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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,638

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,898
4
31,563
3
5,259
2
1,604
1
1,314

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Showing all 6,105 reviews from Virginia

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5 out of 5 Stars
Would Recommend

Highly recommend Veteran United for any veteran looking to buy a home. The website portal they set up made it very easy to complete all the paperwork.

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Stationed in Paraguay, we reached out to Veterans United (VU) to schedule a call to ask questions about the home loan process. Danny Kliethermes responded to our internet query to schedule a call. We went into the call with a very long list of questions about the process from ’A-Z’, along with roles and responsibilities for all the players in the home buying process. Danny spent over two hours with us on that call. Every question answered, steps in the process from home search to closing explained in an easy to understand manner. Danny’s attitude during this Q&A made us feel valued. Explanation of the secure portal for VU document interactions helped in our decisIon to partner with VU/Danny for our home purchase. We felt VU/Danny brought us into a partnership that would have our backs as we looked for the right house for us. We were not disappointed, Danny and his assistant Meagan Imhoff were superb to work with. Highly responsive, organized, and on top of all issues! The portal used for communication between the VU team and us was easy to use and contained very useful links to content providing additional, detailed information on the various stages/steps in the home finding, home offer, appraisal, and closing processes. Another impressive experience we had with VU occurred when Danny was on vacation. Chris Primmer covered Danny’s cases while he was out of the office...we had a question / needed guidance and working with Chris was like working with Danny...responsive, professional, and very pleasant to interact with. As a customer to experience no loss in service quality when moving between teams - hallmark of excellence! When we went to closing, the attorney took the time to tell us our closing was the first experience she had with VU/Danny and Meagan. She stated it had been a very long time since she worked with a mortgage team as organized and as on top of things as our VU team. Again kudos! In total we interacted with VU/Danny and Meagan for 6 months, from our first contact to closing absolutely no issues. VU means superior, quality service to us! We are owners of a nice home and the memories of the purchase process are all happy ones thanks to our VU partners, Danny and Meagan!

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
Photo submission from Mathias O.

Whether you are ready for a mortgage or not Veterans United can help you. I worked with them for a year prior to becoming pre-approved with their Lighthouse division. Over there Kindra B. was a God scent. Her and I probably sent over 125 emails back and forth if not more getting my credit ready to buy my first home. Kindra was my first experience with Veterans United and a great one at that. I can't thank her enough. She knew all the nuances to improving your score and to achieve the maximum amount of points. Thank you Veterans United for helping me to buy the first home for my family.

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

When we started our home-buying journey, we didn’t actually know where to start. We just saw a home on Zillow we liked and decided to see what we would qualify for. Veterans united contacted me within minutes and the journey started. I had a wonderful and easy experience with my Loan Officer. Every single document I was able to upload from my phone. We found the home of our dreams and the perfect place for my family to grow up. I would highly recommend Veterans United as well as my loan officer Nate Bohon. 10/10 experience!!

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
Would Recommend

Steve took the time to explain all aspects and information on the home loan documents. He helped our family, who are not home buying experts, feel comfortable with the decisions we were making. Thanks for taking the time...great job!!

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Be prepared for a lot of paperwork, read them, ask questions till you understand the process.

Loan Officer: Nick Littrell

NMLS# 1313019

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

I highly recommend VU. All employees were class acts and made sure I was aware of going on and were very easy to contact whether on phone, email or text. I would certainly utilize VU again.

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
Photo submission from Prince H.

If you're uncertain about your home buying potential I strongly recommend contacting Veterans United. They not only helped me overcome unforeseen obstacles, they immediately helped me identify and execute achievable solutions. Clearly took the fear out of home buying!

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Thanks, Craig. Your knowledgeable guidance through this process was invaluable. It was a pleasure to work with you.George & Juanita BassNew residents of Woodbridge, Va.

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

4 out of 5 Stars
Would Recommend

Loan Officer: Donna Roof

NMLS# 467080

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

As a first time home buyer this company was awsome, and very helpful. Would recommend to any veteran looking to buy a home.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Very friendly and extremely helpful group. They helped me through every obstacle and made this one of the best experiences I have had. Highly recommend their services for any buyer.

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

outstanding!!!!

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend
Photo submission from Allan C.

Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United!

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Campbell

NMLS# 1517906

3.5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Veterans United provides a seamless home buying experience. Their online tools and personal communication are top notch. I highly recommend their services.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

I picked Veterans United when I saw it was a top rated company. It was a shot in the dark really. Not only did they match me with an outstanding realtor who understood the process from start to finish, but we found an amazing house as well!The online process is the simplest I’ve ever experienced in all my time purchasing homes. Quick, easy, and very understandable.

Loan Officer: Mitch Casteel

NMLS# 920439

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See all 149,638 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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