Ian is an expert in the VA home loan product and is excited to come in to work on a daily basis to serve those who have served us. He truly enjoys helping Veterans through the process of one of the most important purchases in their life. Ian is blessed and grateful to work for a company that is true to their values and invests in their community. Ian and his wife have been married for 12 years. Being a husband and father, Ian enjoys weekend bonfires with plenty of s’mores and extended fishing hours with his son. You can catch Ian enjoying the outdoors and playing sports with the family almost any day of the week.
| Office | 800-814-1103 x3140 |
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| ian.reed |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
When I did my loan in Florida with Brad Tweedy it was a 10/10 experience. Couldn't wait to work with veterans United again. My loan experience with Ian Reed, my wife and I did all the leg work and Ian was always unavailable for questions or took days to get back to us. Thank God for his assistant Alyssa who worked her ass off. This was a horrible experience this time around.
Response from Veterans United
Hi David,
I'm glad to hear your first experience with Veterans United was such a positive one, but I'm sorry we weren't able to provide that same level of service this time around. I can understand how frustrating it must have been for you and your wife to feel like you were handling so much of the process on your own, especially when you needed answers or guidance. I'm happy to hear Alyssa was a bright spot in your experience, and I appreciate you recognizing her efforts. I'd welcome the opportunity to learn more about what happened and discuss your concerns. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Great team, great process. As a young guy buying my first home it was intimidating, but the team at VU took great care of me and made the whole process super easy from start to finish, from purchase to refinance these guys get it done.