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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

176,017

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,522
4
36,099
3
5,990
2
1,843
1
1,563

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Showing all 241 refinance loan reviews from Louisiana

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5 out of 5 Stars
Would Recommend

Jenny was a new loan officer to us from just 3 years ago, but she was every bit as good. Very attentive, communicated very quickly and easily and had great follow-up.

Loan Officer: Jenny Kolan

NMLS# 1861612

5 out of 5 Stars
Would Recommend

Amazing team and easy process! They went above and beyond for my family. Thank you!

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Ponder

NMLS# 1674156

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Great service from beginning to completion!!!!!

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Prenger

NMLS# 1155104

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

I will never use anyone else. And I told my son to use y'all and all my buddy's who are vets.

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. The staff understands us because there are veterans as well. outstanding customer service that borders on becoming extended family.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

We had a great experience with both the initial purchase of our home and the refinancing through Veterans United! Thank you to Jason Crone and the rest of the team for making it happen for us! We are grateful to all who helped us with the home buying and refinance process! We highly recommend Veterans United!!!!

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

easy to reach, very nice

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

My initial finance and refinance were both done by VU and 100% recommend them for any home buying needs. They’re very respectful of your time and efficient when it comes to doing their job. I haven't had a single regret working with them.

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

I was very fortunate to have found Heidi Bailey-Houston with Veteran's United Home Loan by phone, when I was going thru my retirement process from the Military. As my Loan Specialist she helped me thru the process from day one to the the closing day. She introduced me to an good Realtor (Malinda Scott-Century 21) in Bossier City, Louisiana, she was with me as well to the end. They both was patient with me as I looked at many homes in my area, didn't steer me wrong, right by my side. Kept me informed either by phone or email. I felt great working with a group of outstanding people, when they needed something, I was there for them, because I really do appreciate the hard work they did for me to get me into my home.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

The loan team is very responsive and answered every question quickly! They acted as fast as we did during the process.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

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See all 176,017 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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