Everyone was above and beyond!! All were a pleasure to work with. 🙂
This team made it extremely easy, less stress and made time for answer all my questions. They were the best!! and my real estate agent loved them as well.
The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.
I was very appreciative of the compassion Jamie showed me when I couldn’t meet certain deadlines during hard times.
The whole team made it such a easy process. we would highly recommend Veterans for any of your homeowner needs.
I can’t remember the last time I bothered to leave a review for anything. I felt the customer service provided by Lance and the rest of the members of Veterans United was worthy of the time. From start to finish I felt informed and my questions were answered in a timely manner. The personnel felt genuine to speak with and there was no pressure besides providing documents in a timely manner. It would be very difficult to find better service.
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What a wonderful experience!!
I won't work with anyone else.
Really impressed with the professionalism and timeliness of our service with Veterans United.
Thank you to OUR Veteran’s United TEAM!! Look forward to the memories making our new house….OUR HOME!!
VU is EXTREMELY HELPFUL, professional, efficient, and AVAILABLE 24X7 for every concern that I had along the way. I would recommend their service to everyone. Thank you so much for ALL your GENUINE care and concern. Feels like family.
This was absolutely a seamless and stress free experience. Candy and Jake and Sarah were great at communicating and expediting every step of the process and keeping things moving forward for us. Candy was super approachable and communicated so well with us throughout the process...there was no doubts, uncertainties, or discomfort with any portion of the loan process. The website was very easy to follow and access as well. No confusion or uncertainty at any time through the entire process.
It was a team effort and I greatly appreciate everything my Veterans United team did for me. I couldnt be more happy in my new house!!
The team I worked with was awesome. Any questions I had they answered in a timely manner. I would recommend Veterans United, they sure helped me with my finacial situation.
First home purchase!!!
There is a lot of room for improvement in the communication between the loan officer and loan coordinator. We were often asked to submit or answer the same questions multiple times. The roles of the loan officer and loan coordinator were not always clear and made the home selling/buying process lengthy and cumbersome. This made an already stressful time more challenging. The tone and intensity of some of the communications from the Veterans United team was a little excessive and not always respectful.
We were also quoted a reasonably lower interest rate on the initial application, only to learn that the estimated interest rate had to be “bought down” which was not a nice surprise.
We did appreciate the time that was taken to find us the best insurance rates for our home and auto. This process was smooth and seamless.
Very patient,knowledgeable, response to emails,phone calls and texts are quick with a response or answer.
