Derek Kriegshauser
Derek Kriegshauser graduated from the University of Missouri with a Bachelor's degree in Agricultural Business. Before coming to Veterans United Home Loans, Derek worked in the Insurance industry for 3 years helping business owners with all their insurance needs. Derek is grateful to be working at Veterans United Home Loans because he gets to work with the wonderful people that serve this country. He truly enjoys coming to work every day and providing the best customer service the veterans as they make one of the most important purchases of their life. He aims to go above and beyond to serve the individuals who have served this great country.
Derek Kriegshauser
Loan Officer NMLS #954436
| Office | 800-814-1103 x3696 |
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| dkriegshauser |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 930 customers have said about Derek Kriegshauser
The loan process was non intuitive. There were about 40 pre actions thrown at us without explanation of their purpose unless we reached out to ask for an explanation.Our title was not completed properly, which will result in a financial burden on us to fix. After putting so much money towards a down payment, it is straining on us to fix the mistake. Additionally, $13,000 was spent for closing costs just to receive an incorrect title. It's a mess.I will be counseling my Soldiers to find a loan elsewhere if they ask me.
Response from Veterans United
Hi Andrew,
I’m really sorry to hear how frustrating and overwhelming this experience has been. A loan process should feel clear and guided, not confusing or filled with unanswered questions, and I understand how difficult it must have been to navigate so many steps without proper context.
I also hear your concerns about the title issue and the financial strain it’s causing. That’s a serious situation, especially after the investment you’ve already made, and I’m sorry for the added stress this has created.
I’d truly like the opportunity to take a closer look at what happened, both with the communication throughout your loan and the title concerns, to better understand where things went wrong. If you’re open to it, please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com so we can review this together.
Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up as soon as possible if you reach out outside those hours.
Sincerely,
Claire S., Client Relations Manager
I just purchased my first home at 66. I do not do well with stress, anxiety, etcetera -and I easily get overwhelmed. The team working with me thru Veterans United were the reason I was able to handle the whole process and find and purchase a home. It was much easier than having to reach out and find each part of the puzzle and put it all together -they did that for me. Thanks to everyone that helped me thru all the steps. I appreciate the professionalism, the quick response times, the kindness, and the knowledge. I have considered buying a home three other times in my life. This team helped the dream become a reality!
These guys were amazing at answering all of my questions and getting everything processed quickly and efficiently.
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
I feel due to my circumstances, VU will take on the task of making home ownership possible.
Exceptional in every aspect of the home buying experience. Timely communication, friendly team members, and always left me confident at every step of the way. I would 100% recommend Veterans United to other home buyers.
The experience with Veteran's United was a lot less stressful than we ever expected. My wife Brenda and I liked the task list that kept us on task with the required documentation to buy our new house. The whole team was fantastic and was always there to answer our questions. Your company does generally care for veterans, and I will recommend you to all my friends and family when needing to sell their house. Thank you again for a wonderful experience.
