Molly has been working at Veterans United since 2012 and in her time here has helped hundreds of veterans through their home buying journey. When she started in this position she set a personal goal to go out of her way to help every one of her customers make that dream of homeownership a reality. Helping people into their new home is a great feeling and knowing that your work is helping others succeed is why she enjoys coming to work every day. It is made even sweeter knowing that she can help those who have given so much for our country.
| Office | 800-814-1103 x3931 |
|---|---|
| molly.meis |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
For me its pretty simple Molly and her team is and was the best in helping me secure a loan and walking me through entire process of owning my first home and the real thing,they did it 38 days, that's right 38 days,Vets.,they are awesome 👌 👏 👍
This was my first home buying experience and I thought you guys made it pretty easy and straight-forward.
Even though my current pay was not reflecting my expected future pay, they communicated well with my manager to get the information they needed. The team worked well together and made it happen!
We continually experienced emails being sent to incorrect parties, emails addressed to other potential loan clients, incorrect realtors, legal offices, etc. We kept asking that Veterans United be more careful with communications and these requests were ignored.
Response from Veterans United
Hi Roland,
I’m sorry for the frustration and concern these communication issues caused. I understand why repeatedly seeing messages sent or addressed to parties you didn’t expect, especially after raising the concern, would be troubling.
I’d like the opportunity to learn more about what happened and make sure your concerns are reviewed appropriately. Please reach out to me and the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Just some to think about, when someone said they will get back with you later on in the day, it would be polite if they couldn’t get back with you at least send a text to tell you sorry got busy.You Molly always got back with me but others no.No problem, people get busy.
When ever I had a question I would call and if not at there phone they would call me back as soon as they could.
This is the Second time I have used VU. Perfect company. Could not ask for an easier experience and for a more dedicated team. I will use them again and again if I need to.
Molly and the team did a great job, kept me on task, and made the whole process very easy on me.
Thanks
Incredible team! Wonderful to work with. Always professional and compassionate. They event send a birthday package for our little one. Could not have asked for an smoother experience