Aaron Mallett
Born and raised in St. Louis, MO, Aaron brings a unique combination of discipline, empathy, and drive to the VU team. A former professional track and field athlete and team captain, he knows what it takes to perform under pressure, lead with integrity, and stay focused in high-stress situations. Though not from a military background, Aaron has a deep respect for service and sacrifice, and shares a strong connection through lived values: hard work, resilience, and teamwork. With extensive experience in customer service across both professional and everyday spaces, Aaron excels in building trust and delivering real support to those he works with. Having traveled throughout Europe, Central America, and the U.S., Aaron brings a global perspective and a grounded, people-first approach. Outside of work, Aaron is a proud parent, an outdoor enthusiast, and someone on a growing journey of faith — all of which shape a deep sense of purpose in everything he does.
Aaron Mallett
Loan Officer NMLS #2703104
| Office | 573-876-2600 x2329 |
|---|---|
| aaron.mallett |
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| Address | 111 Corporate Office Drive, Suite 400, Earth City, MO, 63045 |
Reviews
See what 27 customers have said about Aaron Mallett
Veterans United came through for me in many ways. The team they hooked me up with took care of me every step of the way, right up to closing, and they continue to be there for me. My family is grateful for their help in obtaining a new home.
The communication was terrible. Not so much with Aaron but Jeremy was terrible. His communication was horrendous. We never got all the information when we needed to, and that caused delays more than a once. Not just us who thought this, the legal teams and the insurance representative all had the same complaints.
Response from Veterans United
Hi Michael,
I appreciate you taking the time to let me know where communication fell short during your experience. I'm sorry communication wasn't as consistent or timely as it should have been. I understand how frustrating it can be when you're waiting on important information, especially when you feel those communication gaps are contributing to delays.
I appreciate you recognizing Aaron's efforts, and I also take your concerns about the rest of the experience seriously. I'd like the opportunity to learn more about what happened and make sure your feedback is heard. Please reach out to the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
The team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Aaron was absolutely amazing throughout our entire home-buying process. His patience, professionalism, and willingness to answer every question meant so much to us. Even when I was anxious or had a million questions, Aaron never made me feel like I was a bother and always took the time to make sure I understood what was happening.There were definitely stressful moments along the way, but he always reassured us and kept everything moving forward. We are incredibly grateful for all of his hard work and dedication in helping our family become homeowners. Thank you, Aaron, for being there every step of the way and for helping make this such a special moment for our family. We truly appreciate everything you did for us!
There is a reason I am a repeat customer with Veterans United. They are professional and are dedicated to your buyer through the entire process. Our primary contact, Aaron, was phenomenal to work with. For almost a year, he actively stood by our side until we found the home of our dreams. I can't thank Veterans United enough for the support.
Everyone was helpful and friendly. The app is user friendly and simplifies buyer to do’s.Overall we are pleased with Veterans United.
