It was an overall great experience with the exception of the confusion around the land we own. We have two separate lots for which one has a loan and the other is owned wholly by us. There was repeated confusion between the lots with the wrong lot being referenced for the loan. The confusion continued even after we provided documentation that firmly outlined the differences. Up until the very last day before we closed, our last set of documents that we had to e-sign still referenced the wrong lot number. I had to reject signing and wait for it to get corrected.

Working with Veterans United on my mortgage was an outstanding experience from start to finish. The entire process was smooth, efficient, and far less stressful than I expected. Their system made each step clear and manageable, which took a lot of the guesswork out of buying a home.Marco, my Loan Officer, was incredibly attentive and responsive. He took the time to explain every detail and made sure I always felt confident in my decisions. Kate, the loan coordinator, kept everything organized and on track, ensuring nothing slipped through the cracks. Kohlie, the Home Buying Concierge, added another level of support by helping me navigate the broader home buying process, making it feel much more approachable.Together, this team created a seamless and genuinely positive experience. Veterans United clearly understands the unique needs of veterans and goes above and beyond to support them. Their dedication, communication, and professionalism made a significant difference, and I would highly recommend them to anyone looking to buy a home.

Marco and Kate made the experience smooth and easy. Kept me and my wife up-to-date on our progress, and all new changes with buying a house. It was a real pleasure working with them.

Everything was absolutely perfect and fast. Marco and Angelica did an amazing job. They both were very attentive and made the process so smooth. I would highly recommend those two to any and everyone. Those two together are like the dream team. I’m 100% satisfied with the services I received and grateful. Thank you guys!!!

Very helpful, professional, and timely with everything!

Fast process and great loan team!