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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,064 reviews
766 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,064 reviews from Washington

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5 out of 5 Stars

If you’re a veteran or active-duty service member looking to buy a home, Veterans United Home Loans absolutely stands out as one of the best experiences you can have.From the very beginning, the process feels tailored to you—not just as a borrower, but as someone who’s served. Their team takes the time to explain every step in plain language, making what can normally be a stressful process feel surprisingly smooth and manageable. You’re never left guessing; communication is consistent, clear, and genuinely supportive.One of the biggest highlights is how knowledgeable they are about VA loans. They don’t just process paperwork—they help you understand and maximize your benefits. Whether it’s breaking down eligibility, explaining funding fees, or helping you navigate credit concerns, they approach everything with patience and expertise.Their online platform is another huge win. It’s clean, easy to use, and keeps everything organized in one place. Uploading documents, checking your loan status, and staying in touch with your loan team is all incredibly convenient—no chasing emails or wondering what’s next.What really sets them apart, though, is the level of care. You’re not treated like a number. There’s a genuine sense that they want you to succeed in becoming a homeowner, and that makes a big difference during such an important life step.All in all, Veterans United Home Loans delivers an exceptional experience—professional, efficient, and deeply supportive. If you qualify for a VA loan, they’re an outstanding choice and absolutely worth considering.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4.5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Mr. Glenn Leach from the Puyallup Washington State branch is amazing. The whole process of refinancing it's self was very smooth and very fast. Wow !! My family felt the communication was 100% spot and customer services from both Mr. Leach and Kristie as well as the title company where very friendly, fast, and accurate!! .I also want to make a special mention regarding Mr. Leach’s book “Credit Score, Battle Plan" helped us out a very well and played a huge part with the services. It gives you a wonderful background in applying for a loans, and understanding scores and what you need to do to get where you want to be. It doesn't happened over night, but you have the basic understanding and follow the plans...., YOU WILL WIN !!Because of this, we all now have this fresh start, it's only going to get better for my whole family.Thanks to you Glenn and Kristie for all the help with our process. Be well, safe, and will always keep you in our minds.Cardoso Family.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars

The whole teams was great. Jack, Brandon, Eric, Lori and Emily were awesome, good experience all the way around. Appreciate and the answers to my million questions and concerns, lol

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

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4 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

The whole team was amazing from start to finish

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars

100% honesty? I've always been against loans and credit but with the economy today, there's no getting around either when you want to buy/invest in a home. Veterans United made getting a loan easy and they helped me every step of the way and beyond. Nate Alexander has been with me since the beginning and still reaches out every so often to check in and see if I need anything. He's very responsive to my texts and emails. I couldn't ask for more. Thanks again, Nate!

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Veterans United is an awesome organization. Travis Ward is a wonderful loan officer. He helped us get through the initial process and refinancing was a breeze. Veterans United is the reason this veteran couple is housed and has a place to raise our daughter. Forever grateful.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Dustin was great. He kept us informed through the entire process. From application to closing was only 31 days.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

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Experience first-hand why 365,320 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

The process was effortless, they did all of the work. Every question answered, every accommodation met. I am extremely pleased with their service.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Photo submission from Henry V.

As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Larry Burr and the rest of the team did an amazing job. They made refinancing my home effortless and smooth. My wife and I thought it be a painful process, but it was far from painful. We were constantly updated on kept up to date throughout the entire process.

headshot image of Larry Burr

Loan Officer: Larry Burr

NMLS# 101972

5 out of 5 Stars

This is our third purchase with VU, and every single one has been phenomenal. Jordan was excellent! We have been waiting to do this refinance until the right time, and he has remained helpful and communicative throughout the process! When the time came, he was all over it! We are so thankful!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Jake McKays team was great to deal with. Great open communication and clear cut instruction on what needed to be done. If i had any questions they where more that helpful answering them.-Pete Bonebakker

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars

It’s hard to find the level of support that I received from veterans united. It’s a rare commodity, all said.

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Paul Farnam is awesome to use And his team

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

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