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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
22,246 reviews
659 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 22,246 reviews from Virginia

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5 out of 5 Stars

Trey and the team made things incredible easy and smooth. For our first time buying a home, it could not have been made any easier. They were always available to take phone calls and had great patience in explaining the process to us.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

I was recommended to Veterans United Home Loans by my brother who is also a veteran. My home ownership journey has been a very challenging one to say the least. But as soon as I signed up with Veterans United Home Loans, they walked me through the prequalification preapproval and approval steps. Justin and his team played an instrumental role and changing the lives and the lifestyle of my family. I couldn’t be more grateful!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Sam, Jasean, CJ, Chloe, and Cooper were all a pleasure to work with. They walked me through every part of the process and were always available when I reached out. I honestly couldn't have asked for a better team!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

None of the horror stories about going through purchasing a home that I always heard about growing up can be lent any credence from me. Veterans United took care of all the heavy lifting, kept things on track, constantly reached out to ensure I was on task and informed, and when a hiccup arose they jumped in and smoothed things over quickly. Couldn’t be happier with my experience.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Mike Rosa

Loan Officer: Mike Rosa

NMLS# 2643006

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

4 out of 5 Stars

Overall pretty smooth experience. Communication was effective at making the process easy.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

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5 out of 5 Stars

A couple of people asked me who I used and I gave them the information for veterans united home loans.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

4.5 out of 5 Stars

EVERYONE at VU was outstanding- however I would recommend taking another look at Van Lines as a VU recommended moving source. Pack out team was horrible and a lot of non replaceable antique items were destroyed in the move from careless packing even when told special care needed to be taken while packing. (Large claim submitted soon)

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4.5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

4.5 out of 5 Stars

Tyler was a very solid and informative agent.

headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4.5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

4.5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

Ready to see for yourself?

Experience first-hand why 382,065 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

Ryan and Desi made me feel so supported throughout this journey. Both are amazing at customer service and deserve to be recognized for all their hard work they put in going above and beyond, particularly given the unique circumstances of my situation, to help me close my loan!I will definitely recommend my fellow veterans to VETERANS UNITED and I look forward to calling Ryan and Desi at VETERANS UNITED for future services!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

4.5 out of 5 Stars
headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

4.5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

Rich made this whole process easy and not stressful at all

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

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