Me and the misses for very satisfied. They were not only johnny on the spot, but they were three steps. Ahead, they kept us informed and made it very easy more. Very happy to meet your team
★★★★★ 100/10 service, Veterans United for life
Selina Culp and Jacob Wolfe made my VA cash-out refinance the smoothest lending experience I’ve ever had. I came to Veterans United after another lender fell through, and from the first call they treated my file like it mattered. They were responsive, explained every step clearly, and got ahead of problems before they became problems. As a veteran, it meant a lot to work with a team that understood VA loans inside and out and actually cared about getting it done right. Selina and Jacob delivered 100/10 service from start to finish. I will absolutely use Veterans United again in the future, without question, and I’ll be sending every veteran I know their way. Thank you both!
Veterans united contacted me within a couple of hours of me filling out their online form. Communication was amazing. I never felt like I had to ask for anything. They were always on top of everything.
Everyone was responsive and kept me informed. All forms were easy to access.
Communication could be better near the end.
Although there were a few snags in the process toward the end, all staff were very helpful in helping us get our loan!
My wife and I had an outstanding experience with everyone at Veterans United. Robert Sweeton and Juston Jasenowski were exceptional—supportive, responsive, and genuinely committed to making our refinance process smooth. They helped turn what could have been a stressful experience into an easy, reassuring one for both of us.
Ready to see for yourself?
Experience first-hand why 382,309 homeowners give us a perfect score!
Working with Kevin Witherspoon Jr was an outstanding experience! He navigated the entire process for us in a way that made it pretty much stress free.
This was our 1st home purchase and it was completely pain free . The whole loan process was a lot easier than I thought it would be. A big thank you to Ben Pritchard for getting us the loan & answering our questions & concerns. A big thank you to Erin West too! She made this whole process a lot easier for us. A big Bravo Zulu to the whole VU team that made this happen. Thank you all !
Luke Thurman did an outstanding job helping us understand all quantitive information for this home loan. We greatly appreciate the time he took taking a few of our unplanned phone calls and patience as we likely asked him the same question he's heard for 1,000,000th time.
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
Ready to see for yourself?
Experience first-hand why 382,309 homeowners give us a perfect score!
Professional and easy to work with, it’s been very informative as first time home buyers.
Everyone was extremely helpful and guided me along the way.
The process was good, though at times it seemed the communication on the exact numbers did not get through to all of you at Vets United, even when we sent those numbers ourselves. Maybe it was the builder who was not forthcoming with proper documentation to you on time with correct information. Your attentiveness is appreciated, as that did keep us apprised of timelines and paperwork needed so this loan could fund.
A huge thank you to you and your team!
By the way, the sign you sent is beautiful! We will be hanging it soon, (as soon as I find the right box with the stuff that I need to hang it!).
I would definitely recommend Veterans United to another veteran..
As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.
Kelly Herigon was very helpful. She answered my questions thoroughly, even after business hours. She gave me good information to help me make the best decisions during the loan process.
