Nathan Jackson
I am a proud husband and father of two children. In my spare time I enjoy spending time with my family and friends, going to the lake, and traveling. I went to college on an athletic scholarship to run track at Arkansas State University where I ran the 400m hurdles, 400m, and 200m events. I graduated from ASU with a BS in Business Management. Since then working out has been a huge hobby of mine and both my wife and I are nationally ranked fitness competitors.
Nathan Jackson
Loan Officer NMLS #1223739
| Office | 800-814-1103 x4829 |
|---|---|
| nathan.jackson |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 933 customers have said about Nathan Jackson
All of team at Veterans United are extremely professional. This is the third time I used them for my VA mortgage needs. I highly recommend them!
Horrible experience. The most disorganized process I have ever been a part of. We were misled the entire time. We were assigned a loan officer that was going to be in vacation throughout the whole process and our file was given to the most incompetent person who didn’t even have the licenses or education to guide us through. We Given a close date, told the process was going smoothly, told we were pretty much wrapped up and to go ahead and give our notice on our current place then proceeded to drag their feet and close date causing our family immense stress and without a clear place to live. If I had to go back, I would NEVER go through them again and I absolutely will NOT RECOMMEND.
Response from Veterans United
Hi Christian,
I’m really sorry to hear how stressful this experience was for you and your family. Buying a home should feel exciting and supported, not confusing or overwhelming, and it’s disappointing to hear that the process felt disorganized and left you uncertain about where things stood.
It’s especially concerning to hear that you felt misled about the progress of your loan and your expected closing date. I understand how upsetting it must have been to give notice on your current home based on those expectations, only to have the timeline change and create uncertainty about your living situation. That’s a difficult position for any family to be in, and I’m truly sorry for the stress this caused.
I’d really like the opportunity to learn more about what happened and review your experience with our team. Feedback like this is important, and having the chance to look into the details helps us address situations where communication or expectations may not have been handled as clearly as they should have been.
If you’re open to it, please reach out to me or the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and if you contact us outside those hours we’ll typically follow up the next business day.
Thank you for sharing your experience.
Sincerely,
Claire S., Client Relations Manager
