Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

123,919

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,497
4
13,755
3
2,038
2
928
1
701

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 836 home purchase loan reviews from Iowa

Clear Filters

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

1.5 out of 5 Stars

Rarely answered calls, dropped the ball with my closing costs, didnt know the final number until my closing day While i was signing,

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

They listed everything we needed to do. If something was unclear, they made sure we knew what needed to be done, or fixed!

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

Alex, Joe, and all of Kaleb's team were exceptional communicators and guides during our first home-buying undertaking. We made our offer the week of Memorial Day and closed around the 4th of July! It was a remarkable and momentous experience getting our slice of the American dream with my hard-earned VA Loan. This organization is top-notch, trustworthy, and extraordinarily served my family and me every step of the way. Thank you, VU!

Loan Officer: Kaleb Long

NMLS# 35296

2.5 out of 5 Stars

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend
Photo submission from Jeremy S.

It was absolutely wonderful to work with Nick! This is my third time buying a home and first time via email, and let me tell you this was the smoothest, most professional and simply wonderful process of the three!

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

What a great, simple, stress free process our experience has been with Veterans United.

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

Production Manager: Michael Anderson

NMLS# 399792

5 out of 5 Stars
Would Recommend

Our loan officer Jeremy straatmann went above and beyond his job! He never gave up on me and wife and our loan. He was not only our loan officer but he became a friend! Working with him you can see that he has a passion for what he does and helping veterans like me purchase and own their own homes. He was absolutely amazing through out the whole process!!

Loan Officer: Jeremy Straatmann

NMLS# 1645476

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

They helped us from beginning to end never flinching and always there to handle our issues.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
Larry M

I wouldn't have my new home without Cody Smith's help. The team bent over backwards to help me out and made it look easy, even when we had problems with the paperwork. Thank you so much!

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Jacob Powers

NMLS# 1565057

3.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

4 out of 5 Stars
Would Recommend

When I got to my new job, other new hires obtaining a VA loan with other banks were able to close solely on proof of employment. They didn't have to wait 2 weeks to close for a paystub. It made it extremely expensive to pay for 2 weeks of housing. I personally wouldn't recommend Veterans United for new hire employees.

Loan Officer: Brenda Mertz

NMLS# 1654336

5 out of 5 Stars
Would Recommend

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
Photo submission from Anthony A.

The team made the process smooth and no hassle.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

1 out of 5 Stars

My loan almost did not close on the date I had set for 3 months. Communication back and fourth was terrible. Extra paperwork was needed the day before closing that could have been gathered and turned in weeks prior. Paperwork was submitted and not received for days in my folder until I finally got ahold of someone to let them know.

Response from Veterans United

Thank you for this feedback. We understand that purchasing a home can be a stressful time and a lack of communication does not help. A member of our Client Advocate team has left you a voicemail and email if you would like to provide further details on your experience. While we cannot change your experience we want to ensure other Veterans do not have the same experience.

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

I was always able to reach someone when I needed! They were patient and helpful

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Extremely easy to deal with.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

made getting my house easy, and way less stressful.

Loan Officer: Leanna Moss

NMLS# 1126212

Start your journey today!

Let’s Go!

See all 123,919 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.