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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
40,036 reviews
614 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 40,036 reviews from Texas

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5 out of 5 Stars

My loan officer and his assistant were incredible together. I could not have had anyone better.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Kris answers his phone.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Tyler and his entire team have been more than awesome! I would recommend them over and over again. Thank you for all you have done for us!!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

The team that represented me and assured me with getting this home was A one. This was my first home buying experience, but they made it seamless and one that I would do again if I could work with good folks like them again

headshot image of Scott Montgomery

Loan Officer: Scott Montgomery

NMLS# 2794827

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

I worked with Marie Houchen and Evan Weaver, and they were great—always professional and quick to reply. They stayed in touch with my realtor, who also spoke highly of them.The dashboard helped me keep track of everything and let me know right away when I needed to act or send paperwork. I signed all the documents online with DocuSign from my home computer. The only time we met anyone in person was to sign the closing papers at the title company, which took about 30 minutes.This is the fourth house I’ve bought in 25 years, and it’s never been this easy. VA United made one of the most stressful things you can do, besides boot camp, feel simple. I highly recommend VA United to any veterans looking to buy a home.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

Excellent sevice, very responsive, and answered all my questions in a timely manner.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

I like how everyone was patient understanding and communicated very well

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

0.5 out of 5 Stars

This was the worst homebuying experience I have ever had. Jason Crone single handedly cost me an unexpected $10k in closing costs because he failed to heed my questions regarding appraisal. It took me going to the CEO just to close on time. Which, by the way, they waited 48 hrs before we closed and told us we needed an additional $10k because of ltv. Do business with anyone but this company. If the word FUBAR and SNAFU sound familiar, its what this company bases their principles upon. Even the director of client relations was of no help. Run far away from this dumpster fire

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

Great communication and support from the team.

headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

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5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Mike Wilson and Stephanie Sanders both went above and beyond the call of duty to get us in our home and secure funding. They were there every step of the way. They get a 10 star review from us. Our realtor experience was a nightmare and Mike even helped me get answers I was having trouble getting from the other side . It was a great experience with veterans united, can't thank you enough.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

The whole Veterans United Team were extraordinary! Huge shoutout to Jospeh and Alyssa for making the whole process stress free. Great communication on their end, I always was up to date on everything that was going on! Thank you again Jospeh for all your help! And for putting us in contact with an exceptional real estate agent in Lisa. Thanks again to you Alyssa for all your hard work, I enjoyed working with you! It was an honor to have you as our Loan Officer, Joesph. Thanks!

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

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Experience first-hand why 374,132 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

Miguel Rosinski made the entire process easy and stress free. He was super patient with us - working with us for over a year as Jana and I navigated the housing market. He and his team provided multiple potential loan scenarios, yet I never felt pressured. At the end of the day I didn’t even shop for better rates as I knew Miguel was my guy due to his excellent customer service and communication.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

They were always there to answer all my questions. Very professional and understanding. Everyone was so kind and made me feel that they cared . I was not just treated as a customer.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

I would describe Brandon Brown as one the best people I have meet. Always available when I had a question . This was my first time buying a home, but it could not have been easier.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

The Veterans United team was amazing. Very patience and hard working on getting us where we needed to be on closing day. Very impressed!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

The entire team was great! But the lead loan officer, Aaron Guinn was magnificent! He handled us with such care, knowledge, patience, great follow-up and made himsdlf available at all times and any time of day! Love you and your sidekick, Rachel, for your speedy and efficient close!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars

Miguel and Keagan we’re excellent. They followed up on all matters and responded promptly. When they needed to research an answer, they did their due diligence in getting the information that was required and providing it back to us. We had a great experience.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

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