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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
21,291 reviews
735 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 21,291 reviews from Virginia

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4.5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

It was an interesting experience the experts delivered more than my expectations and will definitely recommend for everyone military personnel who wants to acquire a decent home.

headshot image of Luke Miller

Loan Officer: Luke Miller

NMLS# 2738096

5 out of 5 Stars

James and his assistant went about and beyond they kept me up to date and gave me a lot of reassurance through out the process. For my first time this was a definitely an easy process thanks to them!
Mahalo

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

Patient, professional, knowledgeable and went above and beyond duty. Dealt with a difficult buyer and came through. Thank you!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

4 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Stephen Erickson was an excellent mortgage officer to work with. We’ve worked with him for about three years, and throughout that time he’s been incredibly helpful in answering all of our questions. He was also very patient as we searched for our dream home. Overall, he was fantastic and a pleasure to work with.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

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5 out of 5 Stars

Austin Butler was awesome and very patient!
Tayla Breeden always went above and beyond to make a smooth process! Tayla I really appreciate all your hard work, you are fantastic!
Deb Kelly was focused on getting us exactly what we wanted on a home purchase. They are all shining examples of customer service at its best! It is the dream team of experts, thank you all !!!

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

4.5 out of 5 Stars
headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars

I can't recommend Austin B. and the loan processing team enough! I started my search eight months ago, and I really appreciated how Austin checked in once a month just to see how I was doing. When I finally found “the one,” he was right there to walk me through the entire journey. He made sure I understood every detail, turning what could have been a stressful process into a great experience.

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

Melissa and her team did a great job as always!! Thanks for all of your help!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

4.5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

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Experience first-hand why 366,070 homeowners give us a perfect score!

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5 out of 5 Stars

I’ve been actively engaged with Veterans United for several years. Their professionalism is refreshing. There are a lot of platforms where the single focus is selling a property. Veterans United is about helping veterans find suitable homes for the veteran and families.

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars

My team was amazing and I already referred yall to all of my co workers.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Ali and her team were amazing with clear communication and answered all questions

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

4.5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

This was our 2nd Home purchase. This purchase was a cakewalk compared to the first and honestly it was because of Veterans United. They were totally Awesome! From the beginning to the end was nothing but wonderful. Thank you Amy, Julian, Dennis, Sarah and the rest of the Team for being great and my Wife Mariska and I are so thankful for the job all of you have done for us. God Bless!!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

The whole process from starting to finish was seamless. Matthew, Kimmy, and Amy were all so professional and courteous. I have never felt more seen and heard. Veterans United really got it right with the team that I have. Beyond amazing!Thank you so much!!!!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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