Jason Lacey has been nothing else but great all 3 times I have worked and closed with him. Professional, courteous, and makes sure the process moves smoothly and without questions. Veterans United has always put our family first and answered all our concerns, thank you!
Joe and his team were great!
I had a great experience working with Veterans United. The entire process was smooth, efficient, and they truly worked together to help me achieve homeownership.
Cory Stip went above and beyond to get me approved and ultimately locked in the best interest rate possible based on my credit. I really appreciated his hard work and dedication throughout the process.The only area I think could be improved is communication. I would have liked a few more updates on where we were in the process, as it would have helped me feel more informed. Aside from that minor issue, everything went very smoothly, and I would definitely recommend Veterans United to anyone looking to buy a home.
Karlie Clark did an outstanding job of helping us through the process. At times it seemed overwhelming, but she helped us get things into the portal which was hard for us.
Everyone was responsive and kept me informed. All forms were easy to access.
Great service, easy process.
Crystaline and her team made a stressful process stress-free. She was wonderful, patient, and very good at her job.
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I believe my time did an outstanding job. Made sure I was aware of everything, quick responses when need closure or had questions.
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
Great to work with. Excellent communication. Keep me informed and the entire process was flawless. Highly recommend
This is my second home with veteans united and it was an amazing experience both times.. they made it super easy to get thru a complicated process. Their app is super easy to use and very organized. I would 10/10 reccomend them to any military member. Its hard finding people and companies that understand the lingo and ask the right questions/request the correct document. But Veterans united is that company
Fast response and knowledgeable, helping through the entire progress.
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The process was pretty simple at the start. Apply for a loan, get pre-approved, find your home, and complete the tasks in your VU app. Where it gets complicated is underwriting, finances, appraisals, and paperwork processing. There is a lot of uploading documents and filling out paperwork as expected. Every application is different of course but my experience was good overall with some absurd hiccups. The longest part of my process was the appraisal which I thought was funny and frustrating. After reaching out to my loan officer and contacting the VA about the appraisal everything went smoothly. Expect to answer lots of phone calls, but leave lots of voicemails and emails. While it is annoying, they will get back to you as soon as they can. Overall, it wasn’t amazing but it was a good experience.
Crystaline and the rest of the team were outstanding! Closed on my new home in 30 days from first contact with Veterans United. Highly recommended!
I love our team. Karlie, darcy and andrea were so wonderful. Working ao hard to get us the best rate, moving research and heloung us stay organized finding all our documents. I loved working with Veterens united and our team. Such an easy home buying process.
As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.
Jake Hanson at Veterans United is probably as good as it gets. He was absolutely dialed in on this transaction. He was able to help us close in 21 days. I cant say enough good things about Jake!
Timely, responsive, and professional.
Krystal kept us updated every step of our purchase. Keeping us informed was what we wanted and she succeeded in that.
I started the process and had no clue on buying a house. Lance,Landon and jacklyn was so helpful, patient and believe in me after I had some past life things I didnt know I had to get cleared up first. I really appreciate the whole team!! Any vet who has been hesitant about buying a house like i was please reach out to veterans united there amazing 👏 🤩
