Very easy to work with. Was intimidated with the whole process but the team made it easy to know what was needed to keep the ball rolling. Never felt like i was lost.
Great
Spencer and his team made the home buying process quick and easy, all while getting me a great deal!
Veterans United was amazing. We had not one issue from start to finish.
Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.
Shane, Barno, and Abby were a great team and made home buying a breeze. They all had great communication and were all very flexible. I am very happy with their services!
Christian Baker, and Jake Walker, did a fantastic job of walking me through the process. We didn't use a Realtor, and they were helpful and patient with everything.
Lucas Hassemer and his team went above and beyond for us from start to finish. Their hard work and dedication got our loan through well ahead of schedule, and we were able to close several days early, which made a real difference for us. Lucas was personally checking in and working on our file even while he was on vacation, which tells you everything about his commitment to his clients. We never felt like just another file number; his team was responsive, proactive, and clearly cared about getting it right, not just getting it done fast. We couldn't be happier with our experience and would recommend Lucas and his team to anyone without hesitation.
Ready to see for yourself?
Experience first-hand why 377,280 homeowners give us a perfect score!
Olivia and Ashley were wonderful, and easy to work with!
Justin & his team have been the best. This is the second time we have used Justin to purchase a home and I would use him again...absolutely.
I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.
My only complaint about this whole process is the title company. They caused a major delay and caused us to have to have the pest inspection done twice and pay for it a second time. We did get refunded $129 of $$155 fee that we paid the second time which I’m very thankful for but for something that should have taken a month to six weeks took just a little over three months. Overall, I’m very happy with veterans United and how the whole process went from beginning to close.
Unfortunately there are to many things that went wrong for me to type them all out. In the end I would not recommend and nor will I choose to use Veterans United again in the future.
Response from Veterans United
Hi Shaun,
I’m sorry to hear there were so many frustrations throughout your experience that you wouldn’t recommend Veterans United or consider us in the future. I’d appreciate the opportunity to better understand where things went wrong. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Derek was always available and responsive! Top notch professionalism and very helpful along the entire process!
Cannot say enough about how well Kelly and her team made my home purchase so easy. From day one Kelly listened to our questions and never felt like we were "just another number". It was like talking to family. Home buying can be stressful. She always was there to answer our questions. Outstanding customer service Kelly! We are so glad we went with Veterans United opposed to other lenders I have used in the past. (NFCU)
THANKS AGAIN! I would highly recommend.
Sam Short and Courtney Cockrell were both amazing to work with. They went above and beyond for us!!!!
Joe K was helpful from the beginning to the very end. All team members were responsive and always looking to help—especially for a first-time home buyer.
Outstanding service team and super easy to work with.
I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.
From the very beginning to the very end VU made my process smooth & easy
