Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
21,475 reviews
782 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 21,475 reviews from Virginia

Clear Filters

5 out of 5 Stars

We started with another lender because of issues with builders proffered lenders and the issues with lenders completely ended. The builders agents tried to create drama but every time we got in touch with Kevin and Jared it was under control and they had the paper trail to support the fact the builder and his agents had manufactured or lied about something and tried ti blame it on our non preferred lender. We leaned on Kevin and Jared and they surpassed expectations.

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars

I would recommend Veterans United.

headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

Veteransunited was with me all the through the whole process to get us into the home.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

Justin is amazing and helpful, any questions even the dumb questions as a first time home buyer had he had the answers for so it was really simple for us. Highly recommend him for new home buyers, I plan to use him again in the future.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

Ready to see for yourself?

Experience first-hand why 368,933 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very helpful!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

Fantastic experience! Evan Carmichael made this such a great and easy experience! Very patient, easy to talk to and work with. I alway felt he was just phone away and was always very responsive!

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars

We recently refinanced with Veterans United Home Loans using the same loan officer, Nathan Bitner, who has been with us since the very beginning. He has always been wonderful, honest, and genuinely looking out for our best interests. This is now our third time financing a home with him, and there’s a reason we continue to come back. At this point, it feels much more personal, and we truly consider him a friend.Nathan is now in a lead role, and he is absolutely killing it. Even with his growth, he has never lost the personal connection and care that made us trust him from day one. His entire team has also been amazing, always stepping in and helping whenever needed to make sure everything kept moving smoothly and efficiently.The refinance process itself was incredibly quick and easy on our end, even while handling a power of attorney for my husband who is currently deployed. Nathan and his team made everything stress-free, seamless, and easy to understand during a time that could have easily been overwhelming. We are beyond grateful for their professionalism, communication, and support throughout every step of the process.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Everyone was so helpful! As first time home owners, they made our process very simple and straightforward!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

If I said anything it would be that David is the best.I can't thank him enough for working with me.

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Billy and his team were on top of everything. They were quick, and kept me informed on all matters concerning the loan.

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

The overall experience was seamleasly smooth. I'd always been intimidated by the idea of purchasing a home but am blessed to have come across Veterans United. ***Disclaimer*** My lovely wife did most of the facilitating because she interacts with people very easily but she is just as happy with the service as I am.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

Corey and his teammates made it simple to get the ball rolling for when we found our home, and the process of closing went just as quick and efficiently.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

Ready to see for yourself?

Experience first-hand why 368,933 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Working with Veterans United Home Loans was honestly an amazing experience from start to finish. As a first-time homeowner, the whole process felt overwhelming at times, but my team made everything so much easier and less stressful. Ali, Ashley, and Jared were always professional, responsive, patient, and willing to answer every question I had along the way. They kept me informed throughout the process and made me feel supported every step of the way. I truly felt like they cared and wanted the best outcome for me and my family. Thanks to them, I was able to officially become a homeowner, and I’m extremely grateful for all their hard work and dedication.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

4.5 out of 5 Stars

Team was very professional and responsive.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

Veterans united is a great team

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

My agent and loan officer were honest from the start of the homebuying process. I felt supported and all my questions and concerns were addressed. Someone was always available to help me and provide guidance in the process.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

Working with Bryan has been a phenomenal experience. He was very attentive. He took time to listen to my concerns and then took as much time as needed to answer questions to my satisfaction and/or give me the clarity I needed to make informed decisions. My attempts to contact Bryan were successful. If I left a voice message he would return my call expediently. The same can be said about sending him an email or a text message. He is very responsive. Bryan always made me feel that working with us and doing his part to assist us in getting our loan approved was the most important task for him. There was never a time that Bryan displayed any displeasure throughout the entire process. From the loan application to the Clear to Close, he was very personable and professional. It was my honor to work with someone so knowledgeable and passionate about their craft. We were in the process of selling our home when I first made contact with Bryan. Selling a home and purchasing a new home simultaneously involves many hills and valleys and periods of joy and pain. I am grateful that Bryan was the one constant throughout the entire process that I could count on to be reliable and be a person of his word. Even when he had to break the news to me that we had to push back our closing date, it was done with such empathy that it truly lessened the sting of that fact knowing my heart was looking forward to that closing date. Prior to Bryan compassionately delivering this news, there were a couple of hurdles that were overcome (on the sellers side) right before our closing date-so the thought was we were finally good to go! Then came the news of having to push the closing date back. Bryan is dependable and will be with you every step of the way in the loan process as if he is doing it for himself or a loved one. Thank you Bryan for who you are and for all you have done to guide us in securing our loan to move into my beautiful Dream Home. Thank you Veterans United for having Bryan on your team!

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Jared Smith

Loan Officer: Jared Smith

NMLS# 2771902

5 out of 5 Stars

Easy to work with. Smooth process. A pleasure to work with!! I would definitely recommend Veterans United!!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

4.5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.