Evan Oswald
Evan Oswald is committed to making the home buying process as easy and stress free as possible. His primary goal is helping service members get themselves and their families into a home. Evan and his wife, Kelsey, have been married for 4 years now. They have a little boy named Carter and a second boy (Kobe) is on the way. Evan enjoys spending time with his family and coaching baseball/basketball. Evan has lived in Missouri for the majority of his life and he is a huge Missouri Tigers, STL Cardinals, and Kansas City Chiefs fan.
Evan Oswald
Loan Officer NMLS #1450502
| Office | 800-814-1103 x2960 |
|---|---|
| evan.oswald |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 551 customers have said about Evan Oswald
Had everything done on my side December 24th. Supposed to close on December 31st, didn’t end up closing until January 12th. Costed me 1500$ extra for renting the house I was supposed to have closed and lost deposits. All utilities started on the 31, come to find out owner had all utilities paid through January as well.no sense of urgency what so ever , passing the blame on to the title company and the appraiser. Even if it was their fault again no sense of urgency or trying to rectify the situation.
Response from Veterans United
Hi Quinton,
I’m really sorry for how this played out. You did everything you were asked to do, and having your closing pushed back like that, especially when it led to extra rent, lost deposits, and utility costs, is incredibly frustrating.
I hear your concern about the lack of urgency and the finger-pointing. Even when delays involve outside partners like title or appraisals, it’s still on us to communicate clearly and advocate for you throughout the process. It’s disappointing to hear that didn’t come across, and I’m sorry for the added stress this caused during what should have been an exciting time.
I’d appreciate the chance to look into this more closely and understand exactly what happened. If you’re open to it, our Client Advocate team can review the details and talk through your experience with you directly. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages outside those hours are typically answered the next business day.
Thank you for sharing this feedback. It’s important, and it helps us do better.
Sincerely,
Claire S., Client Relations Manager
The whole process was so quick. I shouldn’t waited so long to apply.
Everyone was supportive and helpful.
So easy
Na
I cannot get my loan officer or anyone on his team to call me back
