This is the second home I
Have purchased leveraging Jeff's expertise.
He's a true professional, problem solver and excellent communicator that understands the importance of closing the deal!
John Parker is a fantastic loan officer and advisor. This is the second home we have purchased with Veterans United and John and we continue to be impressed and grateful for the professionalism and personal touch. I highly recommend reaching out to John directly if you have any questions regarding home buying and leveraging your VA benefits. 10/10 experience!
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
This was an amazing experience. As a first time home buyer, the process can be stressful and a great unknown. The entire team did a great job with communication and helpful information.
James Walrod and his team were outstanding! They were knowledgeable and conscientious. They took a potentially stressful process and made it smooth and efficient. The client portal was extremely helpful.
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Veterans United Organization was very professional and I would recommend them to others. I know personally, my sister was instrumental in the process with my home buying experience and she had nice things to say about Veterans United herself as well. I am proud to be a Veteran I served for twenty four years. Taking care of soldiers is what I did and taking care of me is what Veterans United has done so far. Thank you all for your service and commitment.
The whole team has been nothing short of amazing and spectacular to say the least and I started this journey with casey and a credit advisor and a low credit score that was very weak and please forgive me for not remembering soni in most of this because if casey didn’t refer me to him I would not be a home owner today they stuck with me and guided me in this direction and had just as much faith and loyalty in me as I have in them and boy am I greatful. It a little funny when I say Casey walks on water and I thank god he’s not a quiter. Thank each and everyone of the team at united.
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
The loan officer, Stephanie was excellent. She texted me and was as sent emails and phone calls. I would recommend her to my friends if they are looking for a new home.
The Veterans United team was very professional and courteous at the same time. They were very knowledgeable and helped me through some very difficult issues with ease. I would definitely recommend them to family and friends. John Kiely and Deb Kelly and Mark were awesome and made me feel like family.
The entire team was fast, experienced, and moved efficiently to get my loan issued.
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My team at Veterans United "held my hand" through the intire process. I knew very little about this whole process being a first time hime owner. At times, i needed to take things slow and go over some steps at a slow pace so I didnt miss anything. Being a vet with ptsd, this began to get overwhelming, but my team took extra time, talked slowly and clearly to ensure I was fully aware of every detail. I strongly believe, if i had gone with another mortgage company, i would have backed away from this whole process Rob was morenthan understanding and did all he could to insure I didnt let myself down by backing out. All of my questions and concerns where answered until I was satisfied. Now im sitting in my own livingroom as I type this note. Bravo Veterans United. Thank you Rob, Kayla, David, Brayden and Jason. You all have made one of my dreams become literal reality. Xoxo Paul
As a first-time homebuyer, I was honestly terrified going into this process. Buying a home felt overwhelming, and I had no idea how many questions, decisions, and emotions would come with it. Looking back now, I can say without hesitation that Veterans United made what could have been a stressful experience one of the most positive and rewarding experiences my family and I have ever had.From day one, Ashley was absolutely exceptional. She never once made me feel embarrassed for asking questions—even the ones I thought I should already know the answers to. She took the time to walk me through every option, every scenario, and every decision, carefully explaining not only the immediate impact but also the long-term effects on my family and our future. What stood out most was that she never pushed me toward a particular choice. Her focus was always on helping me understand my options so I could make the decision that was right for my situation. Her patience, professionalism, and genuine care gave me confidence during a process that initially felt intimidating.As we moved into underwriting, Derick stepped in and became the steady hand that helped guide us across the finish line. He kept us informed, provided frequent updates, and made sure we always knew where we stood. Even beyond Ashley and Derick, the entire Veterans United team was incredibly responsive. Whenever a question came up, someone was always available to provide a clear and timely answer.What makes Veterans United different is that they don't treat you like a loan number or another transaction. They treat you like a person. By the end of the process, I wasn't referring to them as "my lender" or "my loan team"—I was talking about Ashley and Derick by first name around the dinner table because they had become such a trusted part of this journey.Veterans United made homeownership possible for my family, and for that I will always be grateful. While every person's circumstances are different and no lender can guarantee the same outcome for everyone, I can confidently say that this team genuinely cares and will do everything they can to help you succeed. If you're looking for a lender that combines professionalism, expertise, communication, and genuine human care, I wholeheartedly recommend Veterans United. Thank you for helping make a dream come true for my family.
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
Justin Miller, Tayla Breeden and Spencer Cole were phenomenal. They made the daunting home buying process smooth and easy.
This was a stressful process. Thanks to Shawnee and her team things went very smoothly. I can't tell her thank you enough.
A huge thank you to Billy Chard and his team for the excellent service and smooth experience!
