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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
9,059 reviews
985 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 9,059 reviews from Kentucky

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5 out of 5 Stars

Excelente servicio, amabilidad, atenci

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

4.5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars

Amazing working with Karol and team! Amanda provided amazing support got questions answered quickly. Worked through alot of difficulty with this home purchase since it was really unique. Took months before we were able to make an offer but everyone treated us kindly while we ran numbers to ensure it fit our family and budget. This home we are hoping to be our last home purchase but if not I know I can trust them. Thank you

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Overall very professional, helpful and willing to answer at almost any time of day help with much more than just the mortgage.

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Ashley Palmer

Loan Officer: Ashley Palmer

NMLS# 2774419

5 out of 5 Stars

They were by far the most helpful, understanding, and easy lender to work with. My kids and I are extremely happy with our home thanks to Veterans United. .

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Not only would I recommend VU, but i already have recommend y'all to a friend of mine in Idaho!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Everyone was helpful and friendly, I feel I've known them my whole life. I've worked with more than I can name. All were great. Thank you.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars

They made the process easy and seamless. I will always highly recommend

headshot image of Dane Jackson

Loan Officer: Dane Jackson

NMLS# 2407552

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4.5 out of 5 Stars

Veterans United goes every step of the way to provide an almost seamless transaction when buying a home for Veterans. The customer service was great. They work long hours of the day, outside of normal working hours. The heart of this outstanding service at VU was the Loan Officer. All in all, I would very much recommend them!

headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

I was completely blown away about how helpful, friendly, courteous, and thoughtful Veterans United and Trey Barrows team has been throughout the entire home buying process My wife and I are completely Ecstatic and never thought we could buy a home and were so afraid when we first came into the prospect, but from the beginning, United veterans team came to the rescue with everything at their disposal to help my family, and I realize a dream come true.
Thank you, Trey, Riley, and everyone else who committed themselves and was involved in helping us Find and purchase our dream home.
I would definitely recommend Veterans United, Trey Barrow, and their very professional and knowledgeable staff to everyone I know.12 out of 10 y'all

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars

Everyone I talked to was so polite and informative it made the whole process easy!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

The whole team was great to work with..very knowledgeable about everything and explaining what I needed to do throughout the process..the To-do list was extremely helpful..

headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

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Experience first-hand why 370,664 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

It was a very easy process, Joe and hid team did a really good Job.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Katie Smith is the bomb! Fun dealing with her and very courteous, knowledgeable and professional. Very responsive.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Steph was easy to work with and always willing to answer our questions.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

Easy to work with and explained very thing.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Photo submission from Nathan H.

If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars

Working with Dean Crippen and the Veterans United team made the home buying process smooth and stress-free from start to finish. Dean was professional, knowledgeable, and always quick to answer any questions I had throughout the process. As a veteran, it meant a lot having a team that truly understood the VA loan process and worked hard to make everything simple and efficient.Dean went above and beyond to make sure I stayed informed every step of the way, and his communication and dedication gave me confidence during such a big purchase. I highly recommend Dean Crippen and the Veterans United team to anyone looking to buy a home, especially fellow veterans. Outstanding service all around!

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

0.5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Suzie hears my need addresses it professionally and is always available to clarify process or questions i might have. Love this team!

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars

The staff were very professional, they answered all my questions in a prompt manner. They guided me through every step.

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

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