Julia was born and raised in Houston, Texas and moved to Central Missouri in 2010. She attended Texas State University and earned a Bachelor of Science in Interdisciplinary Studies and earned her Masters of Education in Counseling Psychology from Texas A&M University – Central Texas. She is passionate and takes pride in helping Veterans and Active Duty service members achieve their dream of homeownership. She has worked with the military and their families since 2006. She is a proud wife and mother of an athletic and intelligent young man. She has 2 energetic dogs – Bella (miniature schnauzer) and Cooper (Lhasa-poo). She enjoys traveling to new places and spending time with family and friends, and cheering on the Kansas City Chiefs and St. Louis Cardinals!
| Office | 800-814-1103 x2922 |
|---|---|
| julia.cobb |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Very good experience. Julia Cobb was an incredible loan officer. This was our second time working with her and she was exceptional.
From start to finish, it was like they were holding my hand the whole way, from the first phone call I got to the end , this went very well, besides me having to do homework, lol... But all this was done very professional, I was never in the dark about how things was going to work, the team that was on this worked perfectly together.
I just wish I could have used my military discount on the closing lol....
Julia and her team were fantastic throughout our home buying journey. Julia was super knowledgeable ready to answer any question at the drop of a hat, even after working hours, and all the way up to and past closing. If I could rate this service higher than a 10 I would. I will definitely be using veterans united again.
Not very cohesive. Communication was not optimal. Seemed like the person working our loan was new to the process and dropped the ball on several issues. Thankfully, Julia stepped in to attempt to correct the issues. Was not a very professional or competent process.
Response from Veterans United
Hi Christopher,
Thank you for sharing your feedback. I'm sorry to hear that your experience felt disjointed and that communication throughout the process did not meet your expectations.
I understand how frustrating it can be when you don't feel confident that everyone is aligned and moving your loan forward smoothly. I'm glad Julia was able to step in and assist, but I'm sorry that the overall experience left you questioning the professionalism and support you received.
I'd appreciate the opportunity to learn more about your concerns and review your experience further. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager