Dustin Medlin
Dustin Medlin grew up in a small town in North Central Missouri. He is committed to helping Veterans and active service members get into homes. Dustin enjoys most sports, including Royals baseball and the Kansas City Chiefs. He loves spending time with his wife, Cristina, and their three Great Danes. He likes to travel and do anything outdoors. He looks forward to helping you through the homebuying process and having you join the VU family!
Dustin Medlin
Loan Officer NMLS #1828763
| Office | 800-814-1103 ext 5051 |
|---|---|
| dustin.medlin |
|
| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 239 customers have said about Dustin Medlin
Things at times were exciting, and at times challenging, Dustin and Dika were incredible through the process.
Since this was my first time going through purchasing a home, I didn't know what questions to ask with the total process.
I would recommend more detailed expectations and communication from the team for anyone who is a first time home buyer.I am very pleased and excited with the outcome of my purchase. It was a little stressful in the beginning but finally I got the home I wanted. I appreciate the assistance I received from the entire team.
Very lovely process!!!
Only thing was told at closing that money owed to us would be in the bank that day! But it’s not in my account yet!
Never reviews emails or understands them. Never passed on information. Demanded a different down payment than we agreed to. Did Not tell until 1 day before closing. Even the closing company and real estate agent said they had never had this many issues and problems. We ended up having to put down an additional $37,000. Or not have any place to live. Had movers scheduled and vactions scheduled. Talked to Christan at corporate, said she would remove the closing costs for our troubles. They did, but added it back in in other fees. FRAUD
Response from Veterans United
Hi Keith,
Thank you for sharing your experience. I'm sorry to hear about the frustration and stress you encountered throughout your loan process.
I understand how upsetting it would be to feel that important information wasn't communicated clearly, especially when it involved closing costs, down payment requirements, and timelines so close to closing. With a move, scheduled movers, and other commitments already in place, I can appreciate the difficult position that created for you.
I also understand your concerns regarding the fees and the expectations that were set during the process. I'd like the opportunity to review your experience and learn more about what happened. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
