Everyone was great and did their job properly besides the loan coordinator l, he made the process very difficult.

It was a great experience working with the Veterans United team, especially Kevin. I had a lot of questions throughout the process and frequently reached out regarding rate changes and loan details. Kevin was consistently patient, responsive, and willing to take the time to make sure I understood everything. He even worked late on multiple occasions to provide updated information when timing mattered. His professionalism and dedication made the entire process much smoother.

Overall it was a good experiment the loan officers were kinda all over the place when it came to providing information and things you would need. We even asked if we needed certain things way ahead of time and were told no you don’t need it and came down to the last few days and then they asked for the same documents we offered in the first place.

Great experience all around.

We have never encountered a more organized, professional, and effective Team while buying a home… it was a very pleasant experience working with these Veterans United professionals! Thank you Kevin Ohlendorf, Katie Tinker, Emily Thomeczek, and Mark Julian, for such an amazing experience with purchasing a home!