Joel Deiber
With over 10 years of customer service experience and training, Joel Deiber is passionate about VA home loans. He recently purchased his first home in 2016. Prior to finding his home, Joel worked his way through school, after which he spent several years traveling across the United States as part of his career and for the enjoyment of it. Listening to people across the nation tell their unique stories is a fundamental part of our shared experience, which cements the foundation for his values and drive to help others. In his spare time he enjoys reading, writing, playing a variety of musical instruments, and spending time with family.
Joel Deiber
Loan Officer NMLS #1698013
| Office | 800-814-1103 x2206 |
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| joel.deiber |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 612 customers have said about Joel Deiber
I am so appreciative of Veterans United. They walked me through every step of the process with the upmost respect and kindness. I would like to thank all Team members and hope to continue to reach out to those members. Thank yall so much..!
Since day 1 of talking with Joel, he's been nothing but extremely helpful and patient with my wife and I. We are new to homeowners and we're quite happy with Joel's professional and friendly interactions. He helped us understand stuff if we couldnt figure it out. I highly recommend VA home loans to any new or existing homeowners. Definitely ask for Joel.
I had an incredibly smooth and easy home buying experience with Veterans United! Joel and his team were absolutely incredible! They were there every step of the way to help and explain everything throughout the process. As a first time home buyer the experience was daunting to say the least and they made it not only enjoyable but educational as well!
I have an amazing team working together to make sure everything falls in place,a lot of support,always ready to help or answer any questions I may,I am grateful for all the help and support.
The people at Veterans United were extremely kind and helpful. They were also punctual and stayed on top of things. However, we genuinely feel misled in several ways. The loan officer set us up for failure in a couple of areas, and when I expressed frustration over the misunderstanding, he became very defensive and belittling.
Response from Veterans United
Hey David,
Thank you for sharing your experience. I’m glad to hear the team was kind, helpful, and stayed on top of things throughout the process. At the same time, I’m sorry to hear there were misunderstandings that left you feeling misled and unsupported. I can understand how frustrating it would be to feel dismissed when trying to voice your concerns.
We want every borrower to feel informed, respected, and confident throughout the homebuying process, and I’m sorry this experience did not leave you feeling that way. I’d appreciate the opportunity to learn more about what happened and review your concerns further.
Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
