Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,383

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,651
4
14,781
3
2,193
2
997
1
761

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 795 reviews from West Virginia

Clear Filters

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kittle

NMLS# 1035193

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

made to hole buying a home a lot more enjoyable with updates in the processes as they received the information. much thanks to the hole team from start to finished.

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

4.5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Very easy to work with and so helpful! Answered all of the questions I had as a first time home buyer!

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Buying a home can be stressful but with Veterans United it was smooth and effortless.

Loan Officer: Josh Kittle

NMLS# 1035193

4 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Essner

NMLS# 1520515

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

2.5 out of 5 Stars

Stop selling others loans to shitty company’s we chose you all for you not another company that never answers the phone and makes it 100 times harder just to make a payment ... disappointing at best

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

We had such a great experience with Veterans United. Everyone we dealt with was very knowledgeable, helpful, and very quick to answer any questions we had. We were able to close on our home in less than 2 months. We would recommend Veterans United to any veteran home buyers!

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Veteran's United has handles my original mortgage and now my refinancing. Originally the loan office was Kevin McMillan and now Devin McCall made the experience a delight! I was kept updated every step of the way. Also the accessibility and friendliness of Chrissy Fitzgerald further made the process go on without a hitch! Veteran's United has a team of stars to make mortgages ans refinancing process absolutely effortless. Thanxs, For all you do for Veterans.!!!

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Veterans United worked with me to get me the best deal. They were quick, professional, and friendly. Like they say they are with you every step of the way, and they are. Unlike most companies today, they care about you and your family. It's all the little things that they do that make you feel like you're a part of their family. I would highly recommend using this company.

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Great experience, great turnaround time, and Ashley did an excellent job helping me buy my dream home.

Loan Officer: Ashley Cook

NMLS# 1106948

1.5 out of 5 Stars

Zach Brown did everything he could but it seemed like he was not getting any help.

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Get on board great team very affordable closing cost we are so thankful for veterans home loan .

Loan Officer: Jonathan Lucas

NMLS# 43401

4 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Veterans United are great to work with. They will guide you through your home buying experience with ease. I absttrusted my team and will definitely use them again and highly recommend to anyone ready to purchase a hone!

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Veteran's United were outstanding every step of the way. Because of them, my family finally has a home of our own. Thank you for all of your help and support.

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

The experience was very comforting with Johnna and Kayla once I explained the situation that my family and I was in with a loss of our home due to fire the worked diligently in making sure that every phase of the process went smoothly. This kinda of customer service is unheard of nowadays . I thank you all so much for this .

Loan Officer: Johnna Dunlap

NMLS# 1102695

4.5 out of 5 Stars
Would Recommend

The entire process was smooth even with a few unexpected hurdles outside anyone's control. The entire team worked well to keep us informed and moving forward in a timely manner. The website also makes it easy to stay up to date and upload documents. This was a very seemless group effort between Veterans United and our local realtor and closing attorney. My wife and I are very pleased. Thanks!

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

3.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

Start your journey today!

Let’s Go!

See all 135,383 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.