My second time using Veterans United. Easy process worked out well once again.
Nate and his team have helped me buy and refi my old house! Outstanding service and professional, I came back to him personally because he took great care of me.
Darren Campbell, MSgt, USA Retired
100% disabled combat EOD Veteran
The only thing I always say needs improving is better communication and now when refinancing , the present lender somehow needs to know that im relying so I dont keep getting calls and emails of over due mortgage payments when im being told i dont have to pay it by VU. They need to communicate with the lender better so the customer doesn't get bothered by over due calls etc. It stressed me out.
We are so thrilled to have worked with Veterans United. Jimmy Stranz was a wonderful loan officer who guided us through the entire process. We are very pleased with his professionalism, knowledge, and excellent communication.
Everyone was responsive and kept me informed. All forms were easy to access.
Huge thanks to Mike S. for making our home buying experience so smooth and seamless! His dedication, quick communication, and genuine care for us as a military family made all the difference. I highly recommend Mike and Veterans United to anyone using their VA benefits!
Tammie was extremely knowledgeable, professional, and helpful.
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The process was fast, smooth, trouble free, professional, friendly, easy and stress free.
Rob was great to work with!
Made buying easy and were very communicative with every step of the process
This actually was the easiest home purchase ever. Seriously. My stress was zero and VU worked with me. Victoria's team is excellent and a BIG THANKS to you all when I was on the Al-Can highway; completely out of range via phone. Everything still worked out!
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
Me and the misses for very satisfied. They were not only johnny on the spot, but they were three steps. Ahead, they kept us informed and made it very easy more. Very happy to meet your team
★★★★★ 100/10 service, Veterans United for life
Selina Culp and Jacob Wolfe made my VA cash-out refinance the smoothest lending experience I’ve ever had. I came to Veterans United after another lender fell through, and from the first call they treated my file like it mattered. They were responsive, explained every step clearly, and got ahead of problems before they became problems. As a veteran, it meant a lot to work with a team that understood VA loans inside and out and actually cared about getting it done right. Selina and Jacob delivered 100/10 service from start to finish. I will absolutely use Veterans United again in the future, without question, and I’ll be sending every veteran I know their way. Thank you both!
Veterans united contacted me within a couple of hours of me filling out their online form. Communication was amazing. I never felt like I had to ask for anything. They were always on top of everything.
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Communication could be better near the end.
Although there were a few snags in the process toward the end, all staff were very helpful in helping us get our loan!
My wife and I had an outstanding experience with everyone at Veterans United. Robert Sweeton and Juston Jasenowski were exceptional—supportive, responsive, and genuinely committed to making our refinance process smooth. They helped turn what could have been a stressful experience into an easy, reassuring one for both of us.
As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.
Working with Kevin Witherspoon Jr was an outstanding experience! He navigated the entire process for us in a way that made it pretty much stress free.
This was our 1st home purchase and it was completely pain free . The whole loan process was a lot easier than I thought it would be. A big thank you to Ben Pritchard for getting us the loan & answering our questions & concerns. A big thank you to Erin West too! She made this whole process a lot easier for us. A big Bravo Zulu to the whole VU team that made this happen. Thank you all !
Luke Thurman did an outstanding job helping us understand all quantitive information for this home loan. We greatly appreciate the time he took taking a few of our unplanned phone calls and patience as we likely asked him the same question he's heard for 1,000,000th time.
