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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,834

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
123,986
4
34,805
3
5,772
2
1,777
1
1,494

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Showing all 815 refinance loan reviews from Washington

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4 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Veteran's United above all the other Home Loan specialists is effective and highly organized with a no-nonsense approach that cuts through all the complexities.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

I did a IRRL loan with Veterans United.the process was very quick and easy. Highly recommend.

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend

If you’re a Veteran looking at buying a house or refinancing, byusing your VA guarantee, then call Veterans United. The most knowledgeable in the biz for helping Veterans use the home benefit they’ve earned.

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

Easy and helpful to get through the refinance process.

Loan Officer: Dustin Fritz

NMLS# 744901

4 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

People need to understand the process because it is not a simple signing of a document and then you’re good to go. United Veterans is fantastic in explaining the process in order to ensure smooth completion of home loan documents. Our mortgage loan officer, Derek Kriegshauser was easily reached by phone or with a quick return of a message. When we transitioned to transition coordinator Matt Brandt, the same was true! United Veterans has worked with us on our initial home loan and again when we refinanced. I don’t think we could have done better! My husband and I are typically skeptical and we truly felt safe and secure with how our finances were managed! We would definitely recommend this company for anyone whether a veteran or not!

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

3.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Veterans United always takes a personal approach to their customers. Even going as far as to pair you with someone you have worked with before. Overall I would highly recommend Veterans United to my friends and family.

Loan Officer: Loree Jones

NMLS# 1597653

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

4 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Awesome experience!!

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Pleased with the results and experience.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

2.5 out of 5 Stars
Would Recommend

The initial offering went very well. All my questions were answered quickly. Once I gave all my information there was a significant period of time where I didn’t hear anything. I had to send one or two emails asking if I was still on track in order to get any update on my status. Then it was rush rush rush at the end.

Response from Veterans United

Thank you for your feedback Mark. We depend on this type of information to help us improve our service. There are times during the loan process where there's very little for a Veteran to do, as the loan team is working with many other parties to collect needed information. Our Client Advocate team will review your loan to look for opportunities to improve.

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Do it! use this company for your loan needs if you want to deal with friendly,patient and professional people. I will never regret having chose them for my loan consultants and guides.

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

We had been contemplating doing a refi but weren’t sure if we should go conventional or use my VA loan benefit. I found Veterans United on line and and submitted the requested information, thinking well we’ll see what happens. I was contacted by Greg Heins and the rest is history. If your looking to re-fi I highly recommend Veterans United!

Loan Officer: Greg Heins

NMLS# 1862552

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See all 167,834 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.