Mary has been with Veterans United Home Loans since 2011. She started as an intern and worked her way up to Senior Loan Officer in 2013. She loves getting the opportunity to get to know so many amazing veterans, active duty military and their families across the country. She is dedicated to educating on the home buying process and helping them make dreams of home ownership a reality.
When not at work Mary loves traveling and running trails in her Jeep or side by side, hunting, attending concerts and spending time with her family, friends, and fur babies.
| Office | 800-814-1103 x3549 |
|---|---|
| mjacobi |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
was Very Upset with underwriting after acceptance of offer. July 20th, all of August goes by after submitting any and all Documents, and Statements. They dragged it out for over a Month and had to bypass the original closing date twice, because then I had to resubmit more documents for the new month and verifications had to be redone. I am sorry ! Overall, the preapproval process was very nice and quick. My Agent was very helpful, and patient keeping me calm, great effort helping me find my right home. Thank you, Tamera
Response from Veterans United
Jesse,
We sincerely appreciate your feedback. I’m so sorry for the delays and stress you went through along the way to closing. Our Client Advocates are available and here for you moving forward. We’re here to learn from your experience and how we could’ve done better. Please reach out right away if anything comes up and we'll be here.
Thank you,
Kendra, Client Relations
Hands down the best experience ever! It already can be stressful when purchasing a new home but Veterans United team assists from start to finish and even after closing to help alleviate any stress.