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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
40,458 reviews
629 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 40,458 reviews from Texas

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5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Will, Jackson, and the rest of my loan team was outstanding. Their Commitment and Communication was A+++. I highly recommend Veterans United to not only Veterans but to anyone interested in becoming a new homeowner.

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars

Miguel and Alyssa were great to work with! They were very accommodating of our busy schedules and went above and beyond to make themselves available to chat when we had specific questions or concerns. They made our experience pleasant instead of nerve-wracking.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

My loan team of Tyson and Bria was outstanding. They made the home buying process a smooth and enjoyable process. They kept me abreast of all steps during the decision process and were always available for questions myself or wife made have had.The service and professionalism provided by both was Class A .My wife and I truly thank you both for being a great asset during this experience!.I will definitely recommend Veterans United based on the service provided by my loan team.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

3.5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

I'm so glad I took the opportunity when Mary and her team began to explain everything.. It still feels surreal, but I have bought the house I wanted for.. they met every one of my needs and answered all my questions.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

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5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars

Everyone was over-the-top friendly, diplomatic, and professional. They went above and beyond to ensure that the loan went through and that ultimately I would be able to close on the home I wanted. I can not give enough thanks to everyone who had a part. And Adam was very understanding at a time when I thought about looking at NFCU for the loan. When it didn't work out with NFCU, Adam and the team welcomed me back with open arms, and that's what truly sold me. So I want to make sure that instances like these are well noted and shared. Thanks everyone! I'm only doing 9 because I'm a big believer that there is always room for improvement everywhere, so just look at it as being a very close to perfect 10.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Kollin and Hope made our home buying process as smooth as they possibly could. We had some... unexpected hiccups and they went truly above and beyond in getting us from pre-approved to finally closing. 10 out of 5 stars!!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Everything moved fast and the process felt fresh and smooth from start to finish. Mike and Nico were great and really helped keep things on track. We went from contract to closing in only 9 days and I’m extremely happy with how it all turned out. Very satisfied with the results and would definitely recommend Veterans United.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

From start to finish, Andrew, Tanner, and Michel made the home buying process smooth, clear, and genuinely enjoyable for my wife and me. Communication was outstanding! We were never left wondering where things stood, and every question we had was answered quickly and thoroughly. They anticipated issues before they became problems and kept us informed at every step.We can't recommend this team highly enough. If you're a veteran looking for a lender who will actually take care of you, look no further.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

I couldn’t be happier with what Matt E. And Deanna W did for us. Amazing team we were blessed to have then as our loan officers. Thank you so much Matt and Deanna.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

5 stars service, 14 days from contract to close, and they paid ME at the table.As a veteran buying a 1970 estate-sale home with a repair amendment and a tight closing date, I expected complications. Tommy Heller and Shannon Brown delivered the cleanest transaction I could have asked for: application to conditional approval in 2 days, clear to close in 9, and we closed a full week EARLY 14 days total on a VA purchase.What stood out:
• Transparent pricing. When I asked about lender credits, Tommy sent the full rate ladder with the credit at each tier so I could choose for myself. I locked 6.5% with a $2,161 credit, my decision made with real numbers in front of me.
• Everything in writing. I asked for text/email over calls and they honored it completely. Every rate, fee, and timeline answer is documented in my inbox.
• They put skin in the game. When I flagged that my rate lock expired on closing day, Tommy quantified the extension cost to the dollar ($49.40/day) and offered in writing to cover several days himself if it came to that. It never did because they closed me early instead.
• VA expertise that showed. Funding fee exemption handled right the first time, my 100% P&T property tax exemption correctly reflected as $0 escrow, and a negative cash to close they literally paid me $384 to take my keys.One tip for fellow veterans: ask for the full pricing grid with lender credits at each rate early in the process, once I asked, Tommy delivered completely and it transformed my cash to close.
Tommy and Shannon ran this file like professionals who close VA loans all day, because they do. Ask for them by name.Enrique D., San Antonio, TX Advanced Datacenter Technician, U.S. Army 1st Cav veteran.

headshot image of Tommy Heller

Loan Officer Team Lead: Tommy Heller

NMLS# 2053002

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5 out of 5 Stars
headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

4.5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Their team made this process unbelievable smooth. The great process and teamwork helped us through every step of the way.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

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