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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
21,954 reviews
809 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 21,954 reviews from Virginia

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5 out of 5 Stars

Cole Abram’s professionalism and expertise is outstanding. He made sure that I was taken care of. He kept in touch with me the whole time so I’m aware of very detail during my first home buying process.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer Team Lead: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

Very easy and very responsive team. Great experience for first time home buyers

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

We had a great experience working with Spencer and Anthony. They were always professional and knowledgeable. We would happily work with them again in the future.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

Danny K. And his team have always been outstanding, having bought multiple home with him at the Helm!

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Dave Michaud did an amazing job throughout the entire home buying process helping me along the way with any questions I had and helping me to get everything I needed for my home purchase. Would recommend to anyone.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

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5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

The service, follow up, knowledge and support was more than I ever expected during this process!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

3 out of 5 Stars

The team working on my loan was excellent. However the selling agent was not so helpful. I felt she was only wanting a fast commission and wasn’t concerned on my needs for the closing. The house was not cleaned per concession contract cleaned empty swept. I had to haul off a lot of trash and items they left. I only met the agent 2 times for a 10 minute look at the beginning showing and final walk through. She assured me the house would be professionally cleaned by seller. The house was dirty and I had to search for the keys in the house. She didn’t even reply to my msgs about the key hand over or about the housing being filthy dirty.

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Mike Rosa

Loan Officer: Mike Rosa

NMLS# 2643006

5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Even when things are quiet and you're wondering what's happening, they're working hard behind the scenes making things easy for you. Just know that the quieter things are, the more that's getting done. Great company to deal with and ready to work through any complicated issues for a great experience.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

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Experience first-hand why 376,834 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans united made my refinance very easy . They were on top of things very professional great service.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4 out of 5 Stars
headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Jackson and his team were phenomenal from start to finish. They were there immediately with any questions we had, and hustled to get everything done on a short notice when we were finally able to close. No unnecessary waiting or lags, and constant communication. Would recommend them to anyone, especially first time buyers like we were.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Brian Nelson is quite simply one of the best. I worked with Brian for over a year on the house front, and he is the perfect professional. Brian was able to talk me through the rates process, as well as pre-close/bidding considerations. I would recommend any vet reach out to Brian, to at least start their home journey.Semper Fi from Virginia! Connor

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Kaci Kauzlarich

Loan Officer: Kaci Kauzlarich

NMLS# 1878981

4 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Everything went smoothly and all of my concerns were addressed quickly.

headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

Excellent team! Helped my family and I seamlessly acquire a new home! God Bless

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

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