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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,530

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 20,054 reviews from Virginia

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5 out of 5 Stars
Would Recommend

Mary and Jacob did an outstanding job with handling our 2nd purchase through VU.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

They were very professional and friendly, great team!

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

If you aren’t using Veterans United, then what are you doing? This team was wonderful to work with!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

The team at Veterans United provided exceptional service during the entire process. I would highly recommend them to anyone wishing to purchase a home.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Aaron Guinn demonstrates the traits of an outstanding professional. This was my second time working with him. Aaron responded to all my questions and concerns in a timely manner to include returning my texts or calls outside his business hours. My partnership with Aaron made all the difference in securing the best possible loan option. I look forward to working with him in the future and will not hesitate to recommend him to my friends and family.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend

Very smooth professional process. Extremely happy!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

I closed on my loan with Veterans United on September 18th, and I can confidently say the experience was nothing short of outstanding. From the very beginning, the team made me feel supported, informed, and completely at ease throughout the entire process.A special shoutout to my loan officers, Toby Sullivan and Julie Cute these two are absolute rockstars. Their professionalism, responsiveness, and genuine care made all the difference. They were always available to answer questions, explain details clearly, and guide me through each step with patience and expertise.Veterans United truly lives up to its reputation. They understand the unique needs of veterans and go above and beyond to deliver exceptional service. I’m incredibly grateful for their dedication and would recommend them to anyone looking for a trustworthy, efficient, and compassionate loan company.Thank you, Veterans United, Toby, and Julie you made this milestone moment feel effortless and memorable!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Would Recommend
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
Would Recommend

Veterans United is one of the best organizations I have ever had the pleasure of utilizing. This is my second home purchase with VU, and as always, my team really showed up when it counted most.

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend

The whole process was stress free and they got me everything I needed even at a moments notice

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Katie Rose and her team were outstanding. They were courtesy, patient, informative and reachable by phone or email. They were advised great team to work with and get the job done.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
Photo submission from Reginald F.

We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

The process was so flawless and the customer service was exceptional!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

The loan process with Veterans United was seamless and refreshingly simple, much more transparent than I remembered from past experiences. I went in prepared to fight for every detail but instead found myself able to relax and kick my feet up.That said, the very ease of the process can make it easy to stay quiet when you should ask more questions. For future borrowers, I’d love to see regular touchpoints, even brief updates like “We’re on track,” to help guide when and where to engage more actively.Overall, Veterans United delivered clarity, speed, and peace of mind, and I would recommend them to anyone looking for a stress-free home loan experience.

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend

The staff at Veterans United were extremely helpful and knew what options were best for me. The process went smoothly. I can't thank them enough.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

1.5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
Photo submission from Joshua D.

Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

More Reviews

See all 436,530 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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