This is my third home buying with Veteran's United. It took less than thirty days to close. VU was there every step of the way. I might have gotten a slightly less rate form some other lenders, but I just wanted the process to be done I've relied heavily on their knowledge for VA Loans process. Literally, 30 days from putting an offer in to move it date. VU was there every step of the way... even when I was a bit frustrated with the process. I would give Veteran's United 5 out of 5 Stars.
Friendly, great personalities to work with. They were forgiving and patient with my forgetfulness. Kept in contact with me through the entire process. The app was easy to work with, to get things accomplished.
They were quick to answer my questions, kept me updated on how the process was going and made sure everything was taken care of.
Very great to work with , the team they put together for me was amazing
Joe Choi and his staff of David and Ashlyn were wonderful. I have used Joe for 4 different home loans, and he has impressed me each time. He is a large reason why I continue to come back to Veteran's United for my home loan needs. The underwriter however, was less than ideal. There were a number of unusual and unnecessary personal information requirements that were strung along over the course of 2 or 3 weeks as the loan was pending final approval. In addition, even after I had fulfilled all the requests for information from the underwriter, there was a lengthy and undue delay in final approval. I had to get personally involved on a number of occasions to push their office along in order to ensure that we met the contracted closing date. We did eventually get to the goal line, but only because of my prompting and prodding along the way.
Kyle and Megan worked as a team to make my homebuying experience so much easier than I expected. I'll definitely recommend them personally to veterans I know who are looking to buy a house.
I have lots of friends that are veterans and will be recommending you to them.
The entire team at Veterans United was outstanding to work with. They paid attention to my needs and provided a seamless experience from start to closing. I 100% recommend Veterans United to anyone!
My entire team was so helpful and a pleasure to work with. Truly, they went above and beyond to help me as a first time homebuyer through the process. Seth Wilmes and Melissa Logston quickly answered any and all questions regarding the loan and underwriting process. My home buying concierge, Tessa, also proactively reached out and provided so many resources to help with the moving process. And my realtor Tanya Harris and her business partner Lisa Ginter far exceeded my expectations. They helped me find a home in the locations I most wanted to live in and made buying a house as an out of state buyer feel like I was right there in person. As it will take me a few weeks to move in, they also assisted in adding a new lock to my door, providing a neighbor contact for monitoring, and are still helping watch over my property as I await to move. I know this is more than they were obligated to do and I am so thankful for them! I could write an essay about the experience, but mostly I just want to express how thankful and impressed I am and I would recommend this team to any veteran I know looking to buy a home in the future.
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Great team they were willing to put in the hard work to help veterans like me out with setting up with a home. Every step of the way they weee clear with communication and met my needs as not just a service member but a family man as well.
As a 68 year old Vet having never using my VA loan benefits before, I was a bit skeptical on what to expect...sure glad Bobby Moss answered the phone when I called in. He made the whole experience worry free & walked us through everything. Bobby & his assistant, Jennica, are true professionals & have the perfect personality & temperament to be working with our Veterans...CONGRATS to team Moss/Gomez!!!
Dj was amazing to work with. We never had to wait for answers as he was always available.
