Jake McQuitty
Jake is a University of Missouri graduate who is honored to help our Veterans meet their homebuying goals. His mother and younger brother both served in the Air Force, and they are proud to know that Jake’s career is helping Veterans utilize the benefits they’ve earned. Jake has a dog who means the world to him, and most of his free time is spent adventuring with her. He also enjoys cycling, hiking, and cooking. What he is most excited about, however, is to see what he can do to get you into your new home!
Jake McQuitty
Loan Officer NMLS #2036428
| Office | 800-814-1103 x5945 |
|---|---|
| jake.mcquitty |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 129 customers have said about Jake McQuitty
Started out great, but then communication was kind of difficult. Would not get through by phone and emails were unanswered. Overall though, good experience.
My whole VU team was amazing! The process went so smoothly! Thank you all so much for your hard-work!
Unfortunately, my experience was very disappointing. Throughout the loan process, we were given information that influenced major financial decisions, only to later be told that the information was incorrect and that we should have known it was incorrect because different information had been provided months earlier. That explanation was frustrating and did not address the fact that we relied on what we were told during the process.What has been most disappointing is the lack of accountability. Rather than acknowledging the impact of the misinformation, we were essentially told that nothing could be done and no effort was made to make the situation right.I chose Veterans United because I expected clear communication and guidance through an important life decision. Unfortunately, that was not my experience, and I cannot say I am satisfied with how our concerns were handled after closing.
Response from Veterans United
Hi Jonathon,
Reading your review, it's clear how frustrating this experience was for you. I can understand why you'd be disappointed after relying on information that later changed, especially when it influenced important financial decisions. It also sounds like the way your concerns were handled afterward left you feeling unheard, which only added to your frustration.
Every borrower deserves clear communication and guidance they can rely on throughout the homebuying process. It's disappointing to hear we didn't provide that experience for you.
I'd like the opportunity to learn more about what happened and review your concerns with you. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Jake McQuitty was very informative and helpful.
The entire team was soooo easy to work with. Very patient with me as a first time home buyer and all the questions I had.Truly a great experience.Thanks guys!
Excellent guidance! I felt supported every step of the way. My team kept me updated, communicated with me often, and responded quickly to my questions. Overall, a wonderful experience!
