Jess and the team did great flawless transaction

Overall, I had a great experience with Veterans United. The process was smooth and well organized from beginning to end. The team was professional, responsive, and kept me informed throughout each step of the loan process. Whenever I had questions, they were available and provided clear answers. I appreciated their knowledge of the VA loan process and the support they provided all the way through closing. I would definitely recommend Veterans United to other Veterans looking to purchase a home.

This was my first time buying a home. And working with veterans United was frustrating at times. There was a lot of times that I didn’t know what was going on and I couldn’t get a straight answer from them. Or if I had a question, it would be almost a full 24 hours until that question got answered for me. That was very frustrating because we were already on a timeline and I made them very aware of that timeline, for example towards the end, when I needed to know how much cash to close I needed. They were very hesitant and slow on getting me my closing disclosure with my cash to close on it, which I needed in order to submit a loan request from my TSP retirement plan. It was a three day struggle, trying to get the closing disclosure from them, which then caused us to be late in closing on the house and because we were late on closing on the house we needed to rent from the sellers until the time that we closed, there was a lot of good things that happened as well. I absolutely loved their attitudes about everything and how they did always have an answer for my questions.

Jess was great through the whole process since the first time I ever bought a home and she was there for me every step of the way it was one of the best experiences I’ve ever had with a purchase of anything car appliance and this is the biggest purchase of my life so yes, Jess was great

I had an outstanding experience with the Homebound team from start to finish. They were always readily available, responsive, and willing to answer every question I had throughout the entire process. They took the time to understand exactly what I was looking for and provided honest, knowledgeable advice that helped me make the best decisions every step of the way.
Their professionalism, prompt communication, and attention to my needs made what could have been a stressful experience feel easy and seamless. The entire process was incredibly smooth, and I truly appreciated the support and guidance I received. I highly recommend Homebound to anyone looking for a team that genuinely cares about their clients and goes above and beyond to ensure a great experience.

Zachary Jessica Richard I'm so excited. thanks 😁
For all your hard work.