Amy McCauly was not asked about in this review for some reason, but she was next in line right after Charlie. Going above and beyond, getting what needed to be done, done. Great people, turned my negative experience into not so negative.
My home buying process with Veterans United was excellent. I wanted to find a company I could trust with this process and Joseph and his team delivered on every level.
My experience with this group is one of the best things to happen to me in a long while!!
This is my 4th lender and this experience has been the worse. As a military lender I would expect VU to be a lot more on top of things and professional. The whole process was chaos and very stressful. A lot was done wrong and I was told “sorry” more than 6 times. They also told me congratulations 3 times for final closing but needed more documents or needed me to resend something. Once everything was finally done with and closed then 2 weeks later kept receiving letters from another lender stating they are now my lender. I ignored it since there is so much scamming going on then almost a month later I called them I received a call from them (PENNYMAC) stating they’re now my lender. I didn’t get a call from VU almost a month after the transition since I wanted to see how long it would take for them to let me know. Once I got that call it wasn’t to tell me about the switch but to send the first payment. The chaos continues but what I’ve already experienced from PENNYMAC already is that won’t happen. Best service I got out of VU was the gift they give when closed
Veterans United was fast, efficient, and professional service. They are the best.
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
Amy was great as well
meow :)
The Veterans United team was fantastic. They were easy to work with and secured us a great deal. I would recommend them to anyone.
Would like to make overall reciew in 2 weeks
About 5 months ago I embarked on the exciting journey of purchasing my first home, and I am incredibly grateful to have had the support of Veterans United Home Loans. From the initial consultation to the moment I received the keys to my new home, the team at Veterans United demonstrated unparalleled professionalism, expertise, and dedication to making my dream of homeownership a reality. As a first-time homebuyer, I had many questions and uncertainties, but my loan officer and their team patiently guided me through the entire process, offering clear explanations and valuable insights along the way. The convenience and efficiency of Veterans United online tools further enhanced my experience. From uploading documents to tracking progress, their digital platform made managing the paperwork and logistics of buying a home a breeze, saving me valuable time and effort. I am now the proud owner of my first home. I cannot recommend them highly enough to anyone in search of a trustworthy and supportive partner on their homeownership journey. 10/10 highly recommend 🙏🏼
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
Great, awesome experience, this is my second time buying a house with veteran United and I can express how much i appreciate have such great team working with me! Just outstanding, definitely coming back to veteran united for my next house in the future 🙌🏽🙌🏽
Veterans United Home Loans was recommended to me and now I know why! Alec Garbs and Veterans United Home Loans exceeded my expectations! I thought this process would be very tedious, unorganized and aggressive. However, Alec was thoughtful, considerate, patient, knowledgeable and affable! His timeliness and attentiveness was the reason for my seamless process. Alec was everything I needed and more and was the key player in my successful and timely closing date.
The application is an online process and the personal at Veterans United will do their professional best to approve you and get you into your future home. Apply ! Apply! Apply.
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The whole group was amazing... I've heard nothing but bad times about using the VA home loan and I was nervous at first but then talking to everyone and them helping us get stuff completed was awesome
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
k
Such an amazing experience! Bobby and the whole team were very knowledgeable and took the time to answer any and all questions. They walked us through every step and made sure we were at ease! Highly recommend Veterans United, Bobby and the whole team!
