Michael grew up in the Midwest, and attended the University of Missouri, where he graduated Summa Cum Laude with a degree in finance and banking. Outside of work, Michael enjoys spending time with his beautiful wife, Heather, who works as a labor and delivery nurse. They have been happily married since 2012! In his spare time, Michael enjoys golfing, jazz, and watching college football.
| Office | 800-814-1103 x5896 |
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| michael.jones |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Veteran United IS efficient communication, professional guidance, and smooth, fast closing process.
Very patient with my work schedule!!
My provided team gave maximum effort and we received a smooth and successful closing. Everyone communicated well and was very responsive to our questions. Well oiled team we had. Our experience with Veterans United has continued to be exemplary. We are so blessed to have this organization providing exceptional care to veterans. Thank you!
Communication was horrible Micheal Jones did good but there was a hiccup at some point with the other person we were working with because we got radio silence after that
Response from Veterans United
Hi Naomi,
Thank you for sharing this. I’m glad to hear Michael did a good job, but I’m really sorry for the breakdown in communication you experienced afterward. Being met with radio silence can be frustrating, especially during such an important process.
That’s not the level of consistency you should expect from us, and I appreciate you calling it out. I’d like the chance to look into what happened and make sure your experience is fully understood.
Please feel free to reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager