Mason was excellent and was great and made the process easy.
The entire staff is amazing my entire process was seemless and stress free
This team is amazing! They’re very flexible, timely, reliable, and responsive. I would definitely work with them again.
This was our first home buying experience. Our assigned team were amazing! Shane was always available for our many questions and concerns. He made us feel each concern was valid and took the time to make ensure we got the answers and explanations we needed. I hope everyone gets a person like him to work with. I am not sure if they make them like Shane L. though! Mark M. was great also! He made sure all the i’s were dotted and t’s were crossed so everything went smoothly without any issues. Great team and a great experience for what often is a stressful time! Highly,
Highly recommend Veterans United. Now my checklist is finally complete!! 🙂
Kenzie was so helpful and knowledgeable throughout this whole process with my endless questions. I am so appreciative of her support! She made this the easiest home buying process I’ve ever experienced. Her team was also very helpful and knowledgeable, y’all have a great team over there, and I will be returning to Veterans United once I’m ready for my next home
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Andrew Beckett and his team have been a wonderful experience, not only during my most recent closing, but also dating back to February 2016, when I closed on my very first home. Having the opportunity to work with Andrew and his team again years later speaks volumes about the level of trust and confidence I have in them. From beginning to end, Andrew and his team demonstrated professionalism, knowledge, patience, and excellent communication. The home-buying and closing process can sometimes be stressful and overwhelming, but they worked diligently to make the process as smooth and comfortable as possible. Whenever I had questions or needed clarification, they were responsive, helpful, and willing to take the time to make sure I understood everything.
Feels like I avoided a lot of the stress first time home buyers have because my team did so much work for me.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Maintained contact most of the time. Very prompt in processing your initial loan qualification criteria. very professional at all times. Always cheerful when I contacted the company directly. Highly recommend!
Great team
I can’t say enough good things about the whole team that helped me here!!!
This was an overall good experience. Bumpy start as my original Loan Officer was not familiar with Texas Loans and the Veterans United Loan Board (VLB) and the reduced rate, especially for Disabled Veterans, but once the Loan was reassigned to a Texas Veterans familiar with the VLB, things moved very fast.
I suggest that you make the permission to live out post from the commander be the first requirement.
Veteran’s United paved the way for our growing family to finally find and support our home!
Great experience, stuck with me for 3 years helping all the way! Great them work!
Me team was great!!!! Everything from paperwork to talking on the phone for reassurance!!!
My house is not functional all the wiring is loud all the water drainage electrical problems all my trees are broken a plane flys over my head daily hundreds of birds in my yard a tornado type wind shaking house daily
Highly disturbing
I told my real estate agent Yadi oliveras also sent pictures to her and the builder they stopped communicating
The neighbors next door have a loud dog they make noises their company is cartel members it’s hell living here it’s only been a week
Response from Veterans United
Hi Charlene,
I’m sorry to hear how difficult your first week in your new home has been. Dealing with concerns about the electrical system, drainage, and other conditions so soon after moving in would be incredibly frustrating, especially when you feel you haven’t been able to get the answers you need.
The VA appraisal evaluates the home’s value and certain readily observable property conditions, but it isn’t a substitute for a comprehensive home inspection and may not identify every issue. While Veterans United doesn’t control the condition of the property, I’d like to better understand your experience and help point you toward the appropriate resources. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
