They treat you fairly.don'tlead you on then drop you.
If it wasn’t for the appraiser that put our closing about a month behind we were very grateful for the whole process. We got a great rate and our lenders were really easy to work with. We are extremely grateful for the opportunity to get into our beautiful new home.
We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!
I couldn't have asked for a better experience and do not hesitate to recommend that other Veterans take advantage of this benefit.
Cameron and Dylan did an outstanding job. Their hard work helped us to put together a loan which saved us hundreds every month.
Transaction went smooth until it didn’t. I ended up having to escalate to a team lead (who was great) to get answers in a timely fashion. As we got closer to closing date, it became harder to communicate with my loan team. Would get majority of replies through text or a voicemail later when time was most urgent. We didn’t close on time, which cost me an additional $400 out of pocket for uhaul/storage and I had to waive my earnest money for the contract extension. I was not confident at this point but things got expedited after voicing my concerns. Apparently this was due to an inexperienced team member which is understandable. They apologized, owned up to it and finished the job.
10/10 would recommend. Great experience with great people.
I will tell all the Veterans that I know and meet in the future how great it is to deal with this company. I will be keeping their phone number close.
Very professional and friendly staff. A very pleasant experience working through the loan process with a great team in Veterans Home Loans.
I would strongly recommend using Veterans United.
They made the process as stress free as it can be.
Everything went smoothly and expediently.
I will highly recommend VU to any military friends looking to buy.
Easy and helpful to get through the refinance process.
I will recommend Veterans United to my friends and family for all their home-buying needs. I plan to recommend Cilla by name.
If you are a Veteran and are looking for a home buying team please do your shelf a favor and call Veterans United Home loans you will not be disappointed and if I can make a recommendation ask for Shannon Matlack she will not let you down and you will never be left in the dark about anything, she or her team will do all they can do to get you into your dream home
