Veterans united is awesome. They help you out with every step. My realestate agent loves to work with them. This is my second home and a refinance with them. I won't work with another company. Every last person has been great with me. They make calls for you if you can't do it. They will help you get the correct utility companies.
So far, the only complaints I have are the extra fees (which are an unfortunate consequence of dealing with any lending institution) and not being adequately informed of the procedures for filing a claim on the warranty I purchased with my home.My HVAC system went out within a few months of purchasing my house. Because I didn't know the correct process for filing a claim, I was refused the warranty coverage I paid for. It cost me an extra $11,000.
Friendly, great personalities to work with. They were forgiving and patient with my forgetfulness. Kept in contact with me through the entire process. The app was easy to work with, to get things accomplished.
The process was made easy and painless
Amazing experience, they helped every step of the way made things very easy to understand and answered questions quickly.
Matt, Jake, and the team were phenomenal! I was deciding between three different lenders and Veterans United was the most responsive, and stayed on task to get us funded in time for closing. I will be using Veterans United in the future, this was my first time and the best experience!
This is the second time we have used Veterans United and their service is impeccable. I want to call out Justin our Loan Coordinator. His service and communication to real estate agents and title company streamlined the process and we actually closed a week earlier. Justin was phenomenal.
Kyle and Megan worked as a team to make my homebuying experience so much easier than I expected. I'll definitely recommend them personally to veterans I know who are looking to buy a house.
Amazing experience! Seamless process all the way through.
Always a pleasure and easy experience
Phil Stroessner and his team were such an incredible help for us. We went from selling our house, right into buying, and with complications along the way, Phil was always there to answer any questions we had! He answered promptly and gave us transparency and honesty you don’t get with many lenders.
Throughout the process, even when we had to change direction on the type of loan we needed, we were still able to maintain the same closing date. Believe me, this wasn’t an easy task, but Phil and his team were absolutely amazing in getting things expedited. We maintained the same closing date, and bought our dream home!
I am so grateful that we chose Veterans United to handle our complicated situation. They handled it with the utmost professionalism. Even after we closed they sent us a cute housewarming gift, which was so kind. It was a nice surprise!
I would highly recommend them to anyone needing a home loan. They were incredible the entire time.
I appreciate Robs professionalism, and help. Always there when I needed him, every step of the way.
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Great service for me as a first-time Home Buyer - the real estate agent they connected me with was incredible!
As a 68 year old Vet having never using my VA loan benefits before, I was a bit skeptical on what to expect...sure glad Bobby Moss answered the phone when I called in. He made the whole experience worry free & walked us through everything. Bobby & his assistant, Jennica, are true professionals & have the perfect personality & temperament to be working with our Veterans...CONGRATS to team Moss/Gomez!!!
Everyone there is so amazing and always their to support and answer questions! Extremely smooth process!!
