Sam Brown is a dedicated husband and father and enjoys life with his family! His passion for helping individuals better their lives drives him in his work. He enjoys using his VA loan expertise to help veterans, service members, and their families realize their dreams of homeownership. Sam thrives on building relationships with his clients and delivering outstanding service.
Sam holds a Bachelor’s degree in Finance from the University of Missouri and formerly worked in business finance. He has been privileged to have served thousands of veterans and service members in his time with Veterans United.
| Office | 800-814-1103 x 5782 |
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| sam.brown |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
I thought the entire process was excellent and each team member was very helpful and accommodating from start to finish. I believe in bundling products and Veterans United hit a home run for my wife and I - Thank You
Wow we met Sam and his team when we were let down by someone else! What a great experience! Top notch service with professional folks who know what they’re doing!! My wife and I are super pleased with the care and effort that was put into getting us into our desired home! Thank you Sam and the team, Veterans United is an outstanding organization. Bert&Kelly
Sam and his team continues to be there after signing the paperwork for our home. We’ve been in the house since 07/2025 and recently reached out to let is know that we were eligible for refinancing at better rates which would lower our mortgage. This came to us at the perfect time. We weren’t really sure about this BUT put our trust in Sam and his team and it went seamless. Thank you!
I did not have a good experience. The communication was always vague. The work was slow and now I have received an email that is telling me I am to pay my mortgage to a different company- when reaching out to Sam Brown to clarify whether this is fraud I get no response. I would be embarrassed to refer this company.
Response from Veterans United
Hi Ernest,
I’m sorry to hear that your experience left you feeling frustrated and unsupported. Clear communication is such an important part of the homebuying process, and I understand how concerning it would be to receive notice that your mortgage servicing was changing while also feeling unable to get timely clarification to your questions.
I can appreciate why this situation caused confusion and concern, especially when you were trying to confirm whether the communication you received was legitimate. Feedback like yours is important because buying a home should feel guided and transparent from start to finish.
I’d like the opportunity to learn more about your experience and help review your concerns further. Please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages outside those hours are typically responded to the next business day.
Sincerely,
Claire S., Client Relations Manager