Jeff is a VA home loan specialist and is excited help our nation's Veterans realize the goal of homeownership. Jeff and his wife Andrea have been married for over 15 years and have 4 children. Jeff grew up in a military family and has a great appreciation for the sacrifice our nation's Veterans make to protect our way of life in the United States. He loves spending time outdoors enjoying nature with his family.
| Office | 800-814-1103 x6577 |
|---|---|
| jeff.matlock |
|
| Address | 550 Veterans United Drive Columbia, MO 65201 |
Jeff was awesome!!!! 10 plus rating.
Jeff Matlock appeared to lack a full understanding of all loan processes, and his team did not seem prepared to handle a service member dealing with mental health challenges. I take responsibility for losing my temper at one point, that was wrong, but it’s also unacceptable to completely cut off communication with a client after that.As for Brittany Wilhite, she demonstrated very poor people skills and seemed unfamiliar with her responsibilities. She was the one I lost my temper with, and frankly, that experience was frustrating enough to warrant serious retraining or oversight. If there were a score, I’d rate her performance -100.
They helped me every step of the way and answered all my questions in a timely manner. I would definately recommend them for your home loan needs!