Whole team experience.
Evan and Shannon, thank you so much for making my experience very enjoyable and easy. You both are very professional and knowledgeable and I greatly appreciate that. 🫡. Thank you for everything.
As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!
I think team should be on the same page a little more. We had one person take a requirement off and then another add it back on only to take it back off. Otherwise everything was great
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She was very helpful and prompt throughout the entire process.
They are easy to work with. Always there to answer questions about difficult decisions. This is our second goal around with him and I cannot speak highly enough for everyone that we worked with. Thank you.
Outstanding!! Went out of there way to help all around
If I could give them a 30 I would. They were my guardian angels through all of the process of buying our new home. Thank you again for all of your support. God Bless all of you.
Veterans United was available almost immediately when we needed them, even on the weekend. Very quick to answer our questions. The whole process was extremely easy, speedy, and all done electronically.
The downside: I would suggest that you understand what you have to pay for as a buyer. Our Loan officer led us to believe that our "buyer" closing costs were going to be paid by the seller (but we never negotiated through our realtor). Therefore, the initial suggested closing costs (in the beginning of the process of securing the loan) looked like we were going to have money coming back to us. Fast Forward: at the end, days before closing, that was NOT the case, we needed almost $4000 to close.
Final: Make sure you understand what you have to pay for whether you are a buyer or seller. Negotiate if you want something different.
The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.
I won't work with anyone else.
I’m so thankful to Andrew and Madison for helping me through the VA loan process as I bought my first home. It was a big milestone for me, and having their support made the process easier to understand and less stressful. I appreciated their help, patience, and the time they took to guide me along the way. I’ll always be grateful they were part of this important chapter. When I buy another property, I’d want Andrew and Madison on my team again, and I’d gladly recommend them to other veterans.
Working with Veterans United was easy, smooth, accessible and the communication was continuous and we never skipped a beat. It was a pleasure to work with the up front professionals, but I know there has to be multiple professionals behind the scene making sure everything is organized and timely. Thank you for a wonderful and relaxing experience!
Jason and Meaghan were wonderful and very responsive.
Felt like the underwriter asked some questions that had nothing to do with the mortgage experience such as if my company pays for travel expenses.
Also, when we completed our tasks he would put more in there.
We have had better underwriting experiences
