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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
21,558 reviews
972 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 21,558 reviews from Virginia

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5 out of 5 Stars

Aaron and his team were absolutely amazing. They were always available, responsive and made the process super easy for us.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

I absolutely recommend Ashley Jarrett and her company, and I am confident they will honor their commitments and are highly trustworthy for anyone that wants to work with them.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4.5 out of 5 Stars

Kayla and the whole team were great. Very responsive.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars

Justin, David and the whole the whole team were fabulous! Quick replies and on top of every detail from day one to the close! Thanks!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

Excellent service all the way through the entire process. I have recommended VU to other Soldiers within my unit.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

I couldn’t say enough about how awesome James and veterans United was to help my family and I buy a home. Everything went so much smoother than I thought possible and now we’re living in our own home that we love! Thank you so much for helping us!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

0.5 out of 5 Stars

Philip is very unprofessional her only quells via text after normal 9-5 business hours and only at his convenience, NOT the buyer and NOT the seller and will not communicate effectively with the agents in regards to urgent timelines. Clearly demonstrated lack of regulatory knowledge resulting in delays, confusion about funding, and missed settlement dates, yes more than one missed settlement date on the same property. Do not go with Philip and his team, I would be hesitant to recommend veterans united again because even colleagues do not communicate effectively.

headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

We really appreciate all of your help and work through this process; we couldn't be happier and also super excited to get out of our apartment and into a home that still keeps us close to our current neighborhood. I'd especially like to thank the entire team of Dustin Johnson, Eileen Merchant and Blair Rael, they were all super in getting through this process and the collaboration with us, our agent and the seller were on spot. Thank you so much!!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

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4.5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

Joshua Hughes was the absolute best. Super professional and a good friend all in one. He went above and beyond the call of duty for me. The VA requires a lot from potential borrowers. Veterans United did a fantastic job at guiding me through it all . My hats off to Josh Hughes and the team.

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

Logan’s and his team did an Awsome job getting me to closing! My home is absolutely fabulous! Thank you, Veterans United for being faithful and true to the veterans of the United States may he go off to you for a job well done!!!

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Zach and his team were outstanding throughout the entire process! It went smoothly as it possibly could have. It was a pleasure working with each and every team member.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

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