Chris, Taylor and Max were great. They made this process exceptionally easy. If you only had a free moving company😆. Moving in my late 40s was as easy as my 20s and even 30s. Thank you again to your amazing team.
I didn't overall like the experience I feel like I was went through the ringer and answer questions that that should not should have been asked.
Response from Veterans United
I'm sorry to hear the process left you feeling frustrated and overwhelmed, Roy. I understand how discouraging it can be to answer questions that don't seem necessary. I'd appreciate the opportunity to learn more about your experience and address your concerns. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!
I can’t say enough great things about Katie and Caroline! From start to finish, they were absolutely phenomenal to work with. Both were incredibly proactive, staying on top of every detail, keeping me on track with requirements, and making sure I understood exactly what was happening at every stage of the process.Their communication was outstanding. They checked in regularly, answered every question I had, and took the time to explain everything clearly. I never felt like I was left wondering what came next or where things stood.I’ve been through the home buying process before, and I can confidently say this was the easiest and smoothest experience I’ve ever had. That is a direct reflection of Katie and Caroline’s professionalism, dedication, and genuine commitment to their clients.Buying a home can be stressful, but these two made the entire process feel effortless. I couldn’t have asked for a better lending team, and I would absolutely recommend them to anyone looking to purchase a home. Thank you both for making this such a fantastic experience!
Friendly, professional, great communication, fast and easy.
It was an amazing experience very simple easy to understand from beginning to finish clear communication, and phenomenal service, as well as amazing follow through and concern of how we were doing in the process.
Made every step of the process easy.
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I want to say that Aaron, Colleen, Marty, and Hope were AMAZING people to work with. As first time buyers, we were shocked how smooth the process was. They communicated really well with our agent, with us, and made things super easy to understand. Also, along with our agent, they did everything they could to make sure to have things within our monthly budget. By far the best group I have ever worked with. They are a stellar team! Would definitely have this team recommended for first time home buyers. 10 out of 10!
This is the my second time using the VA home loan process and like before Krystal Palmer and her team knocked it out of the park.
They were a huge help, and were always on top of everything, very prompt and easy to work woth. They are amazing at what they all do.
I appreciate everything Veterans United has done for me and my family. As our second home purchase the process was stress-free. Thank you so much to our loan team!
Veterans United sets a gold standard with respect to negotiating for a house. The online To Do lists alerts everyone as the information needed and the steps to be taken. That concept should be a no-brainer with respect to the industry.I was also in contact with different people covering all aspects required when moving 2,000 miles to a new location.Steve
Very easy and straight forward process plentiful of help was offerd to my first home buying purchase
Working with Chris and his staff made the process of buying a house very easy and they were all very helpful and friendly.
Starting the home buying process from overseas was a challenge! Veterans United's Chris Primmer and team were a pleasure to work with. From the first phone call, Chris answered our questions, responded quickly, and maintained contact with us through every part of the home buying process. Every team member was patient with us and fully explained every document, dollar, and prepared us for the next step. We love our new home and it was all possible with the Veterans United team!
