Ethan is a dedicated mortgage loan officer at Veterans United Home Loans, where he specializes in helping veterans and their families secure the home loans they need to achieve their dreams of home ownership. Inspired by his father's service as an Air Force veteran, Ethan is passionate about supporting the military community and providing personalized, compassionate service to those who have served. His deep understanding of veterans' needs allows him to guide clients through the loan process with care and expertise.
Outside of work, Ethan enjoys a variety of activities that allow him to connect with loved ones. He spends time fishing and hiking, appreciating the tranquility of nature. He also enjoys playing video games, often using them as a way to relax and engage with friends. Above all, Ethan values spending quality time and creating memories with his family.
| Office | 573-876-2600 x3752 |
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| ethan.massey |
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| Address | 111 Corporate Office Drive, Suite 400, Earth City, MO, 63045 |
Veterans united made the entire home buying experience less stressful. The site was very easy to navigate and left no question on what was needed from my side.
There was too much back and forth. Everytime I thought I had sent in everything, I was asked to send something else. I also called several times and couldn't reach the person I was calling.
Response from Veterans United
Hi Aaron,
I'm sorry to hear the process felt so frustrating. I can understand how discouraging it would be to keep sending documents and then find out additional information was still needed. I’m also sorry you had trouble reaching the people you were trying to contact when questions came up along the way.
Communication and setting clear expectations are important, and it's disappointing to hear we left you feeling unsupported during the process. I'd like the opportunity to learn more about your experience. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Ethan was awesome and very responsive.
Ethan, Drew and Allie, clearly communicated every detail of of the loan process and Allie was the epitome of customer service, always willing to help.
I could not have ask for a better team, than the ones I had. Ethan, Sarah and Allie, made buying a home seamless. From start to finish, they did 90% of the work, all I did was submit documents and sign. I had a great realtor also. Her name was Michelle and she was also the good at her job. I got the House I wanted and I could not have done it without them. I'm glad I chose Veterans United.
Wonderful on-site to the home buying experience. Especially for first time home buyer.
Thanks to the team I mad it through even though closing is not ez buy far .. so you must have a good team thanks team ..