Everyone at Veterans United treated us like family we will always be grateful
Working with Veterans United, especially Evan, was a fantastic experience.
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
The Veterans United team went above and beyond to make my home-buying experience simple and stress-free. They were responsive, professional, knowledgeable, and genuinely personable throughout the entire process.I’ve purchased several homes over the years, and this was by far the smoothest and most seamless experience I’ve ever had. Chace took the time to explain every step of the process, answered every question thoroughly, and consistently followed up to ensure I always felt informed and confident. His communication was exceptional from start to finish, and he never missed a beat.I can’t thank Chace and the entire Veterans United team enough for their outstanding service. If you’re looking for a lender that truly puts its customers first, I highly recommend Veterans United.
Tim and Donna were fantastic. They answered all my questions and followed up when the refinance was complete.
Jerry and his team did an outstanding job throughout the whole process, couldn’t be more happier. Thank you team Jerry
Terrible Blake should not have that job he is horrible communication took three months to close had to different delays horrible
Response from Veterans United
Hi Rodney,
I'm sorry your experience was so frustrating. Buying a home is stressful enough without delays and feeling like you're not getting the communication you need along the way. That's not the experience we want for our borrowers.
If you're open to talking more about what happened, I'd be happy to look into your concerns. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Because of your team turned our dreams of owning a home a reality and I could never have done it without you.
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Allow me to thank Eric Johnson and his team for ALL their help!!!This is our 2nd home purchase with Eric and Vetrans United and they never cease to amaze me. Their personal approach and genuine concern about my families happiness and well being is a refreshing change.
I would definitely recommend Eric and Vetrans United to family and friends alike.V/R
William R Kuzelka
USN, RETIRED
It was a great experience! I couldn’t be more happy with how the process and everyone I worked it went!
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Eric was really good very easy to work with super cool guy would recommend to anyone! The whole team was good people im not easy to get along with under stress and they all kept their cool keeping mine! Very satisfied!!!!!
They made the process very easy to transition into home ownership and my questions were answered in a quick and knowledgeable way and always courteous . I would highly recommend Veterans United to anyone looking for a home purchase and loan assistance. Thank you Rosa and to all the team members who helped along the way and make my dream of homeownership possible.
Helpful every step of the way couldn't ask for more or better help
If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!
All of the staff made our home purchase super easy.
I always learn fron Ben Choi, my loan coordinator. He is extremely helpful and knowledgeable. He answers whatever questions I have and has my best interest at hand. I will always use Veterans United Home Loans.
Jody and his team were absolutely fantastic. He told me to trust the process in the beginning when I was worried about closing costs and as we got to the end he was right. They were all so helpful!
