Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.
The entire team was amazing! Kyle, Jaclyn, Chris, Aaron, and Max communicated through the entire process, making it easy to make decisions that work best for me or find alternative ways to upload documents. I could not have done any of this without them!
Thank you to Ryan and his entire team! I had a phenomenal experience for my second home purchase with Veterans United Home Loans which is why I am a return customer. Thank you everyone!
Levi Jared and Neil were extremely helpful in all aspects of the process. If I had a question everyone of the helped out. Deb Almond on the other hand made the process way more stressful than it should have been.
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The Veterans United team was absolutely amazing! They took great care of me, answered all my questions, and guided me through every step of my first home-buying experience. They made the process smooth, stress-free, and easy!
A heartfelt THANK YOU to Alan Thomas, Cierra Halbirt, and the entire team for working so diligently to make this experience a success. I truly couldn’t have done it without you!
I’m so grateful for my team and would definitely recommend Veterans United to anyone looking to buy a home!
Everything was great. At times the paperwork requests were numerous, but we survived and got it all in on time.
Clayton is amazing!! I’ve worked with Clayton in the past and he always goes above and beyond for his clients.
I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.
Emmy Curry was an absolute professional.
Glad to have had her and her team working with me.
Very easy to work with!
I was surprised at the disorganization we encountered with Veterans United during this home buying process. Our first home purchase was pretty painless, but this one was consistently plagued with things not being completed in a timely manner.
Response from Veterans United
Hi Matthew,
I’m sorry to hear this homebuying experience didn’t live up to the positive experience you had with us the first time around. I can understand how frustrating it must have been to encounter repeated delays and feel like things weren’t being completed when you expected them to be.
I’d appreciate the opportunity to learn more about what happened and make sure your concerns are heard. Please reach out to the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday. Messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Very easy to work with. Was intimidated with the whole process but the team made it easy to know what was needed to keep the ball rolling. Never felt like i was lost.
Great
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Spencer and his team made the home buying process quick and easy, all while getting me a great deal!
Veterans United was amazing. We had not one issue from start to finish.
I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.
Shane, Barno, and Abby were a great team and made home buying a breeze. They all had great communication and were all very flexible. I am very happy with their services!
Christian Baker, and Jake Walker, did a fantastic job of walking me through the process. We didn't use a Realtor, and they were helpful and patient with everything.
Lucas Hassemer and his team went above and beyond for us from start to finish. Their hard work and dedication got our loan through well ahead of schedule, and we were able to close several days early, which made a real difference for us. Lucas was personally checking in and working on our file even while he was on vacation, which tells you everything about his commitment to his clients. We never felt like just another file number; his team was responsive, proactive, and clearly cared about getting it right, not just getting it done fast. We couldn't be happier with our experience and would recommend Lucas and his team to anyone without hesitation.
Olivia and Ashley were wonderful, and easy to work with!
