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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

172,485

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,698
4
35,532
3
5,896
2
1,823
1
1,536

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Showing all 433 reviews from Wyoming

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5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend

We felt the documentation required for our hand-written pay stubs was ridiculous. My husband has had the same job since 1991, and he is part owner. The company only has 3 employees who aren't contracted and hand-written pay stubs are what the company has used since 1982.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Very efficient and responsive it was effortless on my part during the loan process.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend

It was so easy!!!

Loan Officer: Angela Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

I had a great experience with VU.

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

4.5 out of 5 Stars
Would Recommend

Unbelievably easy process for someone that has never worked without an agent before. I usually could get in touch with either Bri or Dan when I had questions as I had A LOT. I would definitely use Veterans United again.

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Freeman

NMLS# 1721091

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Our loan specialist was Ryan, he was very professional and did not hesitate to explain the process and any questions I may have had. He was positive and professional. Ryan should be commended for his knowledge and willingness to go above and beyond to deliver excellence in service.The entire process had me really frustrated at times ready to throw in the towel, but Ryan kept things on tract for us. The deal would not have closed had it not been for him. My deepest sincere thank you to Ryan and the VU Team. If you are lucky enough to get Ryan, and do your “to do list” quickly and upload what they ask, things will go smooth.

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Home buying is very stressful. Veteran's United took the stresses I had away. They communicate very well. All the way through the whole process. They are very easy to get a hold of. And were able to make my home buying experience hands down the best. AAAAA++

Loan Officer: Stevie Steward

NMLS# 821183

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Great way to get the right financing for your home!

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Veterans United is the best option for any veteran looking to buy their home. I don't think you will find another agency that cares and looks out for your best interest like the team at Veterans United.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Veterans United is the way to go if you need to finance a new home or refinance like I did. They have very good videos to help you through the process as well as helpful teams of people. You won't regret using Veterans United.

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

I greatly appreciate all of Veterans United help, which has helped me create a level of financial stability and a path to retirement. Kyle and the Veterans United team’s work really does make a difference for veterans. Thank you!

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

First class. The service and ease of the loan process was superb. VU online system for submitting documents is so easy and fast I was amazed. Juliana and her team were on top of every step and always available to help and answer questions. I recommend VU to every veteran looking for a mortgage Co.

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

This is a great company with a hardworking team who work diligently with you throughout the process. I was extremely impressed from start to close with their professionalism and dedication.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

3.5 out of 5 Stars

We bought our home a few years ago and the buying process was great, using the same loan specialist. We refinanced through Veterans United because of how well our previous loan went.This time the same loan specialist made the process absolutely awful. Most times it took him days to answer our questions, if at all. Often he might answer one question and avoid the rest, or totally not respond to our questions, but send some other info, or ask us questions. I haven't put his name in this review because I don't feel it's appropriate. I hope his superiors read the survey and discuss with him the issues. What has changed that he went from being a great loan specialist to not giving a hoot about his clients is a question that needs to be addressed. We were told it would take 30-45 days, it took over 3 months!

Loan Officer: Kevin Webster

NMLS# 996824

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See all 172,485 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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