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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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337,380

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 2,243 reviews from West Virginia

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5 out of 5 Stars
Would Recommend

Thank you to the whole team. I want to give a special thanks to Haley Moore (my Loan Coordinator). I’m not sure why she wasn’t listed in the previous sections, but she deserves recognition. Just like everyone else, she played an integral role in my VERY satisfying experience. You all have a great group of employees covering all aspects of the process who really stand out from the rest.

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

My experience with Veterans United can be summed up in one word, “Great”.
My loan officer, Kevin Schawo, made the approval and borrowing process a great experience. I always knew he had my best interests as a priority. In the 10 months from my pre-approval until construction was completed on our new home, I feel like I’ve made a new friend.
Kudos to Kevin and his team (Ashley Clausen left no stones unturned). You’re the best!

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Overall, I’d give Veterans United 5 out of 5 Stars! ⭐️⭐️⭐️⭐️⭐️

Loan Officer: Ryan Hauser

NMLS# 2064438

4.5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend
Photo submission from Christina Z.

I had an amazing experience with Veterans United and woild highly recommended them to any veteran looking to buy a home

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend

The whole process was amazing. No stress, easy to follow instructions. Was able to close in 37 days. As a single dad, I am eternally grateful.

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Loan Officer: Darrick Brown

NMLS# 44323

4 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

This was an amazing experience working with everyone involved.

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

Loan Officer: Harris Giger

NMLS# 943094

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5 out of 5 Stars
Would Recommend

Process was pretty straight forward. I will say the only downfall was that none of the realitors that were recomended to us by VU were quick to respond. Jake and Ryan were quick to try to get us someone else to work with but the realtors recomended failed to meet our quick respond time needs. We found our own and after that everything was pretty smooth. They seem to work well with our realitor and notify us not only with to do list but via calls. JAKE walked me through every question and scenario I thought of. I was relaying most of the info to my husband (who was the one applying for the loan) because he worked night shift but Jake made sure to ask if he was recieving the info and if he had any extra questions to reach out or that he would check back in. I really dont think it could have gone any smoother or been made any easier for us.

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Veterans united is a great company. The to do list made sure I always knew what was needed. This even goes for bills, as the company researched what companies would provide my utilities, trash, and internet for me.They always explained each step ahead of time. Even working with me to get my credit to an acceptable number.Thank you for all the help and making my dream come true!

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

I couldn't of ask for anything more out of everyone that helped me! Thank you!

Loan Officer: Jason Richards

NMLS# 2015623

5 out of 5 Stars
Would Recommend
Photo submission from Brent S.

I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

Mark and Jaun from Veterans United is the best chance for anyone to have a chance to purchase a home. They know their stuff.

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
Would Recommend

Could not have done this without them ... outstanding service took only 30 days to close ..loves working with them all

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Anderson

NMLS# 1393748

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5 out of 5 Stars
Would Recommend

Kim and the rest of our team were amazing throughout the entire process! They were highly communicative and helpful. We couldn't be happier!

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

They made the process go so smooth even when waiting for third parties to do their work. Kept good tabs and communication to let me know where we stood in the process. Would definitely recommend!

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
Photo submission from Clifton C.

Great company to work with. Good people, prompt, courteous, professional service. I would recommend them to anyone. Thanks Jerry Landrey and Courtney Gilmore for a great job

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

We were blessed to use Veterans United's services. We will be recommending Veterans United to our veteran friends who wish to find a home.

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

This whole process has been amazingly easy thanks to Janeanne and the team at Veteran’s United! You all have afforded me the opportunity to raise my tiny daughter in a wonderful home where we hope we’ll be able to provide a happy childhood. It wouldn’t have been possible without you all and I will never be able to thank you all enough!

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

You all made the buying process so easy from the loan paperwork to the points of contact for all of the utilities. I wasn’t sure about buying right now but decided to get pre-approved. That’s when the dream came to me that said to buy. Everything happens for a reason and I now have the perfect house. Thank you all very much.

Loan Officer: Alberto Barba

NMLS# 47902

4 out of 5 Stars
Would Recommend

Was a great experience I highly recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

More Reviews

See all 337,380 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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