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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,378

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,060
4
36,733
3
6,112
2
1,880
1
1,593

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Showing all 196 refinance loan reviews from Connecticut

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4 out of 5 Stars
Would Recommend

This would be a10 except for some errors that were made that drastically decreased the value of the loan proposition and that I had to point out myself more than once to get clarified. (Very specifically I'll say they were on the loan value sheet where my old loan was listed with escro payments and my new loan was listed without, giving me a false savings of nearly $500 a month with the new loan) When I clarified it the first time I was told the paperwork was correct but on the second go around I forced them to explain and they admitted their mistake and corrected it. There was also an error in paperwork signing that caused my loan payment to be delayed by a week due to a VU assigned technician.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

I have recommended Veterans United to many of my veteran co-workers and friends. This organization has been a wonderful resource to me and my fellow veterans. Thank you for your support.

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Everything is Outstanding thanks to Jonathan Lucas l am very Happy with my Home

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
Would Recommend

The only feedback I have is that it would be great to have a little bit more communication about certain steps in the process. For instance, I had no idea Equifax was going to be calling me and asking me to conference call with my previous mortgage company to verify my old mortgage. That was unsettling in a time when identify theft is so common.Lastly, it would be great to have a live conversation to go over the closing costs. Looking at those was very overwhelming and confusing, especially since there were so many costs involved. For instance, we had no idea of the $10,000 VA loan fee. That would’ve been nice to know earlier in the process versus finding out when we are reviewing and signing the final closing disclosure.

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

I have already recommended this team to a friend of mine.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

I didn’t like reviewing the same long documents over and over. I would have preferred to review the preliminary final document and then the final only.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

This is the company to use for your refinancing needs! Efficient, thorough and timely!

Loan Officer: Zachary Nelson

NMLS# 1599016

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Very good communication: all questions were answered quickly. The refinance process was simple and my mortgage is now with Veterans United instead of Wells Nogo!

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Farris

NMLS# 1736871

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

This was my third time working with Veteran’s United in the home buying process. Each time, the team has been there to guide us along the way and set expectations throughout the process. My husband and I have been impressed by their communication and attention to our needs each time. Thank you for another positive experience!

Loan Officer: Zane Hildreth

NMLS# 1151139

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

He works through any problems setting you at ease.

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

4 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Even though it is an intensive process, you will be glad you put your mortgage application in good hands

Loan Officer: Jeremy Henry

NMLS# 186485

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See all 180,378 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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