Durell was amazing even when we had a small obstacle pop up she got us through with style and grace of a true professional.
There seemed to be a communication issue with the closing attorneys office
Wendy Pulliam and Samantha Lennox were just awesome!
Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!
Allison and Shelbie were great at keepingvme informed ans explaining the processs. They went above and beyond any expectations.
Molly and Jeremy were incredible the entire way, answering questions and always keeping great communication.
The ease of submitting documents was absolutely amazing!! I would recommend VU for this feature. Overall it was a simple process. Communication was our pitfall as we were not able to make our original closing date and we were led to believe all was on schedule. I say prepare for the worst and hope for the best. Instead we were prepared for the best and left disappointed in the end. I would have like the communication to come to me vs. me having to inquire.
Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.
Long process. Took a little longer than usual due to circumstances beyond Aaron's control. He and his assistant, Kayla Durnil were outstanding.
The process was easier than I expected it to be.
Jason Brown was very professional and always had an answer to any question I had. Always got back to me in a timely manner. When issues arrised they were quick to notify me. Didnt take long for my loan to get approved.
Alex Brown and her team we wonderfully accommodating and welcoming. The entire group was with us every step of the way and ALWAYS had time for any questions we had.