veterans United has been pretty easy to work with. the staff gets back quickly with any questions you may have, and they explain things so anyone can understand.I recommend them highly for home loans or refinance. Veterans, take notice of them and at least talk with them!!
I've purchased a home & a condo unit with VUHL.VUHL does its best to help Veteran's secure good homes.Sam Sexauer is a top-notch loan specialist in my opinion. Everyone at VUHL was helpful throughout when I moved to KC Metro & purchased a home, and several years later when I downsized from my VUHL financed home into a VUHL financed condo unit.I was fortunate to have VUHL, especially loan specialist Sam Sexauer, working with me every step of the way.
My experience with the VU crew (Jeff and Nathan) are their professionalism, attention to detail, and the outstanding service they provided me when processing my new loan.
I would like to be able to contact my Transaction Coordinator more directly. I appreciate being able to have the ability to avoid playing phone tag.
Craig and Elaina were wonderful to work with and made our experience extremely positive.
When it comes to VA loans there is no company better and I should know as I worked with seven different financial institutions before working with Chris at veterans United home loans.
The team members ,many times, had problems understanding the paperwork sent to them by the bank. Seems they didn't believe what we told them--even though it proved to be the way it was. That took a long time on our loan time. We bought discount points and because of their slowness, they had to "re-lock" our rates many times, which upped the points. They had to recheck our credit scores because of being so slow to complete the loan--it lower our score and they raised the discount points by 1%. I sent them my credit statements to be paid off and they couldn't even read the payment address on the statements and asked me to send them the addresses. Waste of time, again.
From start to finish the team that helped me was absolutely perfect. I was under a major time crunch and the team was able to make it happen in a very short amount of time. I really enjoyed working with Daren and his team. Good Job
We worked well together and was able to close in record time!
28 days start to finish! Start 10 November, (USMC birthday) to 8 December. Granted we already had our appraisal
It was very good service.
Everyone was helpful made us feel comfortable in what we doing for the second time.