Haley is an expert in the VA home loan experience and has had the pleasure of helping over 500 Veterans into their dream homes since 2019!
Outside of working at Veterans United, Haley is passionate about spending time with family! She spends most of her free time with her 2 daughters and husband. Occasionally she enjoys a good concert, the beach, and watching the Kansas City Chiefs.
She looks forward to making your dreams of owning a home a reality!
| Office | 800-814-1103 x2115 |
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| haley.moore |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Not recommended for 1st time home buyers. I was on my own for 95% of the transaction. I would send a text and not get response right away, usually about 8 to 10 hrs later. I never was walked through the process so I googled the majority of my questions.
Response from Veterans United
Hi Katharine,
I’m really sorry to hear that you felt on your own for most of your homebuying journey. Buying a first home can be overwhelming, and it should never feel like you’re left without support or timely communication. Having to search for your own answers instead of feeling guided through the process is not the experience I want for our borrowers, and I regret that we missed the mark for you.
This isn’t the level of service we strive for, and I’d like my team to have the chance to understand more about your experience. If you’re open to it, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and we typically respond the next business day if messages come in after hours.
Veterans United was twice as fast as any other lender out there!!! We spoke with Pennymac Loan Officer about VA and USAA. Both were not happy to do business with VA Gold mode. I cannot tell you how happy I am to have you on my side every veteran know what a great job you’ve done.
My first home buying experience and I am overall happy about it. Thank you for the patience everyone had with me on this journey. Amy was super cool throughout and never seemed to lose it. Thank you all!
Great job!