me to understand. His patience, knowledge, and guidance gave me confidence throughout the entire process.Natascha was equally amazing and was always there to make sure we stayed on track for closing. She went above and beyond to find solutions and help process documents that were challenging for us to obtain. Thank you, Natascha, for your patience, persistence, and dedication in helping us get across the finish line!I truly cannot say enough about these two incredible professionals. Jake and Natascha played such an important role in helping us achieve one of my proudest moments—becoming a homeowner.Thank you, Jake and Natascha, for everything you did for us. We are incredibly grateful to have had you both on our team!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars

The team I worked with communicated very effectively and efficiently, they explained every option available to me. As a first time home buyer I couldn’t have asked for a better experience.

headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

We have used VU several times to purchase and/or refinance our houses. Jason has always been so helpful and patient with our questions and concerns. VU is a top-notch company and always shows concern and care in their assistance and performance their duties. We have, and will continue to recommend, VU to our friends and family!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Ben and his team were absolutely stellar! The process was so easy and smooth. It was our first home buying experience, and Ben and his team were so helpful that it took so much stress out of an already stressful process. Highly highly recommended!!

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

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0.5 out of 5 Stars

I would not recommend Veterans United to support Veterans with a home loan. The underwriter took the longest and I do have regrets going through Veterans United who was recommended to me from another Veteran.

headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

5 out of 5 Stars

Very kind, patient, and helpful. Will recommend you to other veterans. 100 percent satisfied.

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

They did an outstanding job.Danny and Adriana were very great to work with. They helped me with everything I needed to complete the closing of my house and answer every question that I had.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

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4.5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

4 out of 5 Stars

I had a good experience with VU had a rough real estate agent and first but switched me over to Sidney and it was smooth sailing. Great agent that took care of just about everything.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars

Outstanding service

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars

Definitely would recommend Veterans United! The team (Joseph Sepulveda, Mikela Olivo, Kim Hurtado and Alyssa Aylor) did an excellent job at guiding me through my first home buying experience! Do yourself a favor and go with the VU fam 💯

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

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