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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

139,890

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,728
4
15,115
3
2,239
2
1,027
1
781

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Showing all 828 reviews from West Virginia

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5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Production Manager: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

With how simple they made the entire process, with constant communication and access to all documents online, I don't think I would ever use anyone else. I've used them twice and been completely satisfied both times.

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
Photo submission from Lesley L.

Veterans United are great to work with. They will guide you through your home buying experience with ease. I absolutely trusted my team and will definitely use them again and highly recommend to anyone ready to purchase a hone!

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Middle of moving, no time to submit any comments. Good team, especially Kyle!

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

2.5 out of 5 Stars

Loan Officer: Chris Thornton

NMLS# 45514

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

You cant go wrong ! They are excellent to work with

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Janeanne and eric were wonderful. They made the process easy and enjoyable. They were there for us anytime we had a question and they were very patient with us. If we decide to buy again in the future we will be contacting veterans united. Great company, great team, and great service. Thank you.

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

4 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

4 out of 5 Stars
Would Recommend

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

4.5 out of 5 Stars
Would Recommend

They were very positive. Everyone we talked to were always helpful, and made the process easy. Erica and Katie were great and always had answers for any question.

Loan Officer: Erica Ellingsworth

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

I cannot thank veterans United enough for making my first home buying experience pleasurable. They were very knowledgeable and answered any questions that may have risen. Will definitely be using them again for my next home loan.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Pretty streamline process. However, I believe the underwriter was too difficult on some of the issues when doscumentation proved what we were saying on specific issues such as my son's vehicle, even after proving my son pays the payment. I believe when documentation is provided for specific things as explaination then the underwriter should be alittle more understanding and use common sense. I believe she was alittle too straight laced in some of our circumstances. I was not impressed with the underwriter. I actually began to believe that the underwriter was on a power trip for some reason and just didn't want to get us the house.Otherwise, Michael, Ted and Crystaline were great!

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

I cannot say enough positive things about our loan specialist, Tyler Sadich and our Transaction Coordinator, Desi Murray. Both were extremely knowledgeable and patient throughout the process. They were both personable and diligent in completing tasks quickly . In fact , our loan closed exactly 30 days from contract acceptance because of their hard work! If we ever buy another home, we will return to Veterans United! I still have and wear the socks VU sent in their welcome packet. I can honestly say, ‘VETERAN’S UNITED ROCKS MY SOCKS!’I cannot thank you both enough!

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Veterans United and the Lighthouse Program, working together helped me get the house of my dreams. I can never thank them enough.

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Very pleasant buying experience. Very knowledgeable staff.

Loan Officer: Zach Debord

NMLS# 192560

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See all 139,890 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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