Jon, and his team Ryan, Alex, and Korrie are the best. They made my refinance process a breeze. They worked very hard to keep us on schedule. I first started out with My bank N**U and after over 20 years with them, they did not seem to interested in being timely with my refi, or answering my emails or calls. So we moved over to Veterans United. They were always available when We had questions, and never made us feel rushed. I would definitely recommend them, the process was smooth and easy loan started 12/02 loan closed 1/14 easy peasy. Do yourself a favor, and give them a call. Thank you Veterans United
Excellent customer service. Glad we only had 1-2 people to work with. Easy process. User friendly site. So glad we left Quicken Loans (night and day difference).
They were very helpful in every thing.
you guys work really hard to make these loans go through. I really appreciate it.
on time every time. thank you
Much better rate than anywhere else.
We've used USAA and a more local company for our second home and they don't hold hold a candle to Veterans United Home Loans.
very nice, professional and friendly
George was unbelievable and went out of his way to make our refinance a success. Because we were paying off two sizable loans on our home to take advantage of lower interest rates, George enabled us to reduce our monthly payment by almost $3,000 per month. And on top of that, he suggested I get a quote for homeowner's insurance from a new agent with a different company. My wife and I had homeowner's insurance with State Farm for several years. George recommended this company and we got a quote. Much to our surprise, we were quoted a rate of $1,200 less per year than we had been paying. And deductibles were $6,000 less, all for a lesser annual premium. We felt blessed to have George help us negotiate this world of refinance.If you are ready to refinance, be sure to ask for George Eastergard at Veterans United. We feel his company are warriors in every way.
Updates were infrequent by my agent and my insurance policy was not paid (normally paid from escrow), thereby causing my policy to be cancelled.
Response from Veterans United
Jon, thank you for your survey and informing us of your situation. We will use this to assist our customers and to improve communication issues moving forward. Please contact our Client Advocate team for any questions you may have now.
Extremely pleasant and very knowledgeable
Excellent Loan Officer efficient and attentive
Efficient, Professional and Friendly
It was very fast and your entire staff was knowledgeable and very helpful
Another easy transit from start to finish!
Absolutely exceptional. Love doing business with Veterans United.