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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
22,165 reviews
742 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 22,165 reviews from Virginia

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4.5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

My team was amazing! Mike Little, Tim Lewis, and Asli Wissman did amazing fantastic job for me.This is my first time purchasing a house, and I enjoyed that they were all there for me every step of the way to closing. They made it hassle and stress free for me. I had great energy from them on every call.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

— Outstanding Experience with Veterans United —I can’t say enough good things about my experience with Andy, my loan officer, and Rachel, my loan coordinator, at Veterans United.
From the very beginning, Andy was professional, knowledgeable, responsive, and genuinely committed to helping me through the home loan process. He took the time to explain everything clearly, answer my questions, and make sure I understood what was happening every step of the way. I never felt like just another customer, Andy made me feel valued and cared about getting the best possible outcome for me.
Rachel was equally amazing. She was incredibly organized, responsive, and helpful throughout the entire process. Whenever I had a question or needed clarification, Rachel was always there to help. She kept things moving, communicated updates clearly, and made what can be a stressful process feel much more manageable.
Andy and Rachel made an outstanding team. Their communication, professionalism, patience, and dedication really stood out. They went above and beyond to make sure everything stayed on track, and I always felt that I was in good hands.
Home buying/selling and refinancing can be overwhelming, but having the right people in your corner makes all the difference. Andy and Rachel absolutely delivered that experience.
I’m extremely grateful for everything they did and would highly recommend Andy, Rachel, and Veterans United to any surviving spouse, active-duty service member, or veteran looking for a team that truly cares about its customers with genuine results.
Thank you, Andy and Rachel, for making my experience such a positive one! You both were fantastic!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

VU was awesome! They helped us tremendously with getting our home! We would definitely recommend!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

The team from Veteran United starting by Tyler was extremely helpful and made things really easy for us, we really appreciated.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4.5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer Team Lead: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

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5 out of 5 Stars

Veterans Hnited bent over backwards and went further out of their way than I even thought possible to help me use my VA Home Loan to get a house. Words alone cannot express my gratitude enough. 20/10 would recommend.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4 out of 5 Stars
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

3.5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

KARA WAS THE BEST!!

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

Ready to see for yourself?

Experience first-hand why 380,601 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

My experience with veterans united was the best the team was very professional and they waste no time getting the job done and get me to closing super fast the team is very informative and professional Tracy jack and heater and everyone was awsome

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars

We had such a great experience working with our lender! He was amazing from start to finish. He always kept us updated and made sure we understood what was happening every step of the way.One thing we really appreciated was how much he stayed ahead of everything. He made sure anything that could be done before closing was already taken care of, which made closing day so much easier and less stressful.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Recommend veterans united, very easy process and my loan officer was always on the clock ready to answer any questions at any time. Great experience!

headshot image of Mike Rosa

Loan Officer: Mike Rosa

NMLS# 2643006

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

4 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

It was easy getting the information to the loan agents. We had to reschedule twice and they were very accommodating.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars

She was great

headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

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