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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,397

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
92,756
4
12,323
3
1,862
2
833
1
623

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Showing all 4,320 reviews from Virginia

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5 out of 5 Stars
Would Recommend

Everyone was extremely helpful and responsive. Great service and makes you feel like you know them personally!

Branch Manager: Aaron Giarrana

NMLS# 266225

1.5 out of 5 Stars

Loan Officer: Ashley Taylor

NMLS# 873804

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Deaver

NMLS# 1464178

5 out of 5 Stars
Would Recommend
Charles H

Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Very easy, fast, and to the point on what you need and what needs to be done for your loan

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Very straight and to the point. No messing and around to get the job done right the first time.

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Zach and his team was exceptional. So helpful, I can’t say enough

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend
Joshua Sweet

Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
Photo submission from Jonathan W.

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

The entire team was great during the entire process and extremely patient as they waited on us to get all the required paperwork to begin it.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Great service and they matched a lower rate I found without a hassle.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Brandon crites was awesome

Loan Officer: Brandon Crites

NMLS# 873136

4.5 out of 5 Stars
Would Recommend

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Very user friendly and able to listen to the needs of the veteran

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Great job

Loan Officer: Kyle Gardner

NMLS# 1203784

3 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Although there are credit unions out there with lower interest rates than that of VU, Matt Colgin's exceptional customer service bought my confidence which is why I decided to pursue VU as my lender.

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
  • Featured Review from
  • Virginia

Jason Brown was very professional and always had an answer to any question I had. Always got back to me in a timely manner. When issues arrised they were quick to notify me. Didnt take long for my loan to get approved.

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
Would Recommend

I have never experience anything like what I experienced with working with Veterans United. The professionalism was above all level of customer service. Totally go getter don’t leave any stone unturned. I would recommend them to all my military friends and families. God have truly bless this staff. Thank you all. We love our home 💕💕

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Chris, Rick and Brittney is the best team I have ever worked with. This is my second home purchase with them. I would recommend them to anyone.

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

The time it took the team to answer my questions were immediate and professional.

Loan Officer: Tyler Harriman

NMLS# 1027267

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See all 108,397 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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