I have been involved in the mortgage industry for nearly two decades, having dedicated the past 20 years to VU. I initially focused on conventional lending but transitioned to specialize in VA financing, which has been my primary focus for the last decade.
I am a husband and father of three. My daughter, Belle, is now in college and attends the University of Missouri. We share our home with two beloved dogs, Milla and Lola. My wife, Kim, is a broker for Veterans United Reality and has been an integral part of the team for the past 5 years. Her drive and motivation inspire me, and we enjoy spending our free time together exercising, walking the dogs, or indulging in good meals. When I need to clear my head, I hit the open road on my road bike.
| Office | 800-814-1103 x3249 |
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| jeffm |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Jeff and Destin were very patient with me and my wife in our decision-making for our new home. I would love to send them praise and say thank you for being so patient and helpful on all Scales.
The whole process was absolutely painless and much easier than I was expecting. The team was great in relaying information and keeping me updated on the process. 10/10, would recommend.
Mortgage was sold to my old mortgage company less than 14 days after closing. Contacted the Mortgage Officer for an explanation and received no response. Credit score never seemed to match what my credit bureaus were telling me either.
Response from Veterans United
Hi Benjamin,
I can understand how surprising and frustrating it must have been to learn that your mortgage was transferred so soon after closing, especially when your attempts to get an explanation went unanswered. I'm sorry you were left with questions about both the transfer and the credit information provided during your loan process.
While mortgage transfers are a common part of the lending industry, I know that doesn't make the experience any less confusing. Even though your loan has been transferred, you're still part of the Veterans United family, and my Client Advocate team is here to help if you're having trouble or need additional clarification.
I'd appreciate the opportunity to look into your concerns more closely and help you better understand what happened. Please feel free to reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Jeff was outstanding from beginning to end. He made the entire process as smooth and stress-free as possible, kept us informed, answered our questions, and always made sure we understood what was happening and what to expect next.There were several moving parts throughout the process, and Jeff consistently worked behind the scenes to make everything come together. We always felt like he was looking out for us and doing everything he could to get us the best possible outcome.We couldn't be happier with how everything turned out. I would absolutely recommend Jeff and Veterans United to any Veteran looking to purchase a home. Thank you, Jeff, for helping us get into our new home!
Jeff was exceptional and his team followed suit. Overall, the process was made less difficult and we landed our dream home! We very much recommend!
They do great work,even when they get aproblem with the regs and hoops that others cause.thank you for all the help.