Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
21,613 reviews
781 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 21,613 reviews from Virginia

Clear Filters

5 out of 5 Stars

Everyone there was so sweet and helpful. They made the process less stressful and easy to handle.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars

The process was very smooth. Rob Hegstrom was attentive to every detail. I would recommend VU, and Rob to anyone looking for a quality VA loan completion.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4 out of 5 Stars
headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

4.5 out of 5 Stars

Our team was responsive throughout the process, and did a good job explaining all the details involved and gave us good advice.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

This was the most amazing experience for my first time buying a home.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Everything was great. Julie was a fantastic point person to work with. She actually answered my questions over a year ago when I was still just looking into the loan process and would intermittently check on me until I was ready to buy. Her being kind and responsive when I was just looking for information is why I came to veterans united first when I was acutely ready ti buy. Ali and her did a great job going through the process and honestly made it very easy.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

Ready to see for yourself?

Experience first-hand why 371,448 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

This is the second home I
Have purchased leveraging Jeff's expertise.
He's a true professional, problem solver and excellent communicator that understands the importance of closing the deal!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

John Parker is a fantastic loan officer and advisor. This is the second home we have purchased with Veterans United and John and we continue to be impressed and grateful for the professionalism and personal touch. I highly recommend reaching out to John directly if you have any questions regarding home buying and leveraging your VA benefits. 10/10 experience!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

This was an amazing experience. As a first time home buyer, the process can be stressful and a great unknown. The entire team did a great job with communication and helpful information.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

4.5 out of 5 Stars

James Walrod and his team were outstanding! They were knowledgeable and conscientious. They took a potentially stressful process and made it smooth and efficient. The client portal was extremely helpful.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

Ready to see for yourself?

Experience first-hand why 371,448 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Veterans United Organization was very professional and I would recommend them to others. I know personally, my sister was instrumental in the process with my home buying experience and she had nice things to say about Veterans United herself as well. I am proud to be a Veteran I served for twenty four years. Taking care of soldiers is what I did and taking care of me is what Veterans United has done so far. Thank you all for your service and commitment.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

4.5 out of 5 Stars

The whole team has been nothing short of amazing and spectacular to say the least and I started this journey with casey and a credit advisor and a low credit score that was very weak and please forgive me for not remembering soni in most of this because if casey didn’t refer me to him I would not be a home owner today they stuck with me and guided me in this direction and had just as much faith and loyalty in me as I have in them and boy am I greatful. It a little funny when I say Casey walks on water and I thank god he’s not a quiter. Thank each and everyone of the team at united.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

The loan officer, Stephanie was excellent. She texted me and was as sent emails and phone calls. I would recommend her to my friends if they are looking for a new home.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

The Veterans United team was very professional and courteous at the same time. They were very knowledgeable and helped me through some very difficult issues with ease. I would definitely recommend them to family and friends. John Kiely and Deb Kelly and Mark were awesome and made me feel like family.

headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars

The entire team was fast, experienced, and moved efficiently to get my loan issued.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.