They were amazing, very supportive, and willing to answer any question that I had. They went above and beyond.
Matt Hina was excellent- skilled and personable. Not so fond of Blair Roberts expectations and pettiness.The documentation was ridiculous. I had zero debt, $300,000 cash, $10,000+ monthly income, net worth $1 million + for a $572k house with a credit score of 785. The documentation should have taken an hour. Not weeks and weeks and ultimately me capitulating in the middle of my mother in-laws funeral to link accounts.I completed a Veterans United checklist form which just restated what I already documented- closing attorney and insurance company. Not necessary. I typed it on the computer, printed it, signed it, scanned it and uploaded it. Some silly person said I needed to redo it and hand write all. That’s when I lost faith in the judgement and decision making of the collective team.
Greet experience with the team helping me get through my first house buying.
Satisfied
Working with our mortgage lender, Veterans United, and their entire team has been an outstanding experience from start to finish. Every step of the way, they made the process smooth, stress-free, and truly exceptional. Mike Wilson, our Loan Officer, consistently returned calls and emails, and he and his team kept us informed every step of the way. They guided us through each next step with clarity and patience. Their communication was excellent, their professionalism unwavering, and their dedication to keeping everything on track was evident throughout the loan process. We also want to mention that their Concierge team is absolutely wonderful and very helpful. Thanks to this team, we were able to purchase our home with peace of mind and confidence. We couldn't be more grateful for their hard work and expertise. Mike, Danny, Bri, Delaney, Dylan, and so many others! Highly recommended.
Nothing else to add
Were really happy with our new home thanks 😊
The entire team went above my expectations. Made sure we were ready to close
Very kind in all interactions. Made sure we understood documents and next steps. Helped us know what to expect next.
My whole team was great. Maggie, Shayna, Chase, Jaden were there if I needed assistance with anything and any questions I had, I could call or text. I like that we can text.
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Corey Jackson and his entire team are tremedous, with unmatched professionalism. Their energy, patience and enthusiasm to get me through this madness standsout. I thank each one of them.
Whitney was great and all your other associates were very helpful during this process.
The app is also a great help easy to navigate, sign and send documents when I'm not on my work computer.


