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“Truly Remarkable Service”
Veterans United was honored to help U.S. Marine and paralympic athlete Omar Bermejo secure his new home. See more stories like Omar's at InsideVU→
95,170 Total Customer Reviews
97.7% Would Recommend VU to Friends and Family
4.7 out of 5 Average Satisfaction Rating
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Reviews Breakdown

5
81,054
4
11,116
3
1,694
2
751
1
555

Showing all 3,792 reviews from Virginia

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5 out of 5 Stars
Would Recommend

Durell was amazing even when we had a small obstacle pop up she got us through with style and grace of a true professional.

Loan Officer: Durell Cope

NMLS# 1085911

3 out of 5 Stars

There seemed to be a communication issue with the closing attorneys office

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Very good

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Wendy Pulliam and Samantha Lennox were just awesome!

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
Charles H

Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Allison and Shelbie were great at keepingvme informed ans explaining the processs. They went above and beyond any expectations.

Loan Officer: Allison Basnett

NMLS# 824203

2.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Jesse Kangas

NMLS# 1494266

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Binkley

NMLS# 1599602

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Devin McCall

NMLS# 1161640

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Molly and Jeremy were incredible the entire way, answering questions and always keeping great communication.

Loan Officer: Molly Parker

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

3.5 out of 5 Stars

The ease of submitting documents was absolutely amazing!! I would recommend VU for this feature. Overall it was a simple process. Communication was our pitfall as we were not able to make our original closing date and we were led to believe all was on schedule. I say prepare for the worst and hope for the best. Instead we were prepared for the best and left disappointed in the end. I would have like the communication to come to me vs. me having to inquire.

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
Joshua Sweet

Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend

Long process. Took a little longer than usual due to circumstances beyond Aaron's control. He and his assistant, Kayla Durnil were outstanding.

Loan Officer: Aaron Brooks

NMLS# 1003530

4 out of 5 Stars
Would Recommend

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Lance Hainen

NMLS# 910445

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

The process was easier than I expected it to be.

Loan Officer: Jennifer Deaver

NMLS# 1464178

5 out of 5 Stars
Would Recommend

Loan Officer: Don Neely

NMLS# 228094

5 out of 5 Stars
Would Recommend
  • Featured Review from
  • Virginia

Jason Brown was very professional and always had an answer to any question I had. Always got back to me in a timely manner. When issues arrised they were quick to notify me. Didnt take long for my loan to get approved.

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
Would Recommend

Alex Brown and her team we wonderfully accommodating and welcoming. The entire group was with us every step of the way and ALWAYS had time for any questions we had.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

4.5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

4 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

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See all 95,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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