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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
40,064 reviews
747 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 40,064 reviews from Texas

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5 out of 5 Stars

The entire team was compassionate, understanding, assisted in many aspects to help me achieve. Linked me to a phenomenal realtor and with all hands on deck we got the job done. I truly appreciate your service, the representative, and the love and effort the company value holds as well as making my dream come true. I truly appreciate everything! May God bless, each and everyone that played a major role in my new beginning. Thank you Wade, Jordan, Kelly and Ashley! The best A Team ever!

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Everyone throughout the process was very informative, patient with questions, and helpful. Made my first home purchase smooth.

headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

My wife and I are both veterans buying our first home. She was an MI officer and I was an Infantry Officer. We had so many questions and Danny and his team answered every question we had. We compared their rates to three other lenders. They were very friendly, honest, and very professional in each step of the way. As a professor, I tell my students that I do not give grades and that I am a hard but fair grader. I record the grade my students earn. So how did Danny and his team do? Danny and his team earned a solid A+. They found every possible way to save us money. We are very happy with their work and will go back to them next time we buy a home. We give you a sincere thank you. Keep up the great work!

headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4.5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4.5 out of 5 Stars

This was the best home buying experience I've ever had my team I had was amazing and keep me posted on everything I felt like I didn't have to do anything because of how easy it was to do all the paperwork Mike and his team are amazing thank you for all you did for my family and I

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Our entire team including Tyler, Nick and Jerrod were absolutely wonderful . . . Provided all the information we needed, answered our many (and sometimes silly) questions and were so patient with our technical challenges, maintained contact with us throughout the process. We couldn't have asked for more and always felt they had our best interest in mind.

headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars

Nothing more to say.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

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5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

4.5 out of 5 Stars

Great people, great service and made everything easy for my wife and I.
I didn’t give it a ten because unless you’re a divine being you’re getting a 9.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

Amazing experience

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

Steph Buckridge and her team are amazing! This is the third home we’ve bought using Veterans United and Steph has always been excellent. She’s so smart and knows everything for every situation that may arise. We appreciate her so much!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

Fast, thorough, always available to answer questions. Would recommend highly

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

4.5 out of 5 Stars

I was fully supported in my buying process.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Helpful all the way through the process

headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

5 out of 5 Stars

The entire team was wonderful and went out of their way to work with us, even when issues developed on our side. We appreciate the work they put in for us!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

every question I had was answered promptly and accurately. At no point did i feel rushed or made to feel pressured. great company.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

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Experience first-hand why 374,458 homeowners give us a perfect score!

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5 out of 5 Stars

Ashlyn was excellent through the entire process. She took the time to explain everything to us and was always available for questions.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

The entire team was wonderful. We can’t thank them enough. The home buying process is crazy, but they made it so much easier. Ty, Natascha and Max were amazing. We know there were a ton of others working behind the scenes too!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

VU made the home buying process a dream!! With it being our first home purchase, we were nervous, but it was the BEST & EASIEST experience!! Ben & his team were quick to answer every single question I had, they were very responsive, and I never felt alone during the whole process. I would recommend (and have!!) any veteran wanting to use the VA loan to call Veterans United & work with Ben!! Hands down the best. We are so happy to be in our first home & it couldn’t have been a smoother process. Thank you Ben & thank you Veterans United!!

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

Evan, Amanda, and the team were excellent. They were so responsive. They listened to my worries and my concerns and my happy times throughout this buying process. They are basically counselors! LOL They worked overtime and got us closed early! Thank yall again!

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

4 out of 5 Stars

I would have liked to know the time constraints around closing and the final inspection before hand so I could have schedule around those days in advance if possible.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Only thing was told at closing that money owed to us would be in the bank that day! But it’s not in my account yet!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

0.5 out of 5 Stars

This was the worst homebuying experience I have ever had. Jason Crone single handedly cost me an unexpected $10k in closing costs because he failed to heed my questions regarding appraisal. It took me going to the CEO just to close on time. Which, by the way, they waited 48 hrs before we closed and told us we needed an additional $10k because of ltv. Do business with anyone but this company. If the word FUBAR and SNAFU sound familiar, its what this company bases their principles upon. Even the director of client relations was of no help. Run far away from this dumpster fire

Response from Veterans United

Hi Jeremy,

I'm sorry to hear how frustrating and disappointing your homebuying experience was. I understand how upsetting it can be to encounter unexpected changes and added stress so close to closing, especially after working toward such an important milestone. It's clear this experience fell far short of your expectations.

I'd like the opportunity to learn more about your concerns and review your experience with you directly. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.

Sincerely,
Claire S., Client Relations Manager

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