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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,766

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,082
4
12,360
3
1,863
2
836
1
625

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Showing all 905 home purchase loan reviews from Hawaii

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5 out of 5 Stars
Would Recommend

Loan Officer: Troy Switzer

NMLS# 1532881

5 out of 5 Stars
Would Recommend

Loan Officer: Lyda Cole

NMLS# 1428071

5 out of 5 Stars
Would Recommend

This was our first homebuying experience and there was a lot to learn. The team was great at explaining every step and very patient answering our questions. The response time for all calls and messages and paperwork was wonderful. By the time we signed all the papers, we felt very confident.

Production Support Mngr: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Loan Officer: Troy Switzer

NMLS# 1532881

5 out of 5 Stars
Would Recommend

Production Support Mngr: Tory Tuttle

NMLS# 870114

4.5 out of 5 Stars
Would Recommend

Overall, the experience with VU was positive. The corporate website requires a verification code to gain access to a user's account. The directions say that the code can be sent via text or voice. I tried many times, but the voice option does not work. As a result, I could not access my account to review and sign documents. This was inconvenient for me, and added work to local and corporate staff. When I did not sign documents within 3 days, VU had to send me everything in hard copy. Of course, this meant a lot of papers plus postage. Recommend the voice option be fixed, or not offered if it will not really be an option for users.

Production Manager: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
Would Recommend

Production Support Mngr: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Everyone was very friendly, professional and helpful.

Production Support Mngr: Tory Tuttle

NMLS# 870114

2.5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Sutton

NMLS# 1462610

5 out of 5 Stars
Would Recommend

My personal experience with the staff and members of Veterans United Home Loan was simply outstanding in every sense. They were very professional, courteous, and most of all, super-effective in communications. Without any doubts, you could readily tell they results-oriented & goal-driven in all their business dealings.

Production Manager: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
Would Recommend

Loan Officer: Troy Switzer

NMLS# 1532881

4.5 out of 5 Stars

Its only for militarily

Production Support Mngr: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Loan Officer: Lyda Cole

NMLS# 1428071

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
Would Recommend

I will just say it was simply wonderful.

Production Support Mngr: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

The staff at Veteran's united was warm, friendly and easy to talk to. The experience here is worlds away from similar experiences with even Navy Federal, where I had to wait a long period of time, couldn't schedule an appointment and talked to a loan officer who all but told me that she wasn't interested in my case in the slightest.

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
Would Recommend

Loan Officer: Troy Switzer

NMLS# 1532881

5 out of 5 Stars
Would Recommend

All the employees made the process simple and pleasant.

Production Manager: Sheryl Chun

NMLS# 346120

4.5 out of 5 Stars
Would Recommend

Production Manager: Sheryl Chun

NMLS# 346120

4 out of 5 Stars
Would Recommend

Production Manager: Sheryl Chun

NMLS# 346120

4 out of 5 Stars
Would Recommend

Veterans United is straight forward with no gimmicks

Production Support Mngr: Tory Tuttle

NMLS# 870114

4 out of 5 Stars
Would Recommend

Loan Officer: Kenneth Saulnier

NMLS# 1438786

5 out of 5 Stars
Would Recommend

Production Manager: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
Would Recommend

Tory Tuttle and Destiny were an outstanding representation for Veterans United! She works with a true spirit of excellence!

Production Support Mngr: Tory Tuttle

NMLS# 870114

4.5 out of 5 Stars
Would Recommend

Production Manager: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
Would Recommend

Loan Officer: Troy Switzer

NMLS# 1532881

5 out of 5 Stars
Would Recommend

This is a First Class Organization that strives to help the veterans get into a home. Someday, I would like to be part of your organization.

Production Manager: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
Would Recommend

Production Manager: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
Would Recommend

Loan Officer: John Sego

NMLS# 1439557

5 out of 5 Stars
Would Recommend

Loan Officer: Larry Gonzales

NMLS# 1452722

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See all 108,766 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.