I am proud to be a loan officer at Veterans United Home Loans because it allows me the opportunity to give back to the veterans and service members that have sacrificed so much. Growing up a military dependent makes it easy for me to relate to all of my clients. Trust and respect carry a lot of meaning for me, and I really strive to incorporate them into my professional and personal relationships. With a background of six years in banking and five years in consulting, it is very important for me to develop a relationship with my clients in order to find the loan that best fits their needs. I also have a background in customer service, which helps me go the extra mile to ensure my client's satisfaction.
I have a wonderful family - my wife, Megan, son Noah, and daughter Sophie - that keeps me constantly on the go. Most of our free time is spent chasing after our children, and we love every minute of it. I am a graduate from the University of Missouri with a major in Consumer and Family Economics. I also enjoy playing and watching sports when I have an extra second.
Steve made me feel welcome. Shan need to have a better customer service mannerism. My wife and I was getting upset with him to the point of discontinue the application.
He made the whole experience relaxing
He answered all the question that I needed to know
Steve was on top of everything we needed to get our loan approved, making sure all of our qualifying documents were adequate for final review. But of course behind every great leader are those that love what they do and make it easier for leaders to shine and that would be Shan Schauffler. He helped keep us on track and got everything through on time. Thanks Shan!