Aaron Mallett
Born and raised in St. Louis, MO, Aaron brings a unique combination of discipline, empathy, and drive to the VU team. A former professional track and field athlete and team captain, he knows what it takes to perform under pressure, lead with integrity, and stay focused in high-stress situations. Though not from a military background, Aaron has a deep respect for service and sacrifice, and shares a strong connection through lived values: hard work, resilience, and teamwork. With extensive experience in customer service across both professional and everyday spaces, Aaron excels in building trust and delivering real support to those he works with. Having traveled throughout Europe, Central America, and the U.S., Aaron brings a global perspective and a grounded, people-first approach. Outside of work, Aaron is a proud parent, an outdoor enthusiast, and someone on a growing journey of faith — all of which shape a deep sense of purpose in everything he does.
Aaron Mallett
Loan Officer NMLS #2703104
| Office | 573-876-2600 x2329 |
|---|---|
| aaron.mallett |
|
| Address | 111 Corporate Office Drive, Suite 400, Earth City, MO, 63045 |
Reviews
See what 17 customers have said about Aaron Mallett
The entire process was smooth and communications were sufficient to keep me informed.
The service was fast, consultative and enjoyable. They were much more responsive than any other lender I spoke with and accommodating.
Look at lot of it was good but 2 major thinks r y im giving a bad review. 1st they sat on documents that we submitted for 2 weeks before looking at it then told us the week before closing it was wrong and needed to be redone. It was for well water tests. They did not give clear instructions on how to take the test and thus it delayed closing for 2 weeks costing myself not even being able to be there for closing and my girl having to move in without me. Also there where many times where I was ignored. I would text them on say a Wednesday and not hear back for 2 or 3 days. At 1st they where great but when they messed up they dont wanna answer any questions and couldn't even have stuff properly prepped for when the well water test came in. Now I own a house that I still havent been able to sleep in. Glad I was able to get the house in the end but for all the money I paid them u think I'd get better results faster.
Response from Veterans United
Hey Adam,
I'm glad to hear you were ultimately able to get into your home, but I'm sorry the process leading up to closing was so frustrating. Having a closing delayed after documents had already been submitted, especially when there was confusion around the well water testing requirements, would be incredibly disappointing.
It's also concerning to hear that you felt ignored when trying to get updates and answers. Communication is a huge part of the homebuying experience, and I can understand how upsetting it would be to wait days for a response while trying to keep everything on track.
I'd appreciate the opportunity to learn more about what happened and review the concerns you've shared. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Very helpful and kind, very knowledgeable!!!! Would work with Veterans United a million times if i could!
Aaron was the best! Always responded in a timely manner and connected with me in a way I felt mattered. He knows how to guide you through, highly recommend!
Aaron was an amazing loan officer. When i had questions he responded almost immediately. If he didn't know the answer he got me in touch with someone who did.
