Dylan Schatz
A Southern Missouri native, Dylan graduated from the University of Missouri with a Bachelor’s degree in Health Sciences, double minoring in Psychology and Rehabilitation. Dylan worked in the Columbia healthcare system as a Licensed Occupational Therapist Assistant for 4 years before making the career change to Veterans United. When he’s not working, he can typically be found outside with family or friends. Dylan is married to his wife Hannah and they have an orange cat named Stan.
Dylan was raised by many family members who served in the USMC and Navy and has an innate passion for helping others. He’s excited to help you and your family achieve homeownership, and looks forward to making the process as smooth and enjoyable as possible.
Dylan Schatz
Loan Officer NMLS #2018655
| Office | 800-814-1103 x3779 |
|---|---|
| dylan.schatz |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 150 customers have said about Dylan Schatz
We had a great experience with Dylan and his team at Veterans United. Our situation was a little different. Everyone was kind, understanding, and informative throughout the process. Our home loan coordination, Anna, made the whole loan underwriting process a breeze.We’re grateful for their help in getting us into our new home and would definitely recommend Veterans United to other veterans and their families.
Very easy to work with.
The Veterans United team gave me support and encouragement throughout the process. Following some miscommunication on my part or misunderstanding that could have derailed my closing on the house. My loan officer Dylan went to work to help through the rough spot and found a suitable solution that allowed the whole thing to proceed. Thanks to the team, I'm now living in my home and loving it!
There were several times where I was sent a document with zero instructions, or given the wrong document. AI was being used to enter addresses which ended up in me being given the wrong quotes. There were also errors on closing disclosures as well. Veterans united has made it clear that this is simply another transaction to them.
Response from Veterans United
I'm sorry this process left you feeling like you were just another transaction Henry. That's especially concerning to hear given the issues you described with receiving documents without clear instructions, being sent incorrect information, and finding errors in your closing disclosures. I understand how repeated issues like these can affect your confidence in the process.
I'd appreciate the opportunity to take a closer look at your experience and better understand where things went wrong. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. Messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
