They were very helpful from the beginning I had bad credit and they helped get it to a place that would help me get a house and all in a month a half
The quick flexible team worked swiftly to accommodate my changing circumstance in terms of the type of loan I desired after an illness in the family.
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
I have bought 5 homes in my lifetime, this was by far the best buying experience!!!!!
Everyone was great. Very helpful and made sure that I was kept informed every step of the way. Very easy to work with!
Charles is amazing to work with. He makes the entire process easy and is very driven and communicated well. I will always use him for any home buying or refinancing.
Tina on the insurance side is also amazing. She sent me offers for insurance early in the process and I declined. However, with less than a week left till closing, I called her back and she was able to get me better rates than who I had and even lower than the previous offers.
Our home buying concierge was amazing as well. Johnathan went out of his way to provide us with so much information that we were able to get all utilities set up and found us internet for our rural location.
10/10 will recommend to friends.
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I cant say enough about Veterans United and especially Kevin Reichert and his team. This is the third time I have had the distinct pleasure of working with these trained professionals. We were kept informed at every stage of the process for this refinance and I appreciate that I am always thanked for my service. Thank you to Veterans United for YOUR service!
As a first time homebuyer going through them made everything simple and easy and I couldn’t have asked for a better team to help me accomplish this goal
Marty was amazing and took care of us the process was super easy and we are very happy with the service we received. Would highly recommend Veterens United home loans. This was our second time using VU to buy a home.
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Absolutely amazing and relatively quick, the staff were always amazing to work with and so helpful explaining the process!
There were a few bumps in the road but overall the process was very good. Thank you Veterans United for all the work you did on our behalf.
Bryant was amazing through the whole process!
Veterans United has been one of the worst companies I have ever had the misfortune of dealing with.
Response from Veterans United
Hi Peter,
I’m really sorry to hear this was your experience. Feeling this way about a company you trusted to help with something as important as your home is incredibly frustrating, and I hate that we left that kind of impression.
Your feedback matters, and I’d appreciate the opportunity to better understand what led to this so we can take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Unbelievable support! The whole team was patient with us, answered every question and exceeded every one of our needs and requests. They were available whenever we called or would return calls within minutes of us reaching out.
We were very impressed how quick and smoothly the refinance went
If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!
Matt, Jennifer and the entire Veteran United team were excellent and available to answer my questions at all times. They made the process smooth and stress free. Highly recommended!
Very smooth process
They did Great! Answered all of my questions and had great response times!
