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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,452 reviews
672 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,452 reviews from Washington

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5 out of 5 Stars

Veterans United took good care of me. The process was great. They were extremely helpful and guided me every step of the way to get approved for my Home loan. Highly recommend. Brian N and Abby S made securing my VA home loan clear and stress free. And making sure everything stayed on track. I couldn’t have asked for a better support. I would give them 11/10.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

1.5 out of 5 Stars

The closing costs balooning from 15k to start to 20k, then to over 30k is absolute robbery. Worse, despite a small fortune in closing costs, my ex wife was over paid, despite explicit instruction to VU. Also, the miscommunication with the title company although not directly Nathan's Fault caused an undue amount of stress because no one thought it was "their job" to adequately communicate. All of this BS took months longer than advertised and scarcely at a competitive rate, 5.9 is a joke at the end of the day I used your company on great recommendations that turned out to be misleading at the end. I would have chose a different company had I had the chance to do it over again.

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

I honestly would not have been able to get this done without the support from everyone. I travel 100% for work and can visit 3 states in a week...I have 22 Techs I support aside from customers calls. So yeah, I'd recommend Veterans United.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

Working with and trusting United Veterans was an experience that I'll never forget. This was my first time purchasing a home with the VA loan and they, kindly, patiently and thoughtfully walked me through the whole process. Everything went so smoothly, despite one challenge with the home's title. The UV team (especially Tim) are professional and experts in their fields in a way that likely can't be matched anywhere else. If you are a veteran and are considering purchasing a home using the VA loan, there is absolutely no other organization or lender I would recommend more. It took less than 60 days, and now I am a first time home buyer. It almost doesn't feel real. Thank you so much to United Veterans! I will be an advocate for life.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

My second time using Veterans United. Easy process worked out well once again.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

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4.5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

Nate and his team have helped me buy and refi my old house! Outstanding service and professional, I came back to him personally because he took great care of me.
Darren Campbell, MSgt, USA Retired
100% disabled combat EOD Veteran

headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars

The only thing I always say needs improving is better communication and now when refinancing , the present lender somehow needs to know that im relying so I dont keep getting calls and emails of over due mortgage payments when im being told i dont have to pay it by VU. They need to communicate with the lender better so the customer doesn't get bothered by over due calls etc. It stressed me out.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

We are so thrilled to have worked with Veterans United. Jimmy Stranz was a wonderful loan officer who guided us through the entire process. We are very pleased with his professionalism, knowledge, and excellent communication.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer Team Lead: Moya Brown

NMLS# 1493916

5 out of 5 Stars

Huge thanks to Mike S. for making our home buying experience so smooth and seamless! His dedication, quick communication, and genuine care for us as a military family made all the difference. I highly recommend Mike and Veterans United to anyone using their VA benefits!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

Tammie was extremely knowledgeable, professional, and helpful.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

The process was fast, smooth, trouble free, professional, friendly, easy and stress free.

headshot image of Ryan Kawelaske

Loan Officer Team Lead: Ryan Kawelaske

NMLS# 1698477

Ready to see for yourself?

Experience first-hand why 383,600 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Rob was great to work with!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Made buying easy and were very communicative with every step of the process

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

This actually was the easiest home purchase ever. Seriously. My stress was zero and VU worked with me. Victoria's team is excellent and a BIG THANKS to you all when I was on the Al-Can highway; completely out of range via phone. Everything still worked out!

headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

4.5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Photo submission from Henry V.

As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Me and the misses for very satisfied. They were not only johnny on the spot, but they were three steps. Ahead, they kept us informed and made it very easy more. Very happy to meet your team

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars

★★★★★ 100/10 service, Veterans United for life
Selina Culp and Jacob Wolfe made my VA cash-out refinance the smoothest lending experience I’ve ever had. I came to Veterans United after another lender fell through, and from the first call they treated my file like it mattered. They were responsive, explained every step clearly, and got ahead of problems before they became problems. As a veteran, it meant a lot to work with a team that understood VA loans inside and out and actually cared about getting it done right. Selina and Jacob delivered 100/10 service from start to finish. I will absolutely use Veterans United again in the future, without question, and I’ll be sending every veteran I know their way. Thank you both!

headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars

Veterans united contacted me within a couple of hours of me filling out their online form. Communication was amazing. I never felt like I had to ask for anything. They were always on top of everything.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

4 out of 5 Stars

Communication could be better near the end.

headshot image of Tanner Lueker

Loan Officer: Tanner Lueker

NMLS# 2832151

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