Jeremy Henry
Jeremy Henry grew up in southern Missouri before attending the University of Missouri. Jeremy is a newlywed and excited about everything that comes with that. As a man who comes from a very large military family, Jeremy takes great pride in helping each and every veteran and active duty member he speaks and works with. He enjoys doing anything outdoors, attending sporting events, and spending time with his wife and friends.
Jeremy Henry
Loan Officer NMLS #186485
| Office | 800-383-8470 x2266 |
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| jhenry |
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| Address | 11274 Renner Blvd Lenexa, KS 66219 |
Reviews
See what 1,002 customers have said about Jeremy Henry
Jeremy and the whole Veteran's United team made the home buying easy and hassle free. I can't recommend them enough!
Jeremy Henry and the entire Veterans United team delivered an exceptional blend of professional customer service and unmatched performance, far exceeding every home‑buying experience we’ve had in the past. Calling myself a “happy customer” doesn’t begin to capture it. This team established a new standard of excellence in this field. Truly outstanding work from a dedicated, highly skilled, and mission‑focused crew.
Jeremy Henry is awful at communicating. Called him multiple times for help, barely answered. Veterans United was behind on our closing, so they picked random things to do last minute to make it look like it was our fault that we didn’t close. I had to cancel my flight on Jan 6 and pay $100. This was because Jeremy and his team are awful at communicating and always out of the office and never answered their phones. Jeremy went on vacation half way through our home buying process and never told us. I am staying in the house that we got for a long time. Never want to work with Jeremy again. Made the process very stressful. I don’t know why he was up for promotion.
Response from Veterans United
Hi Matthew,
I’m really sorry for how stressful this process was for you. Not being able to get timely responses, especially when you’re facing a closing deadline, is incredibly frustrating. I understand how disruptive this was for your plans, including having to cancel travel, and I’m sorry we didn’t provide the level of communication and support you should have had.
You’re right to expect clear updates and continuity throughout the homebuying process. When that doesn’t happen, it can quickly add to stress and confusion, and I regret that this experience fell short of what you deserved.
I’d appreciate the chance to learn more and look into what happened from start to finish. If you’re open to it, please reach out to our Client Advocate team so we can better understand your concerns and ensure they’re addressed. You can contact us at 1-800-212-5200 or ClientAdvocate@vu.com. Our office hours are 9 a.m. to 5 p.m. Central Time, Monday through Friday, and messages outside those hours are typically responded to the next business day.
Thank you for sharing this feedback. I know this wasn’t easy to relive, and I appreciate you taking the time to be candid.
Sincerely,
Claire S.
Client Relations Manager
Best of the Best. Top Notch TEAM... STRONG WORK.
Outstanding Service !!! Jeremy, Joshua and Kate kept me informed with all the ongoing loan process's and they made sure that i can understand what was going on with my mortgage loan
The process was tedious but worth it
