We chose to use Veterans United to refinance our home because of the great customer service provided by the team throughout the entire process. So it was a no brainer when we decided to refinance for a lower interest rate. And we weee not disappointed, we did not have to leave the comfort of our home to do anything…We signed everything online and the notary came to the house for the closing…Perfection..
Great experience and I would use VU again!
Overall a lot was going on moving I went through 2 or three realtors. Different close dates a lot was going on where I essentially had to move . But once I got into my house I’m super happy grateful and thankful
Great service ! Thank you so much for the help ! I’m loving my first home !
Veterans United made home buying a smooth and simple process in which I thought would be a scary process. I plan to use them for all of my home buying needs for the rest of my days. They’re still so helpful even after the fact when I send anything their way the team figures out my problem for me and fast! Thank you all for what you do.
We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!
We could not have asked for a better experience with Veterans United Home Loans for our first home buying purchase. Our team made everything go so smoothly and answered all of our questions. We would love to work with our team again in the future!
I'm just overwhelmed with it all and in shock been trying for along time thank you
The whole team went well beyond my expectations and made this 1st homebuyer’s experience a great one. From the step by step process, constant communication (even after hours when I had questions) and they really made me feel comfortable and that my concerns were their concerns. Not one time did a feel like I was just another veteran. Thanks! You all made my dreams come true!
Everyone was very helpful and handled the transaction very professionally, would highly recommend Veterans United to other buyers.
Haley and Riggolette stayed in constant communication with me and were always available to answer all questions and calm fears concerning my home buying process. The entire team was amazing and I will definitely work with them again and recommend their services.
Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!
While I felt underwriting was a bit nit picky at times. (I know they probably get that a lot, but really just doing their job) My overall experience was still good. I love the dashboard that gives updates and opportunity to see where things stand in real time. I also appreciate Brett for taking the opportunity to answer my calls and my questions at anytime. Everyone did their part to get me to the closing table and for that I'm appreciative.
Response from Veterans United
Hi Terricita,
Thanks so much for your thoughtful review. I know underwriting can feel a bit intense sometimes, and I really appreciate you recognizing that they’re just trying to do their part to protect everyone involved. I'm so glad to hear your overall experience was a good one!
It’s awesome that the dashboard helped you stay in the loop, and I’ll make sure Brett sees your kind words. Picking up the phone and being available when it counts really makes a difference, and I’m glad he was there for you.
Thanks again for choosing Veterans United, and congrats on reaching the closing table — that’s no small thing!
This team made magic happen, got me to a short closing on time with a great rate!
Veterans u item was absolutely fantastic! Another Va company gave us the run around for months but VU saved the day!! Incredible people and service. I can not say enough about Kendall and his team. Kendall stuck by us and was a trooper. Thank you Kendall!! Ryan was fantastic as well. Great people. Thank you so much
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Overall, working with Ali and her team really made me believe that buying our first home was really possible.
Shout out to Rachel Amarino! I also want to give a heartfelt thank you to her, who was equally incredible throughout this process. Always responsive, attentive, and supportive, she made sure no detail was overlooked and every concern was addressed quickly. Her calm presence and dedication brought so much peace of mind during a stressful time. Truly an exceptional team. I couldn’t have asked for better support!
I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.
Veterans United provides a smooth home buying experience for veterans and active-duty service members. Their streamlined process simplifies each step, from pre-approval to closing. Their team, from the loan team to the insurance, to the concierge team offered strong support, and their user-friendly online tools make tracking progress easy. Overall, the process is a well oiled machine to helping customers achieve homeownership efficiently. Highly recommended!
Our experience with Veterans United was truly unforgettable. From start to finish, their team made the home-buying process seamless, efficient, and even enjoyable. Communication was always clear and timely, and we felt genuinely supported every step of the way.A heartfelt thank you to Amanda, Joshua, Carl, Shayna, Georgina, and the star of the show, Jaimie—you are all incredible. Your professionalism, patience, and personal care meant the world to us.What really blew us away was the beautiful, personalized gift box we received in the mail after closing: a warm blanket, a basketball-themed LED wall art, fun LED lights for our son Franco, and a handwritten card that brought smiles to all of us. That kind of thoughtful gesture speaks volumes about the heart behind this team.We are beyond grateful for the exceptional service and genuine kindness. If you’re looking for a team that gets the job done right and makes you feel like family, Veterans United is it.
Take care of your veterans because they have all the knowledge and we will always need it. Treat them with respect and treat all humans with respect. Do unto others as you would like done unto you.
Compared with a previous experience, I had obtaining a mortgage loan. This experience was night and day to that. Everyone was so helpful and willing to do whatever was necessary to make this a smooth and easy process, which it was. no surprises. Everything explained thoroughly. Could not have asked for a better experience.
