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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
9,540 reviews
869 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 9,540 reviews from Colorado

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5 out of 5 Stars

Bill and his team went well above and beyond. The whole process went far smoother than I expected.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

I already recommended to a friend.Kyle and Jenny were so great to work with. They were friendly and capable and answered any questions I had promptly and with a lot of knowledge.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Photo submission from Summer P.

Amazing experience using Veterans United. They communicated extremely effectively and we never felt in the dark! Would highly recommend!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

2 out of 5 Stars

As a first time homebuyer who was completing the process from a remote location due to work, I had a lot of questions. There were several issues that arose during the closing process that were not necessarily at the fault of Veterans United, however, I had the most difficult time obtaining information from anyone on the VU loan team during those moments. I called multiple people on several occasions, and left voicemails when they didn’t answer, but was frequently met with zero response. The day of closing, my realtor was under the impression that I could lose the house because he was apparently told that VU would not fund the mortgage until physical copies of the closing documentation were received. I then called Brandon (loan officer) who immediately began to condemn my realtor and sounded annoyed that I was calling for reassurance. He said there was nothing to worry about, that they were working on funding the mortgage, and he would reach back with an update. I literally never heard back from him. Thankfully everything seems to have turned out alright and I have a home on the other end of this interstate move. Due to the lack of communication during this process, I would not currently recommend Veterans United.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Working with Reed Murray and Veterans United was an absolute pleasure. We I go to refi I know exactly who I am going to. From start to finish, Reed was and is an absolute pro. I couldn't be more pleased on how he took care of us.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

My team went above and beyond beyond the normal expectations for me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

Seth Crain was very professional throughout the long process. He was available to answer all of our questions and helped us through some tricky situations with never a complaint.
Would highly recommend Veterans United and ask for Seth.
Andrew Glaves, Major, USAF, BSC (ret)

headshot image of Seth Crain

Loan Officer: Seth Crain

NMLS# 2771716

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

I appreciate the whole team that worked with me to get me into my home. Couldn’t be happier

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

It was great working with Martin and the team. Thanks for all the help and clear instruction!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

We recently closed on our dream property — a remote off-grid Earthship home in the Colorado mountains — and Veterans United made what could have been an incredibly stressful process feel manageable every step of the way.Our Loan Officer Toby and Senior Loan Coordinator Levi were outstanding. This wasn't a straightforward transaction by any stretch. Toby and Levi stayed on top of every moving piece, communicated clearly, and never made us feel like we were out of options when new hurdles popped up.What stood out most was the genuine commitment to getting us to the finish line. Veterans United clearly understands that VA loans aren't just a product — they're a benefit earned through service — and the team treats them that way. We felt supported, not just processed.We closed on time, in a home we love, and we couldn't be more grateful. If you're a veteran looking for a lender that actually goes to bat for you, look no further than Veterans United. Thanks for making our dream come true!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

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5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

I had a VA loan in 2008 and did'nt have to do half the stuff I had to do for this loan. I mentioned this to my realitor (Shelly Keller) and she sat me down and explained the changes over the years and why. This helped me understand the process. If you have anymore clients in Colorado you should use her she is a great realtor.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

4.5 out of 5 Stars
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

3.5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

4.5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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