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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
39,833 reviews
845 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 39,833 reviews from Texas

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5 out of 5 Stars

Once again the Veterans United team came through. had a couple of communication challenges; however we got our joint heads together and figured out what was the best way to proceed. Great team to work with and kept us on top of each item , and answered any questions we had to make the total process easy and understandable. Thanks again. We are excited to be in our new home.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Everybody involved went above and beyond to create the best possible first home buying experience. Their commitment to service really shined during the end of the process when negotiations with the seller became rocky. I would definitely recommend any veterans looking to buy a home to use VeteransUnited.

headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars

It was smooth and awesome working with Ryan, Adam, and Derick throughout this whole process. My wife and I had an incredible experience and would definitely go through this team again down the road!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Just want to say thank you to everyone who made it possible for me to purchase my first home! Yall are great!

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

Veterans United helped me out tremendously. I recommend them to my family and friends.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

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5 out of 5 Stars

Blake, Lynn, and Aaron did an amazing job throughout the entire process. Without hesitation, highly recommend.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

The team was amazing! Everyone was responsive and I really felt taken care of.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Fantastic work. Timely and answered all of my random questions at anytime.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

I can’t thank my team enough for all of their guidance and support throughout my entire home buying process. Horace and Shelbi were simply amazing people to work with. Thank you so much Veterans United.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

The frequency of communication and answering all of my questions was truly OUTSTANDING

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Joseph and his team were amazing!! Very responsive they kept me updated the entire way thru. I'd definitely refer Joseph to anyone looking to buy a home.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

Ryan is the best to work with. His entire team makes the process seamless and stress-free. We have been VU customers for over 13 years and always stick with the same loan officer. We highly recommend Amanda D. in Tennessee and Ryan Bray in Texas! The best in the business.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

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Experience first-hand why 372,184 homeowners give us a perfect score!

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5 out of 5 Stars

What a tremendous experience from start to finish. The whole process was so daunting that we had put it off for a number of years but Veterans United really did all the heavy lifting. Our only regret is that we didn't call them sooner.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

Wow! Veterans of United was a god send to us. Everyone worked together as a team, and the customer service was excellent and their here to help you every step of the way. You can put your trust in them and I would differently recommend my family and friends. So don’t hesitate to call Veterans of United.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

3.5 out of 5 Stars

Chris and his team did a fantastic job overcoming hurdles and with his help i will recommend and work with you guys again thank you

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

Michelle Westbrook was absolutely incredible throughout my parents' home-buying journey. What should have been a straightforward process turned into a challenging six-month experience filled with unexpected hurdles, delays, and obstacles. Through it all, Michelle remained patient, professional, responsive, and encouraging.
She consistently kept everyone informed, answered questions promptly, and worked tirelessly to help move the process forward. Her knowledge, dedication, and commitment never wavered, even when things became complicated.
Thanks to Michelle's perseverance and expertise, my parents were finally able to purchase their home. We are so grateful for everything she did and highly recommend her to anyone looking for a mortgage lender who truly cares about her clients and goes the extra mile to help them achieve their goals.
5/5 Stars — Highly Recommended.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Just amazing how professional and knowledgeable this people are, I will always be grateful for their help and the dedication they displayed throughout the whole loand approving process.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

Nice doing business with!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

4.5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

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