Laura Shackelford
I take pride in serving our Veterans through my work each day. I was born on an Army base in Fort Sill, OK but was raised in Moberly, MO. I am a proud mother of two adult children. My daughter is currently in the Navy.
Laura Shackelford
Loan Officer NMLS #646312
| Office | 800-814-1103 x4425 |
|---|---|
| laura.shackelford |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 601 customers have said about Laura Shackelford
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Some of the steps resulting in delays were frustrating. Not sure if it was Va United. Or other outside factors
Response from Veterans United
Hi Paul,
Thanks for sharing your experience. I understand how frustrating delays can be, especially when it’s not always clear what’s within our control versus outside factors. Your feedback is appreciated and helps us look for ways to improve communication.
If you’d like to talk more, our Client Advocate team is available at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
At the beginning it did feel as though some of the communication was lacking but as things picked up the team was quick to communicate and touch base. In the end Laura and her team were professional, polite, understanding, and straight forward. All the necessary requisites to making a successful home purchase.
Great service 👏
Third time using VU. Easy as always. Great people to work with!
