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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
38,868 reviews
811 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 38,868 reviews from Texas

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5 out of 5 Stars

Thank you all for working with me to make this home purchase possible. Everything went great, and the help, and guide though were excellent.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4 out of 5 Stars
headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

5 out of 5 Stars
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

4.5 out of 5 Stars

Shawn was on the ball, when i needed him he was there

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Working with the entire team was amazing. Everything was straight forward and easy to do.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars

Working with Veterans United made this entire experience exceptional from beginning to end. Having someone dedicated to guiding me through every step took so much stress off my shoulders and turned what could have been overwhelming into something smooth and even enjoyable. They handled everything—from coordinating procedures and answering my countless questions to managing the details behind the scenes. They were always available, incredibly knowledgeable, and truly invested in helping me find the right home, not just any home..

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

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5 out of 5 Stars

Nick and company did a great job helping us with this purchase.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

amazing experience buying my first home!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars

I cannot thank Alex enough for his support in helping me get into my new home. He was so much more than just a loan officer; he was a true advocate for me every step of the way. When things got complicated, Alex had the expertise and patience to get it done. I felt like I was his only client. I am forever grateful for his hard work and commitment!"

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

Already did recommend, and they are in the house hunting process

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Ryan K, Caitlin, and the team at Veterans United are top notch. No wonder they are the industry leaders. Their team is caring, helpful, compassionate, responsive, and knowledgably. We got them to help us with a home loan back in 2022, and coming back to them again was a no brainer. This was easily the best homebuying experience we have had, thanks in large part to their professionalism and customer service. I don't expect to buy another house, but if I ever do, I wouldn't dare go to anyone else. I am happy to recommend them to any one I know.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

4.5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

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Experience first-hand why 363,757 homeowners give us a perfect score!

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5 out of 5 Stars

From the moment we spoke to Veterans United until the time we placed our new keys in the lock, everything went smoothly and on military time-punctual, smooth processes and no unnecessary steps. The team was friendly, professional, timely, accurate and worked hard for our new home dream. This is our second time with VU and if we purchased another home in the future, we’d most definitely use them again. And we received the most thoughtful gift for our new home out of the blue after closing with a sweet note from our assigned team. They provide a wonderful service to those who serve, and we are grateful for their attentiveness and expertise.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Outstanding customer service! The webpages are easy to navigate and no question went unanswered for more than 24 hours...most often questions were answered within 2 hours!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

4.5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars

Jordan my loan officer did an outstanding job, so did Sara, they helped guide me through the process and make it on time for closing. My real estate agent had experience with her job and was outstanding. I couldn't have asked for a better team

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

4 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars

Bryan and the team he worked with was awesome! From the first interaction until even after closing he has always answered my calls and questions and responded promptly to any emails I sent him. I appreciate how quickly they moved the process along for me (updates on each step)! Bryan wasn’t just about making a sale he shared information about his family and often asked how my family was doing. I still can’t believe I started the application and closed in 38 days with an AMAZING rate! God is good! I would definitely recommend Veterans United to family members!
PS. Thank you for the welcome home gift that showed up in the mail!

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

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