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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,808

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
110,037
4
31,587
3
5,261
2
1,606
1
1,317

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Showing all 801 home purchase loan reviews from West Virginia

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5 out of 5 Stars
Would Recommend

This is our second home purchase with Veterans United. They make the process easy, stress free and enjoyable for what can sometimes be a stressful situation. Will use them again for any potential future purchases.

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Great knowledgeable people, easy process, great to work with

Loan Officer: Vishal Patel

NMLS# 1233368

4 out of 5 Stars
Would Recommend

Overall process with VA was a positive experience, if you are on the fence like I was, explore using your VA benefit you have earned and consider becoming a home owner. Glad I did, just closed on first home.Army Ron

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend
Photo submission from Lesley L.

Veterans United are great to work with. They will guide you through your home buying experience with ease. I absolutely trusted my team and will definitely use them again and highly recommend to anyone ready to purchase a hone!

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Veteran's United is highly recommended by my wife and I. We were able to get the lowest interest rates and the highest loan approval. The team at Veteran's United is second to none. Thank you Veteran's United for such a great experience.

Loan Officer: Ben Blevins

NMLS# 1783024

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

We are so glad we chose Veterans United Home Loans for the purchase of our new home. They were fabulous! All of our emails were returned promptly and our questions answered clearly. They walked us through each step of the process in a very professional and friendly way. We highly recommend Veterans United!

Loan Officer: Jacob Powers

NMLS# 1565057

1.5 out of 5 Stars

If you use them stay proactive, don’t let them drop the ball. Insist you get daily feed back before the end of each business day or you will not get a return call.

Response from Veterans United

Ross, thank you for taking time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is available to speak with you for help improving our service.

0.5 out of 5 Stars

Horrible experience will never come back

Response from Veterans United

Austin, thank you for providing this feedback. We understand that stress can be a part of the home buying process. Therefore, we strive to provide outstanding customer service. Feel free to contact us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Our team at Veterans United made the process of buying our first home so easy. They answered every question we had and continuously kept in contact with us throughout the process. If we ever decide to buy a house, we will definitely be using Veterans United.

Loan Officer: Shane Miranda

NMLS# 1312406

4.5 out of 5 Stars
Would Recommend

Makes home buying process less stressful

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Definitely recommend Veterans United Home loans, they how to navigate the Veterans Administration loan processing. Rock Stars for the Veterans. Go the Distance and remain in constant contact with the Veteran thru the whole process!

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Overall an amazing experience and it was easy and quick and no headaches. I've heard horror stories from others about their home buying experience and was worried for nothing. Ben constantly worked to make sure I was kept informed and sent everything I needed as well as my wife. Huge relief knowing that my wife, being non military, felt like she was a part of the whole process and informed.

Loan Officer: Ben Blevins

NMLS# 1783024

5 out of 5 Stars
Would Recommend

Excellent service!

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Everything from start to finish is made easy with Veterans United team. They take care of you throughout entire process, answer any questions in a timely manner, and ensure you are kept updated.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Thank you Jerry and Dena! My family now has a forever home because of you. You both are wonderful! I can’t wait to show you move-in day😊

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Was very pleased working with Verterans United. Remember that the process may be hard at times. Just ask for help and they will do there best to help you out. Good luck to all future home buyers.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

If you’re looking for a lender that can provide you with exceptional service and guide you through the home buying process with ease than definitely choose Veterans United. They made it seamless and we’re always available with questions. Thank you all!

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Very easy to work with. Helpful.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

4 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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See all 149,808 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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