Michelle Westbrook was absolutely incredible throughout my parents' home-buying journey. What should have been a straightforward process turned into a challenging six-month experience filled with unexpected hurdles, delays, and obstacles. Through it all, Michelle remained patient, professional, responsive, and encouraging.
She consistently kept everyone informed, answered questions promptly, and worked tirelessly to help move the process forward. Her knowledge, dedication, and commitment never wavered, even when things became complicated.
Thanks to Michelle's perseverance and expertise, my parents were finally able to purchase their home. We are so grateful for everything she did and highly recommend her to anyone looking for a mortgage lender who truly cares about her clients and goes the extra mile to help them achieve their goals.
5/5 Stars — Highly Recommended.
Just amazing how professional and knowledgeable this people are, I will always be grateful for their help and the dedication they displayed throughout the whole loand approving process.
Nice doing business with!
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Colin and his team are so awesome, super informative throughout the whole process and supportive. The team was super accessible and friendly. I would absolutely recommend veterans united.
It was an overall great experience with the exception of the confusion around the land we own. We have two separate lots for which one has a loan and the other is owned wholly by us. There was repeated confusion between the lots with the wrong lot being referenced for the loan. The confusion continued even after we provided documentation that firmly outlined the differences. Up until the very last day before we closed, our last set of documents that we had to e-sign still referenced the wrong lot number. I had to reject signing and wait for it to get corrected.
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The who experience was great. Any questions I had were answered quickly. I never had to wait long before getting a response from my calls or emails.
Fast easy process, great communication, friendly, and fast.
Veteran’s United paved the way for our growing family to finally find and support our home!
Michelle and her team were truly awesome. This was a great experience to be stress free in buying a new home. I will definitely recommend, or use them in the near future.
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Always on top of it. You can try other lenders, but nobody offers the transparency and protection that these guys do. Straight forward, high communicative and will help you get the best deal without any pressuring to make a decision. 10/10.
Aaron and Eric were great to work with. They made the process easy and painless. They were both always just a phone call away. I’d recommend them to anyone
Ryan was great and responsive. When I had questions, he would not only provide answers, but he would also reach out and talk to me to see how I was doing with everything and if I needed anything. I will definitely recommend my friends and family to work with Ryan when they are looking for a new home loan.
Joseph Sepulveda and the supporting team were very corteous, proactive, and exeeded all expectations by a long shot. It is refreshing to see such an important process as buyingva home treated with all the professionalism and enthusiasm displayed by team VU. The app was an invaluable tool to map out the process, maintain situational awareness, and submit deliverables anytime anyplace. Thank you very much, Veterans United. Team San Antonio is representing you amazingly well.
This company was honestly extremely good at fighting for my business and made it very easy to side with them compared to other companies. Mr. Aaron has been fighting for my business since my time getting out the army when I thought I wanted a house and then backed out two times and when we finally wanted to make the decision, Aaron was fully prepared and the fastest at responding to email, questions, and anything I needed help with. He was true to about the entire process, and I would actually do business with him again by far one of the most professional loan officer I’ve ever worked with and I can’t wait to do business again with him in the future. Let it be known. He was very quick to beat other people’s rates and actually offered me better rates to start off.
Other companies cannot compete with this manWhen someone else tried to beat his rate this man said “Who decided that” and swept it away with a better rate -joke
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
Aaron Esterle and his team are awesome
Our home buying experience was outstanding. Although we encountered stressful moments, Kenny's professional advice and clear instructions helped us navigate the process. If the need arises, we would certainly seek Kenny's assistance again. We appreciate having had him as a valuable member of our buying team.
