My loan officer Laura Wilson was amazing. She responded to emails quickly and was very helpful
Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.
All my questions and concerns were shared quickly and professionally.
Now that the dust has settled, we've closed and are slowly moving into our new home. I wanted to take a moment to tell you my thoughts on the support I received from VU throughout the process.I am a retired Marine, and in my lifetime I have written fewer than half a dozen reviews of any kind. I felt compelled to write this one because of the exceptional support I received from Charlie Holsten.I am the first to admit I wasn't an easy customer. Our home search stretched over roughly five months. We pursued multiple properties, had offers fall through for various reasons, and faced more frustration than I’ve experienced in any previous home search.Through it all, Charlie was outstanding. He prepared every loan estimate promptly - likely 15 or more over those five months - and clearly explained each one. No matter when I emailed him, day or night, he responded quickly.Even when my emails were less than ideal, unprofessional, and/or borderline disrespectful, he replied with consistent courtesy, respect, and professionalism. When I grew frustrated, he remained calm and reassuring. Whenever I considered leaving Veterans United, he stayed with me, kept the process moving, and ultimately helped me close with VU.Charlie is an absolute A-team professional. His knowledge, responsiveness, patience, and commitment made a difficult process manageable and successful.YES - I would use VU again, and YES, I would specifically request Charlie!
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John was kind and knowledgeable. He really wanted to assist us. Great guy!
Malachi and team made moving easy. They were all great and very professional. I highly recommend Veterans United!
Timothy was absolutely incredible throughout this entire process. They made me feel very safe and secure throughout my very first home purchase!
I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.
Heidi and Greg were great to work with, start to finish.
Seth and Becca were thorough and professional, working in a timely manner and with efficiency.
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Matt was awesome truly passionate and focused on helping veterans reach their dreams.
Everything went well from beginning to the end, as they made a way for tme to secure my new home from one state to another. They made it easy, and always had my best interest in mind.
I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.
Brandon did great. Eric did great. Period. We had a FAST CTC window we needed to execute on. They helped it along excellently.
I am still displeased with the information I received concerning interest rates and believe I was made to pay a higher rate then I should have. The I am your military buddy and I am here to help you through all this became lip service as soon as I realized you didn't fix my rate when I started on the path to purchase. Considering the increase It cost me over 33000 dollars over the course of my loan. I would never recommend someone I cannot trust...
You all provide excellent services. Very professional and friendly and helpful. Thanks a million
