Everybody who helped me were awesome. Every question I had or help that I needed, they were there to help the process go as smooth as possible
Ali was amazing to work with. Her whole team was! I was very grateful for the time she spent explaining and answering questions throughout the process.
I was caught at a surprise when I was told that a virtual POA would not be accepted. In fact it was in a few days before my actual closing that I was told I needed a wet signature POA. I feel there was lack of communication with rocket closing and Veterans united.
If you are considering buying a home and looking for a lender, Veterans United will make the home buying process easy, they have great customer service, very proactive and they will send you a “to do list” that will guide you step by step, they communicate with you in very clear ways, and they are definitely on your side when any challenges may arise, I highly recommend Veteran’s United to any body looking for a leader in the home buying process, it only took a few phone calls to know that I made the right choice, bravo Zulu and hats off to the whole team at Veterans United, you guys are awesome, and thank you so much for a job well done
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Aimee was amazing. I reached out months ago and then chose the builders preferred lender to take advantage of some credits. They did done shady shit and I fired them. From Aimee’s initial contact she was warm, welcoming, and honest. It brought me back.
10s all day, we closed in 15 days and that is truly because of this team. Not only did I have personal stuff going on and an extremely busy work schedule, they took the time to explain the entire process and answer questions in a timely manner. Day or night this team was there. Thank you for making a stressful process into something that was seamless. Professionals through and through!!!! 10s
The team at Veterans United is the epitome of teamwork in action from beginning to end. I felt the genuine support every step of the way... given the opportunity to ask any questions and receiving immediately feedback and support. The team is an excellent role model for others. Thanks so much. Elizabeth Williams 3/2026
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
The absolute best decision going through Veterans United. ANY questions I had they answered and put my mind at ease. They made the home buying process simple and easy.
The entire process of getting a pre-approval up to the last week before closing went smoothly except at the very end when the appraisal didn't get uploaded until last minute which delayed my closing date. Otherwise I had a great experience with Veterans United and my team. Shoutout to my realtor, Kathleen, for helping me negotiate and point out important things for me, and my loan officer, Steve, who crunched all the numbers and got things moving quickly on the admin side of things. I really appreciate all the work that you guys do and your willingness to work with me even while I transitioned to the night shift so suddenly. Thank you!
Veterans United has been great to my wife and I. Would 10 out of 10 recommend!
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Kyle Bakkers team was THE BEST hands down. I said so, my agent said so, the title company said so. Nothing but great experiences.
I've heard both positives and negatives about Veterans United... but my experience was great. Nina is awesome!I've purchased 4 homes and refinanced numerous times - all with different lenders - and VU was an exceptionally easy experience.Both Ashley and Nina were proactive, communicative, and professional.
Shawnee Holsten and her team (Amber Job) where are joy to work with. They were respectful, courteous, very responsive and thoughtful! Not to mention that we could feel that they were very experienced with the whole process. We enjoyed working with them very much. We also enjoyed how easy it was to engage with the online platforms.
The best!!! I appreciate all the help!!
The whole team made the whole process very easy and stress free! Would highly recommend!


