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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

209,418

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
157,633
4
41,139
3
6,754
2
2,105
1
1,787

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Showing all 1,285 reviews from West Virginia

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5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Newberry

NMLS# 920498

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend
Photo submission from Lavanda P.

This is my first home purchase and the team was great treated me with respect and as a person, not a number. Thanks to Jerry Landrey and his team at United Veterans I was finally able to move into my new home.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

The online service of Veterans United made home buying as quick and easy as it could be; which is GREAT for a high stress experience in first time buyers. I love the To-Do list and that I was able to look at any documents, as long as I have online access. The loan team was great. The only mishap I had was getting a request for documents at an inconvenient time with a short time frame. However, it turned out to be an easy adjustment with no worries. And if that’s my only complaint, I think I’m very fortunate. VU also surprised me with a personalized blanket which really put a cherry on top and put my spirits up for home buying again. Would definitely recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Great experience and they made the process flow Enjoyed it because of their positive attitude

Loan Officer: Ashley Cook

NMLS# 1106948

3.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Odneal

NMLS# 1838122

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Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

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5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend

Veterans United has a team ready to help you through the process

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Thanks so much

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
Photo submission from Bobby P.

If your thinking about getting a VA loan I would recommend using Veterans United. They help you in a very professional way all through the loan process.

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

We should have gone with Veterans United from the beginning. We tried another VA lender and they denied us. Veterans United picked up and ran with it. They and Dustin Johnson were awesome from day 1 to Closing Day and beyond.

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Veterans United is a great resource for veterans I would highly recommend them, the whole process is walked through step by step and my loan officer and loan specialist Ashley cook and Nate Arni were outstanding.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Thornton

NMLS# 45514

4 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Veterans United provided a truly fantastic experience for my first time buying a home. Will definitely be using them in the future and will be recommending to all veterans looking to purchase a home!

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Veterans United is a great place for any veteran who is looking to buy or refinance a home. I'd recommend choosing them over any bank or loan company.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is comprised of very professional employees. They are focused, experienced, and guide the entire loan process very smoothly. Doesn't get any better than this.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Simply the best!

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
Photo submission from Lesley L.

Veterans United are great to work with. They will guide you through your home buying experience with ease. I absolutely trusted my team and will definitely use them again and highly recommend to anyone ready to purchase a hone!

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

If a veteran needs a home loan this is the only way to go. I highly recommend this

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

0.5 out of 5 Stars

DO NOT USE. If you have a deployed spouse and are trying to move. Dont use them. They have NO clue what they are doing and will only cause more stress, confusion and distrust during what is already the most difficult times. DO NOT USE if you are using a POA. They have no CLUE what they need or dont. They will repeatedly tell you that your paperwork is good and at the last min tell you need something. I would not recommend Veterans United to my worst enemy even. I am making it my lifes mission to never let what happened to us happen to another military family.
If you are having issue with them enprovins@gmail.com. I would love to hear from you. I am working on a formal military ban on service members using this company.

Response from Veterans United

Johnny, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger that way as one team. Our Client Advocate team would love to learn more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Lister

NMLS# 1918805

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See all 209,418 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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