My experience with Veterans United was outstanding from beginning to end. As a veteran purchasing a home for my family, I truly appreciate the professionalism, communication, and support provided throughout the entire process. The team made everything straightforward, answered my questions, and helped us successfully close on our new home. I’m grateful for their dedication to helping veterans achieve homeownership and would highly recommend Veterans United to other veterans and their families.

I want to give a huge shoutout to Alex Herbel for the outstanding assistance he provided. From start to finish, Alex was professional, knowledgeable, patient, and genuinely committed to making sure everything was taken care of the right way.He went above and beyond to answer my questions, keep me informed, and make the entire process as smooth and stress-free as possible. His communication and willingness to help really stood out, and it’s clear that he takes pride in taking care of his customers.I truly appreciate Alex’s time, effort, and professionalism. Excellent customer service is hard to find, and Alex definitely delivered. I would highly recommend him to anyone looking for someone who is dependable, responsive, and willing to go the extra mile.

I had an excellent experience with Veterans United from start to finish. Buying a home can be stressful, especially navigating the VA loan process, but the team was responsive, patient, and consistently helped me understand what was happening and what needed to happen next. Even when there were challenges along the way, I always felt like I had people working with me toward the finish line. Today I’m walking away with the keys to my new home, and I’m genuinely grateful for everyone who helped make that possible. I would absolutely recommend Veterans United to other Veterans and their families.

Working with Alex and his team at Veterans United was one of the best decisions we made. My career has meant moving my family more times than I'd like to count, and each move came with the stress of financing a new home. Alex and his team took that stress off my plate completely. I never once had to worry about where things stood — they were always squared away, always a step ahead, and always ready with an answer before I even had to ask.Every time we relocated, I knew I could count on Veterans United to handle the loan process smoothly and professionally. That kind of consistency is rare, and it made a real difference for my family during seasons that could have been chaotic. Alex treated us like people, not just another file, and it showed in every interaction.I can't recommend Alex and the whole Veterans United team highly enough. If you're a veteran or military family looking for a lender you can truly trust, this is it.

Very pleasant to work with.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

Getting started was fine, from selection of house forward limited to no info for me. Being told 3 separate times id get a call back which never happened. Was repeatedly told would come on 29 knowing I hade to have everything out of my old house by 29th. 2pm on the 28th no sorry it will be the 30th, this after asking repeatedly on Thursday and Friday if we were for sure closing 29th. Told yes. Now out 2nd set of movers at 1600$ and 3 days in a hotel for a family all with disabilities which is another 1000$ storage shed for days to store our house in outside shed at 226. So no this was the worst move I've had. Jennifer and her staff were repeatedly helping making calls and trying to get any information from Alex to no avail