Jodi and her team are amazing. They are quick to respond to any questions and always keep you up to date on everything that is happening with your loan. It is such an easy process with Veterans United!
The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.
Great process in place when it comes to acquiring a home loan! Highly recommend
Ready to see for yourself?
Experience first-hand why 361,240 homeowners give us a perfect score!
Nichole and Blair were excellent at helping me with my second home purchase. Thank you! I couldn't ask for a more on point team.
The entire team at Veteran's United made what could have been a very stressful process a breeze. Communication was timely and accurate and we couldn't be more pleased with how professional everyone at VU was.
I won't work with anyone else.
The veterans United team was on top of it. To do's appeared immediately on the app, and were acknowledged within 24 hours. If something was incomplete, they followed up. Replies to questions were prompt. This was the best experience with a mortgage lender that I have had in the past five houses I have bought.
Having the app is a game changer and being able to email and text with the team is fantastic.
Ready to see for yourself?
Experience first-hand why 361,240 homeowners give us a perfect score!
Mary and Justin were amazing to work with. I can tell that they have great process and procedures to complete their mission. I felt like they were always on my team and made sure I understood everything that was going on. I would recommend raises for both of them thank you so much Mary and Justin you’re awesome.
The team was fantastic! Extremely helpful throughout the whole process that it made us smooth. I recommend using Veterans United for anyone who has or had military service.
I want to emphasize that Garet was very responsive. However, the underwriting department and coordination left something to be desired. We were repeatedly asked for things we had already submitted and had to FIGHT for the house to have the correct city listed. The house DOES have a shared zip code, but being the people who live her, we KNOW the correct village/city. My wife has experience in business and mail beiing returned if the correct city is not listed. Yet we had to fight that.
First home purchase!!!
Everyone was soooo helpful. Always got answers to our questions. So much extra help that was expected. Felt like rock star treatment.
Dear Whitney,I wanted to take a moment to express my sincere appreciation for your outstanding team. Your professionalism, kindness, and genuine willingness to help truly stood out and made my experience both pleasant and memorable.It’s rare to encounter a team that approaches every situation with such patience, efficiency, and care. You and your colleagues not only resolved my concerns but also ensured I felt valued as a Veteran — something that means a great deal. That level of dedication deserves recognition.Please extend my gratitude to everyone involved. I’ll gladly recommend your company to friends and family, as you’ve demonstrated what exceptional customer care truly looks like.Once again, thank you for your excellent service. Keep up the great work — it truly makes a difference!With appreciation,
Sicinio Sabat & Debra Del Pozo
I am confident in my loan, but thought it would be structured differently to lower my mortgage. Instead everything else upfront was covered, even giving me money back. Reading so much about rate-buy down from seller credits, underwriting seemed uninterested in even answering direct questions as to why they chose to structure the loan the way they did after I asked about structuring it a different way that worked very well on my end. Either way, I’m happy to close!
