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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,996

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,506
4
36,095
3
5,989
2
1,843
1
1,563

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Showing all 4,822 reviews from Washington

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5 out of 5 Stars
Would Recommend

Jimmy and Ashley were great, as are the rest of their team members working alongside them. They were attentive, helpful, and prompt with their responses. I can think of no reason to not recommended them to anyone in need of a loan. Great work, thank you for making our first home buying experience painless and swift!

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

nothing but positive results.

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

My application process was fast and extremely easy. The team that veterans united supplies for me and my wife worked diligently and coordinated all the logistics for me. They made it easy to upload documents and reviewed documents with haste. They made the process fun and worry free.

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Very professional and helpful team to ease the home buying and refinancing process.

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Timely accurate and responsive to our needs and questions. Closed on time!

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Terry and his team was on top of everything and in a timely fashion. Friendly and curties.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Great experience all around.

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Nick Intrieri and his loan team made our buying experience a smooth and easy one!

Loan Officer: Nick Intrieri

NMLS# 1524889

3.5 out of 5 Stars
Would Recommend

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars
Would Recommend
Photo submission from Terry R.

I will tell all the Veterans that I know and meet in the future how great it is to deal with this company. I will be keeping their phone number close.

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

The most amazing company to work with!

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Great experience! Made the whole refinancing process smooth and easy!

Loan Officer: Winsor Cooper III

NMLS# 317950

3 out of 5 Stars
Would Recommend

I was appreciative of the help I got, but there were a few times that my team had dropped the ball. The Appraisal process was delayed due to the team not scheduling it when requested. A few times documentation was requested even though I had given the documentation the week prior.

Response from Veterans United

Mike, we appreciate the opportunity to have helped you as well. We're sorry if we caused any delays with our actions. Our Client Advocate team will review your file to find areas of improvement. We're grateful for your feedback as it will help us to improve our service for Veterans.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
Would Recommend

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

First time buyer Josh walked us through it. He was great.

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

Easy and helpful to get through the refinance process.

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

It was a great experience and I have to say that Jessica was very help and informative.

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

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See all 175,996 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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